Connect a camera, camera not found in Device Manager? -Updated!

I've had problems with my camera for a few months now. Yesterday, I got fed up and took off all my files and reset the computer. When I open the camera it worked for about a second, then come back onscreen "connect a camera". I use an ASUS Q200E with a built-in webcam. Given that I have restored the laptop, I was using windows 8, and when I tried to install updates before installing 8.1, which took an hour or two, they failed.

When you go to the ASUS site I can't find a driver of webcam 8 windows (or 8.1). I tried for hours to find a.

Told me the troubleshooting of hardware and devices that "material changes may not have been detected.

I followed the steps for the option in the BIOS, but when I got to the stage where I had to find the configuration of the system, it was not there.

Any help would be greatly appreciated, I'm getting very frustrated with all these questions about a freshly delivered to zero laptop.

UPDATE: I installed all available updates finally. When I open the camera app, I was able to use the webcam and take a picture of me. However, when I moved my computer on my lap the webcam has stopped working and I had returned to the page "connect a camera".

Is this a hardware problem?

Hi EmmaAyubi,

While the webcam is running for a few seconds, it stops working when the laptop is moved, there is a possible connectivity problem. Please, contact the ASUS technical support and see if they can help you with this.

http://VIP.ASUS.com/Forum

Tags: Windows

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