Computer shuts off and comes back over and over again trying to open a session
Hi bonnieb1941,
1. When did you start to question?
2. you remember to make changes to the computer before this problem?
3. How have you tried to run the virus and bug checks?
4. is this the machine is disconnected and re-login in back or just reboot?
Step 1:
If the machine is in continuous loop, then try to disable the auto restart in case of system error and let us know the error code.
a. restart your computer and start pressing F8 on your keyboard. On a computer that is configured to start to multiple operating systems, you can press the F8 key when the Boot Menu appears.
b. Select disables automatic system failure reboot when the Windows Advanced Options menu is displayed and press ENTER.
Check the link for more information:
A description of the options to start in Windows XP Mode
http://support.Microsoft.com/kb/315222
Step 2:
Also, try unplugging the external devices connected to the system and check if the system boots normally.
Hope this information is useful.
Jeremy K
Microsoft Answers Support Engineer
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Tags: Windows
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