Conflict with Quicken printing

I tried to resolve a printing problem between Quicken2009, my laptop Vista Ultimate 64-bit HP and my HP deskjet 7310xi all in one. After not being not able to print at all in Quicken, Quicken said either I must print using the PDF printer or install a phantom print driver. I followed their instruction and installed the 990c the ghost driver, but that will only allow me to print manual duplex. This really isn't a good option. I just installed Bob Headrick patch so I can print double-sided to other programs, but still not in Quicken. Any suggestions?

Marla

The Deskjet 990 can handle the duplexer correctly under Vista, but the default value is that it is not enabled. Follow these steps: go to the Printers folder, right-click on the Deskjet 990, run as administrator, properties, (continue), the device, the Installable Options settings and together two-sided printing installed, apply, general, print options, printing on both sides, back on the long edge, OK.

Kind regards
Bob Headrick, Microsoft MVP printing and imaging

Tags: HP Printers

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