Computer remote - Windows 7 Desktop Mobile Access has Windows 8 PC - Code: 0x80004005

My employer is just past all PC based office to Windows 8. I am running Windows 7 Home Premium 64-bit (SP1) on a laptop that was not able to access the upgraded work computer remotely. The error message [when you try to access the 8.1 machines] is:

«An authentication error has occurred (Code: 0x80004005).»

It is still able to access XP computers. The laptop is on Remote Desktop Connection Shell Version 6.3.9600 (version of the same control). NLA is supported. Remote Desktop 8.1 taken protocol supported. I am able remotely to the desktop of my other two computers in the House.

Our team very big tech is baffled by this too. Any help would be greatly appreciated.

Hi Ben,

I suggest you to post the question on the link below. TechNet Support for Internet Explorer link there. This team is the team dedicated to the issue that you are facing. They will help you better.

https://social.technet.Microsoft.com/forums/Windows/en-us/home?category=w7itpro

Feel free to write us if you encounter problems with Windows.

Tags: Windows

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