Confusing blackBerry smartphones

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• Confused BlackBerry Smartphones with Blackberry Storm Desktop Manager

  The Roxio program platform is really confusing me. I'm used to a Palm application and can't quite get the hang of this thing.

  My biggest problem is that I can't find a way to use my computer to add contacts instead of on the phone. This program is an application where you can use the laptop to add information and new contacts and then synchronize with the phone?

  I figured out how to add video (although its easier by using the mass media and simply drag / drop), add pictures and Itunes sync but contacts seem to be non-existent.

  As always, thanks in advance!

  the Palm is 'Connector PC' + 'PIM' (personal information manager)
  the RIM is just "PC connector.

  In addition to the Desktop Manager, you must use a PIM on your desktop. Best solutions are Microsoft Outlook or IBM Lotus Notes. Both allow you to edit your contacts on your PC and then synchronize with your BlackBerry smartphone.

  or you can use GoogleMail contacts, with real-time wireless synchronization. This solution does not require a PC.

• On the Tower's confused blackBerry smartphones play videopodcasts

  Hope someone can help me.

  I'm not able to view a video podcast, to receive the error message:

  "unsupported media type: video/x-m4v".

  I tried this and other forums and I'm confused about the types of media supported, conversion, etc..

  I want to be able to view these by visualizing directly on my blackberry Tour, without going through my desktop and blackberry Desktop Manager.

  Thanks in advance.

  The app PodTrapper is expected to play a few for you. If you haven't yet, download the trial version and take it for a test run. I am able to play m4v on my Tour.

• New and very confused blackBerry smartphones

  well, I'm very new and very confused. I'm not savvy computer I should be too old, I guess.

  In any case, I recently bought a BB Storm, and then send it on a task in Alaska assignment where I can make cell phone calls, but not internet access on the phone.

  I want to download the latest software updates. As I don't have to pack the USB cord to connect the phone to my laptop, I suppose I could just move my card to my laptop and then media, but that has not worked. After messing around with it, now I can't access anything on my card press, photos, word files, nothing. I can move the files, photos, etc. back to map of support, but I can't access these files once the card in the phone?

  Any suggestions? Can I reformat the media card?

  1. do you cannot load an operating system of the press card.

  2. I suggest you a reformat of the card, since you have all the files on the PC that would lose?

• Very confused blackBerry smartphones

  First of all, I'm old and non-technical, but moving to blackberry after trackphone. What I do is use very few appeals, want to replace books audio ipod, have external keyboard, DO NOT TEXT, MESSAGE, etc.. So I found myself with this phone, the 8530. Everything seemed great until Verizon told me that there is a required 29.99 charge (at the top of their plan of 65) just to use the phone. Is this true? Even if I never use internet? WHY? Anyway around it? Another carrier? Help. Maybe I should just stick to my trackphone, ipod and the newspaper for my travels.

  Yes, it is the condition of Verizon for the purchase of a BlackBerry. It is impossible around him, on Verizon.

  Sprint is the same, and AT & T is also demanding it now.

  TMobile does not work.

• BlackBerry Smartphones quite confused newbie with (iMac) & Blackberry Curve 8530 ordered

  I thought I posted this before but can't ind station. Maybe I'm in the wrong bench?

  Need to synchronize information on BB Curve 8530 with my iMac, Mobile me up and use to sync iPod Touch - questions are:

  1 can I disable MM before you install Blackberry software for Mac (Snow Leopard)?  I need to be able to sync contacts/address book, iCal with the new phone and am afraid of conflicts so I don't "disable Mobile Me.

  2 have you also looked at Mark/Space software to sync Curve 8530 - it might be a better program to sync with iMac - someone uses this or do you use the Balckberry software?

  3. do I have on the right forum for these questions I changed my subscription and I am in the right but not sure, so pls be kind enough to redirect me...

  thx for your patience.

  Hello, petunia

  Before you install the BlackBerry Desktop Software I would recommend support to the top of your address book and iCal on your Mac. Do this please open your address book, and then select the file (in the top menu) > export > Address Book Archive, and then click Save and placed on the desktop. Let then open iCal and select file > export > iCal Archive and click Save to place them on the desktop as well.

  You are now ready to install the BlackBerry Desktop Manager on your Mac. You don't need to disable mobile me to do this. After installation, restart your Mac and open the app to BlackBerry Desktop manager (it will be located in your main applications on the Mac folder). Follow the on-screen instructions to connect your smart phone BlackBerry for Mac.

  After the device is recognized and connected, you will have to configure synchronization settings. To do it please click on the items you want to synchronize under information and then select two way to sync with the calendar to sync or Sync Contacts(In the middle of the page). Once this operation is complete, you can go ahead and click the sync button located on the top right to start the synchronization process. During synchronization it will alert you that it's your first synchronization and it is recommended to replace the data on the BlackBerry smartphone. Please select this option to overwrite the data so that all the information of iMac you will be synchronized on your BlackBerry Smartphone.

