Computer XP of my mother is infected by some kind of Spam/Spy bot.

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• A to having my computer wiped clean due to the infection by the virus. Try to install acrobat 9, I get an incorrect message number, even if it is serial number in my account. What should do?

  A to having my computer wiped clean due to the infection by the virus. To attempt to reinstall acrobat 9, I get a message "invalid serial number", even if it is serial number in my account. What should do?

  There is a lot of info at this link.  by activating this link, you will see the serial number only works for the exact product for which it was purchased.

  That is to say, if buy you acrobat 9 standard, you must use the acrobat 9 std installation files not acrobat 9 pro.

  Available downloadable Setup files:

  • Suites and programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
  • Acrobat: XI, X | 9,8 | 9 standard
  • First Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
  • Photoshop Elements: 13 | 12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
  • Lightroom: 5.7.1. 5 | 4 | 3
  • Captivate: 8 | 7 | 6 | 5.5, 5 | 1
  • Contribute: CS5 | CS4, CS3 | 3,2
  • FrameMaker: 12, 11, 10, 9, 8, 7.2

  Download and installation help links Adobe

  Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

• my computer got a viris and changed a lot of things in my computer, now I get them meaningful .i change some things to fix just because I can not find

  my computer got a viris and changed a lot of things in my computer, now I get them meaningful .i change some things to fix just because I can not find

  Hello

  I suggest you to download and run the latest Microsoft security on your computer Scanner and check if it helps:

  http://www.Microsoft.com/security/scanner/en-us/default.aspx

  NOTE: the data files that are infected must be cleaned only by removing the file completely, which means there is a risk of data loss.

• I have an old computer use more, but I need to get some documents, but I don't remember the username to connect to windows

  I have an old computer use more, but I need to get some documents but I don't remember the username to connect to windows and there is no index. How can I connect

  Hi joedoerksen,

  Follow these methods.

  Method 1: Start the computer in safe mode. Built-in Administrator account would be displayed on the Welcome screen. Choose the account administrator and you should be able to boot to the desktop, if you have not set a password for the default Administrator account.

  Method 2: If you have set a password for the default Administrator account, then the only option is to go for a parallel installation of Windows XP and retrieve documents.

  Follow the method 4 install Windows XP to a new folder (parallel installation) of the article.

  How to install or upgrade to Windows XP

  http://support.Microsoft.com/kb/978307

  Method 3: Follow the steps in the article.

  How to connect to your Windows XP-based computer if you forget your password or if your password expires

  See the article on the Microsoft Policy on lost or forgotten passwords.

  Microsoft's strategy concerning lost or forgotten passwords

  http://support.Microsoft.com/kb/189126

• Currently, I run the design and the Web Premium CS6 on a first generation MacBook Air and want to buy a new MacBook Pro. How will I know if I can install my programs on the new Adobe computer? Because I know that there is some sort of limit.

  Currently, I run the design and the Web Premium CS6 on a first generation MacBook Air and want to buy a new MacBook Pro. How will I know if I can install my programs on the new Adobe computer? Because I know that there is some sort of limit.

  Also, I had to install the software twice on my computer before because I had to restart the computer. I don't know if this affects the limit.

  You are allowed to have two facilities activated, so it shouldn't be a problem with facilities to work on both machines.  If by chance you somehow tied up two activations for a machine you can have Adobe support help solve this cat thrue.

  Serial number and activation support (non - CC) chat

  http://helpx.Adobe.com/x-productkb/global/Service1.html ( http://adobe.ly/1aYjbSC )

• If I leave my desktop computer all the time, my computer open to attack and or infection?

  I am concerned about leaving my computer all the time. If I leave all the time open the computer to attack and or infection?

  Thanks for the information.

• How can I install Windows XP on my computer, after that my mother tried to uninstall Windows 98?

  I've tried everything! I can't access the desktop computer or whatever it is, cause it goes on to say that missing files. I have the Windows XP installation disc, but nothing I have does not work. I know that my mother tried to uninstall Windows 98 before installing Windows XP, but she says she has never finished uninstalling Windows 98 and tried to install Windows XP in any case. The computer is pretty useless at this point and I want to make it work again, so I can play games I have. Is it possible to run again or should I give up? Buy a new hard drive would work, if nothing else? Everything with the computer fine, except the Windows thing.

  Partition Wizard Home Edition (Bootable CD) allows you to delete the partition of Windows 98, and then install Windows XP: http://www.partitionwizard.com/free-partition-manager.html
  http://www.partitionwizard.com/Partition-Wizard-bootable-CD.html
  http://www.partitionwizard.com/bootable-Flash-drive.html
  Among the features and functions: create partition, Delete partition, format partition, partition resize, move partitions, Partition recovery after an accidental deletion,.
  Convert the partition, partition Explore, Hide partition, change drive letter, Set active partition, Explorer (content display) of the partition.
  Note: To complete any task use the "Pending Operations" box at the bottom left.

  J W Stuart: http://www.pagestart.com

• My computer has been repaired after an infection by the virus. My calculation was a 32-bit system, it is now a 64-bit system. How can I get upgrades for my 64 bit system?

  I got a virus in an e-mail message that destroyed my computer. The computer operating system was a Vista 32 bit. After the repair, the Vista system is now a 64-bit system. When I had the 32-bit system I got automatically updates. How can I get upgrades, like I did before automatically to my new 64 bit system?

  Hi, Richard Watson1,.

  To configure the Windows updates, see the following article:

  http://Windows.Microsoft.com/en-us/Windows7/change-how-Windows-installs-or-notifies-you-about-updates

  I hope this helps!

• I have been scammed by Mindbrix last week. Is it possible that they could have downloaded Malware in my Macbook Pro? The computer works fine now, but should I run a kind of diagnosis or that someone check it out?

