Computer shows it's connected, but unable to connect to the Internet

Original title: also connected but unable to connect

I have a HP Pavilion a1710n 64 Dual Core Processor running Windows Vista Home Premium.

The computer shows that I am connected to the internet, but I can't connect to IE or firefox.

My Internet Protocol Version4(TCP/IPv4) properties shows that the two buttons marked for obtain an IP address automatically as well as the use the following DNS server address.

My network card is NVIDIA 10/100/1000 Mbit / s, and the computer shows that it works correctly. I tried to do a back roller and re - put to date but still the two marked buttons.

Large number of background information...

I was trying to understand why the windows installer did not work on my son's account. I went in systems and changed to start and automatic manual. Rebooted PC and the firewall do not come. Tried to do a restore, but failed and lost all my restore points.

At this point, I lost my internet connection to know after vainly trying to figure out the problem I contacted an ATT(my internet server) of things ATT me had to do was change the properties to get the use of a DNS server address automatically and had typing me the address. After reviewing the many things ATT concluded there was not a problem with my connection and the PC is configured correctly and suggested that I should speak to technical support and of course, it was not free.

Tech support determined there was something that crashes me to connect to the internet and had run me malwarebytes. He detected 24 traces of adware and 2 traces of a virus in the registry database. I deleted everything and still no connection to the internet. Next Tech had me run Combofix and says everything should run fine after that. Still no connection to know Tech # 3 had executed me guests of orders with ping commands. Finally, he had me check the auto config button and that's where I discovered the two buttons were lit. Tech said "can't be." Well it is. That's when I tried to roll back the driver, but no luck so tech says only option is to restore the whole system.

GRRRR... After several internet searches that I'm about to do except nothings saved and whenever I try to use my backup and restore fails.

Any help would be appreciated. I'm still fairly new to PCs so please be patient with me. Laughing out loud

I know that my options have been counted, I was able to save what was important and made a full system recovery. I am happy to say that I'm back on the internet.

Thank you very much for your help and support. I learned a lot on my computer, as well in location wonderful are the microsoft forums :)

Tags: Windows

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