  Once it is complete, you can eject your BlackBerry Smartphone by pressing the key of eject located in the lower right of the program.

  Thank you and you defenatly in the right place!

• BlackBerry smartphones built by error media

  Hai, I am from Indonesia (I don't know if this help), I use 9810, a week ago I received a message 'built by mistake of the media' and asked if I want to fix, so I clicked on the button repair, and it worked, the integrated media has been recovered. But still, my bb has been frozen (the screen is frozen) so I removed the battery, and then I get the new message built by mistake of the media, so I clicked on the button repair, but this time I got a message that my integrated media required to put in shape. So I did the action of formatting, I lost my photos, my ringtones, etc, but even once, it went well. Until today, my 9810 got a little still frozen so I removed the battery and got the built in media error message again? Now I'm confused, I thought that the action of formatting solved my previous problem, but he'll be back once again? Can someone tell me what is happening? What should I do if the problem persists? I don't want to lose my photos, music etc all the time, can anyone help? Thank you before.

  Hello Andrew,

  Sorry to hear about your problems.

  In this case, we can try to reload the software on the BlackBerry® smartphone to make sure she is running the most recent version and there is no problems with the operating system.

  Here's how to make a backup of your BlackBerry smartphone http://bbry.lv/oPVWXc

  Once you have saved your BlackBerry smart phone, please follow the link below to complete a clean reload of the BlackBerry smartphone software.

  Link: http://www.blackberry.com/btsc/KB03621

  Once completed test and go ahead with a selective restore, here is how to restore http://bbry.lv/qgQxLo

  I hope this helps. Nice day.

• BlackBerry Smartphones-box E-mail icon does not appear, but e-mail account is configured in fact

  I have a problem with the icon on a Bold 9790 email box. This is the icon of the envelope with the blue turning the planet.

  I have two email accounts configured in the Options-> e-mail accounts.

  However, only one is displayed on the screen.

  Who does not have the envelope-and-planet icon can receive messages in the global Messages menu, but it's confusing, because this mailbox emails mingle with calls, BBM and electronic messages in the Inbox mailbox on the other.

  How can I solve this?

  Thanks in advance,

  Tyrexionibus

  Article ID: KB14105 Electronic messages received on the BlackBerry smartphone via a built-in account also manifest themselves in the Messages folder

  1. Go to the Messages icon
  2. Click on the Menu button
  3. Go to Options
  4. Click the Inbox settings or the Inbox management
  5. Uncheck the accounts you no longer want to have in your list of Messages
  6. Click Menu , then Save

• Deleted mailbox of blackBerry Smartphones that appear in the messages folder

  I have a Bold 9900. I deleted my boxes to the letters but its always appearing in the Messages folder. Its so annoying can someone please help :-(

  Still confused, because I do not see you. By "record", I assume you mean the separate E-mail icon that was created when you went ahead and created the email account this time again? When it works correctly, you have really no duplicates - instead, you have the same email showing in two different places... one 'mirror' of the other, in a sense.

  But in fact should not do, however, so I'll notify then what do you is of (please, this time, to do this and nothing more!):

  1. Remove all THE email accounts of this device
  2. Perform a battery pull reboot
  3. Drive again the steps of the post 4 above (this time, however, please tell me that "done you these steps"... Please confirm each step translates exactly as I indicated above)
  4. Delete your database of Messages (note that this will delete probably all messages, including SMS history... you have to be careful because you realize this)
     • KB10167 How to clear data from the BlackBerry Smartphone user
  5. Perform another batt-pull reboot
  6. Now return to your email on your device and see if now works normally

  Good luck and let us know!

• How to add Turkish language on my Bold 9900 blackBerry smartphones?

  Hello!

  I have a little problem.

  On my phone, I don't have French, English and Arabic.

  In my old blackberry, I had more than 10 languages, and I don't know what the problem with this one.

  How can I add Turkish language?

  Thank you.

  Ahhh... OK... This is the BB OS package you want to download, not the Ko (as you say). OK... Sorry I'm confused here.

  The easiest way is, on a PC (you can not do on MAC):

  1) uninstall all the BB OS packages from your PC,

  (2) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/apps-software/desktop/?lid=us:BBsoftwareesktopSoftware & Cal = us: bbsoftware

  (3) download and install to your PC, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp

  4) remove, on your PC, all copies of the SELLER. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  (5) run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC. If, during the process, your BB votre BB a '507' error, simply unplug the power cord of the BB USB and reinsert it. do nothing else... This should allow the installation to continue.

  Do not forget to save.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• BlackBerry Smartphones (curve BB 8310) how to make BB IM installed on my curve w / a MAC? GRRRRR

  I need help for BB IM installed on my curve, download says I need to use the Desktop Manager.  I have a mac, not a desktop computer, I need the software or another download, im confused?