  I have been scammed by Mindbrix last week, and this community let me know... Thank you! Is it possible that they could have installed some sort of malicious software on my Macbook Pro X or am I protected? My computer works normally at this stage.

  Is it possible that they could have installed some sort of malicious software on my Macbook Pro X or am I protected?

  If you don't give them access to your computer or download something on their request, you should be fine. If you allow them access or downloaded something, you must erase and reformat your hard drive, then restore your computer from a backup taken before when you allowed them access. Change your passwords and other critical information also. Not sure what software have been installed. If necessary, contact your bank to make opposition and cancel your credit card.

• My computer is getting hung up on screen with some weird connection cursor movement.

  I am running Windows XP on a HP XW8200. When I start the computer to the top and it get to the log in page, 4 sliders appear and they slowly move to the upper left corner of the monitor as they glisten. I have no control of the mouse, I tried different viability and the area where it poinits to watch a white circle-wash (it looks like a little bit what your computer would look like if you put a magnet next to him and it distorted your screen). It was working fine yesterday and I did not install anything or anything until that hook before the computer starts today. I must point out that this computer is connected to a video editing system and a variety of specialized video cards and connections to it. I don't know if it's a CPU, OS or device edition problem. Any ideas?

  Of course, this looks like a video card problem. There he had recently updated on the system?

  I check the updates and uninstall any that have been installed recently.

  Also check your manf. site for video cards driver and update anything that needs updates.

• My computer has some kind of problem. I need help ASAP!

  OK so recently I played this game called Saga lost on my computer. So I connect my Facebook for the game, however, one day I started to log in to my facebook account and log into the game with her, but then he says "lsfblogin has stopped working a problem caused the program blocking works.» Please close the program. "How can I solve this it allows to connect to the game with my facebook account. I'll give you a screenshot of it. Thanks in advance for the help.

  You should talk to the game developer (s) and Facebook. This does not sound like a Windows 7 problem...

• My computer is slow, and I want to disable some startup programs, how do I know which ones I can disable?

  Original title: slow computer

  programs, I can check does not run at startup? I'm on Windows7 64 bit

  Thanks for all the help!

  all the problems started after the installation of Kaspersky!

  The computer works perfectly now, I have remove Kaspersky Anti-virus and installed AVG.

  Nice day!

• How can I print at 6700 computer Officejet Win XP x 64?

  Purchased the 6700 and conencted to the network and prints of Win 7 computers cell phones fine.

  My station running Win XP X 64, but not HP Z600 working can't get a function driver to print on the network.

  I would prefer not to have to trash and replace the OS on my computer!

  Is there a workaround or some kind of interface I could use?

  My home network is a small server HP, but it works Win Server 2003, which is also unable to connect to the printer.

  Hello GeorgeCurran,

  Please follow him below the steps which at the very least, you should get impression...

  • Click START > Control Panel > printers and faxes, then
  • Add a printer > add a local printer > choose "Create a new Port" > type in click NEXT, IP address of the printer
  • in making the list, select HP / Hewlett-packard in the pane right, select Deskjet 990c and complete the wizard.

  Now try to print, it should work.

  Kind regards
  Jabzi

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  I work for HP

• Starting MozillaAgent, _ex - 68.exe, program is legitimate?

  I recently had 2 pieces of malware found by my antivirus. I noticed this program running that I didn't recognize. The location is C:\Windows\Temp\_ex-68.exe. He says he's "MozillaAgent". This file is legitimate? The name of the company on the executable file is X-Ways Software Technology AG and the Version says 64.54.225.241.
  I don't remember doing something with Firefox yesterday (when this program says that it has been installed). In fact, I don't think I used Firefox as browser yesterday, since I use IE as often do not.

  Any info on this would be appreciated. Thank you.

  No, this file is not a legitimate program from Mozilla.

  Looks like your computer can still be infected by some kind of virus / Malware.

  I suggest the following resources:

  My Firefox problem a result of Malware is an article from the Mozilla Support with some good advice to avoid and fight against malware.

  To verify that your system is clean, perform the following steps (no official Mozilla tips, just good practices of personal experience)

  Download and install MalwareBytes Anti-Malware, run a full scan. http://www.Malwarebytes.org/

  Download and launch TDSSKiller http://support.kaspersky.com/faq/?qid=208283363

  Download and install Microsoft Security Essentials http://windows.microsoft.com/en-US/windows/products/security-essentials (no not official approval, but I personally recommend MSE as a great permanent anti-virus)

  Check all Windows updates.

  If you still have problems with Malware after that, I would recommend either http://www.bleepingcomputer.com/virus-removal/, or have your computer cleaned by a professional.

• Even though I have pop-ups blocked in Options - for some reason-recently-EVERY link I click on that gives me a popup! Help, please!

  As mentioned in my question that just started happening recently. I click on a link in the email or on a website and I have pop-ups. They leave looking like firefox popups - but they are not. Some are for games - others give a list of web sites to search for the object that I clicked on. It is extremely annoying! What should I do to stop this?

  It seems that your computer may be infected by some kind of virus / Malware.

  I suggest the following resources:

  My Firefox problem a result of Malware is an article from the Mozilla Support with some good advice to avoid and fight against malware.

  To verify that your system is clean, perform the following steps (no official Mozilla tips, just good practices of personal experience)

  Download and install MalwareBytes Anti-Malware, run a full scan. http://www.Malwarebytes.org/

  Download and launch TDSSKiller http://support.kaspersky.com/faq/?qid=208283363

  Download, install and run Microsoft Security Essentials http://windows.microsoft.com/en-US/windows/products/security-essentials (no not official approval, but I personally recommend MSE as a great permanent anti-virus)

  Check all Windows updates.