Connection to Windows 7 LG phone
Original title: device problem
Could not load the IP of the computer. I tried to add the device... metroPCS Android LG4g to my SonyVaio windows 7... any ideas? I tried troubleshooting... :-(still cannot
Hello
Welcome to Microsoft Community where you can find the answers related to Windows.
According to the description, it looks like you are facing a problem while connecting LG phone to the Windows 7 operating system.
It would be great if you can answer these questions to help you further.
1. What are the troubleshooting steps you have tried?
2. what happens when you try to connect, you get any error message or error code?
3. have you installed the mobile PC software on your computer?
This can happen if the mobile software and the drivers are not installed on your computer.
First of all, I suggest you to check if the Mobile is getting detected under Windows.
Try the following and see if it helps.
Method 1:
Run the fix it and check.
Hardware devices do not work or are not detected in Windows: http://support.microsoft.com/mats/hardware_device_problems/en-us
Method 2:
I suggest you to install the LG PC sync software and check if it helps.
LG Mobile Support: http://www.lg.com/in/support/mobile-support
Keep us informed on the status of the issue.
If you need Windows guru, do not hesitate to post your questions and we will be happy to help you.
Tags: Windows
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