Computer restarts when I try to open the Canon software.
Original title: I recently installed a Canon PIXMA MG5320 printer wireless and all related software, now when I click on one of these icons to program my PC reboots.
I don't know why you're so reluctant to identify which application is causing the problem. However, I think it has something to do with the scanner.
From what I understand, the ppbint.dll file (which is what is at the origin of the problem) is associated with a made by Visioneer PaperPort scanner program. I am not sure, but I think that Canon has an arrangement with Visioneer to use its software with scanning equipment that belongs to your PIXMA MG5320. (If you're curious, do a search for ppbint.dll and when you find it, do a right click, select Properties, click the Version tab and see what company is listed as the owner.)
Two of the following items describe situations similar to yours but the first only mentions Brother printers (instead Canon) and the second relates to Windows 2000 and Windows NT instead of Windows XP.
http://support.Microsoft.com/kb/831239
However, I suggest you do one printer other than the default printer MG5320. If you have any other printers, install the generic/text only printer and make it the default. See the instructions here--> http://support.mfm.com/support/std_procedures/xpgenericprinter.html
Tags: Windows
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