Configuration CS4 update error

Hello


I bought Adobe CS3 Design Premium Student edition quite late and requested an upgrade and have the Adobe CS4 Design premium update. When I went to install I accidentally closed the folder where the installation application was on the DVD, but the loading circle came and now every time that I re trying to install this message "Setup has encountered an error and cannot continue, Contact Adobe customer support for assistance" at the very beginning when he has the profile of the verification system.


I contacted the customer service Adobe by phone, but they only told me to copy the contents of the disc on the desktop and try, but it did not work. Also wen to the various Mac experts who said better go to Adobe because they didn't know that a lot of Adobe installers.


I have a MacBook Pro 2.4 GHz Intel Core 2 Duo, 4 GB of Ram running OSX 10.5.6.


Any help would be appreciated. Thank you

If CS3 is causing a problem with the installation of CS4... it must be removed. Once installed CS4 and CS3 is needed... (and for that I have NO idea since everything works well in CS4... it will open CS3 files very well)... just reinstall CS3. Why waste time of troubleshooting? If after running the CS3Clean Option 4 and there STILL has errors... There is a bigger problem, possibly with the operating system.

CS4 installation problems can be caused by the CS3, and if you don't get rid of the cause... you may as well use the CS4 discs as coasters.

Now... legally, that you are supposed to do with CS3 if you purchased an upgrade and not an installation of CS4 full? Since the upgrade isn't really upgrade the apps but installs new... I guess that Adobe does not have a stub of rats.

My serial Site is an upgrade, but he never asks for previous versions during the installation series. I run CS3Clean option 4 just prior to installation of CS4. I've never had a problem using this method. YMMV.

Tags: Creative Suites

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    7. search for viruses, Trojans and malware - do not have

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    10. manually install them - same result

    A short circuit contact MS have exhausted the options?

    Thank you. This is not a beta or Release Candidate build both fuhgeddaboutit and open a free support incident.

    PS: I think you will find that the updates are not installed due to infection hijackware, Kurt.

    ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

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