  Hi ness 23,.

  You can download BlackBerry Messenger by going to http://mobile.blackberry.com using your BlackBerry smartphone. You can find in the section "Staying in touch".

• BlackBerry smartphones, I much ti problems sync my 9790 with Outlook...

  Hello, I have a lot of problems to synchronize my 9790 with Outlook. Schematically: 9790---> Outlook Outlook-/ /---> 9790. It is not bidirectional. Similarly, I checked an excessive battery consumption. I am very confused on this issue. My camera has only a few months. My last question is: is version 7.0 operating system? I appreciate all the help and information. Thank you

  Hello and welcome to the community!

  You have provided limited details, so my responses will be basically guess... I hope I'm close...

  yellowsubmarine wrote:
  Hello, I have a lot of problems to synchronize my 9790 with Outlook. Schematically: 9790---> Outlook Outlook-/ /---> 9790. It is not bidirectional.

  KB03315 How set up the synchronisation of data using BlackBerry Desktop Software organizer

  yellowsubmarine wrote:
  Similarly, I checked an excessive battery consumption. I am very confused on this issue. My camera has only a few months.

  Age of your device is not relevant. If your usage patterns consume a lot of resources, it's the situation. But I have no way of knowing what your habits are, so I can't guide you. Basically, however, you will need to find out what is 'normal' for your usage patterns and then only worry when things diverge significantly from that. If it means charge 3 times a day due to a very intense use, that's what it means.

  • KB14320 How to maximize space and power battery life on the BlackBerry smartphone
  • KB14213 Call logs, SMS text and email messages are deleted from the BlackBerry smartphone

  It is always important to correctly close applications when you are finished with them. Using the back or on the red button won't do that - those leave the app to decide what to do... and some let themselves memory-resident, consumes resources on your BB, slowing down the overall performance. On the contrary, to close an application, tap on and select 'Close' or 'Quit'... which force the application to be closed, freeing resources for your new use it consumed. Some applications will always be running (in general - BBMessenger, browser, homescreen, phone and Messages)... but, you should always close them properly - especially the browser... If we leave on a web page, it will not consume only additional resources, but the power of the battery as well.

  In addition, each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy. Some have taken to do this on a regular basis as a preventive measure... some as often as once a day. Others got the app QuickPull to automate a simulated Batt Pull.

  yellowsubmarine wrote:
  My last question is: is version 7.0 operating system?

  KB23393 How to check the model number and the version of the BlackBerry device software on a BlackBerry smartphone

  Good luck!

• BlackBerry Smartphones trackpad lights out

  My phone is bb torch 9860, the lights around my trackpad died suddenly, I felt a lil bit confused bcause I don't do any mistake, in fact, anyone can solve my little problem here?

  Hello from Montigny,

  Welcome to the forums.

  In this case, we can try to reload the software on the BlackBerry® smartphone to make sure she is running the most recent version and there is no problems with the operating system.

  Here's how to make a backup of your BlackBerry smartphone http://bbry.lv/oPVWXc

  Once you have saved your BlackBerry smart phone, please follow the link below to complete a clean reload of the BlackBerry smartphone software.

  Link: http://www.blackberry.com/btsc/KB03621

  Once completed test and go ahead with a selective restore, here is how to restore http://bbry.lv/qgQxLo

  Thank you

• Unable to connect to my Blackberry smartphone to sync my contacts and calendar

  Original title; Unable to connect to my Blackberry smartphone

  Since the last Windows Update August 17, I can no longer connect my computer to my phone smart blackberry to sync my contacts and calendar

  Thanks for your help. I decided to check with my Blackberry service provider, and they were able to fix the problem by simply removing and then reinsert the cell phone battery while it was connected to my computer. The old trick 'the battery '. Never thought of that.

  Thanks again!

• 3/10/11: Vista update story reported that an update to the Blackberry smartphone failed to install. How can I get this update or at least know why it has not installed?

  Here are the associated error message.

  Research in Motion - other hardware - BlackBerry Smartphone

  Installation date: 10/04/2011 03:00

  Installation status: failed

  Error details: Code 800F020B

  Update type: recommended

  Research in Motion, another update of the software of hardware released in April 2008

  More information:

  http://winqual.Microsoft.com/support/?DriverID=20165724

  Help and Support:

  http://support.Microsoft.com/select/?target=hub

  Hello

  If Windows Update error 800f020b while trying to install updates, an update that you are trying to install applies to a device that is not connected to the computer. Make sure all your devices are connected and turned on, and then try to install updates again.

  Refer to this article for more information:
  http://Windows.Microsoft.com/en-us/Windows-Vista/Windows-Update-error-800f020b

  Kind regards
  Afzal Taher
  Microsoft technical support engineer