Computer stolen with student OEM of Windows 7 Premium account.

Through my school, I bought a copy of Windows 7 Premium. When buying software, it comes with very specific provisions stating that it cannot be used while you are still a student. Unfortunately, my computer was stolen and has been reported to the police. I need Windows 7 for some of the software I use for school. Is it possible to have the old computer "inactivated", so that I can install and activate on my laptop more old?

Rob

Unfortunately, its almost impossible to disable remote. If you still have the product key, you can install the license on a new computer and reactivate over the telephone, it should disable in place for as long as you explain your situation carefully to the agent.

There is always a possibility of the person who stole your laptop could retrieve the product key and reuse, so there is no guarantee.

How to activate Windows 7 manually (activate by phone)
 
1) click Start and in the search for box type: slui.exe 4
 
(2) press the ENTER"" key.
 
(3) select your "country" in the list.
 
(4) choose the option "activate phone".
 
(5) stay on the phone (do not select/press all options) and wait for a person to help you with the activation.
 
(6) explain your problem clearly to the support person.
 
http://support.Microsoft.com/kb/950929/en-us

Tags: Windows

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