Constant task of current Smartphones blackBerry

I have an 8350i and during a search on the web the task in the clock of progress in the middle of the screen will not stop activate. That makes impossible what should I canI get it to stop or is it updated itself? I work the graveyard and it seems to do about 02:00 until about 7-9 or so?

Of course, I will correct it.

So, do NOT enable garbage collection. It will slow down the device more.

For your problem, you must have an application that runs in the background... look at the Menu > switching Applications. That displays all applications running in the background.

Is the best way to close all, WE powered with the BlackBerry device remove the battery a few seconds and then reinsert the battery to restart.

Tags: BlackBerry Smartphones

Similar Questions

  • BlackBerry Smartphones BlackBerry Curve 9220 - ERROR - afret 7.1 update latest OS

    The OS current Smartphone blackBerry 9220 installed is 7.1 Bundle 1137 (v7.1.0.337, platform 9.50.0.28).  I wanted to update through Blackberry Desktop Software the last beam 7.1 2102 (the version I think is v7.1.0746) (not sure if this correct). After that, my smarthone displays "ERROR 507",

    Then again, I'm getting off 7.1 Bundle 1137, my phone works again...

    I tried again to be updated for the latest OS (the one who recommends the Desktop Manager), after long hours of waiting, my phone ERROR 102 poster... then I downgrade again to the lower version, which is 7.1 Bundle 1137, PLEASE HELP me HOW AM I going TO update MY OS to THE LATEST VERSION OF 7.1 BUNDLE 2102...

    Error 507 means that the device doesn't detect any operating system installed on the device.

    See the link below to download it and follow these simple instructions.

    First find your operator and the system operating file that you want to use.
    http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

    1. download the OS files to the PC then install on the PC by running (double click) the downloaded file.
    2. go in c:\program files Research in motion\apploader and delete the file named "vendor.xml."
    3. plug in the BB and double-click on "Loader.exe." It is located in the same place as the above vendor.xml file.

    VIA | JSanders

    http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/error-507-reload-software/m-p/1477...

  • BlackBerry Smartphones Blackberry Curve 8330 - fatal error during the Application Loader

    Using the Desktop Manager V5.0

    When I connect my BB 8330 to my PC (USB connection) the Application window updates appears showing me all the new update, I click on the task updated current opens, then the Update Summary window, showing all updates to do, they are all 4.5.0 updates, click Next. Task progress window open once again, 11 task first 3 are fine on my BB, just complete backup 4th task is "Connecting to device ROM", at this point, it appears that even if my BB is turned off or rebooted, the task bar says "Connecting to the boot ROM", my BB business if it's rebooting , spinning hourglass, then I get the notorious "a fatal error has occurred." by updating the software on your device, please try again on the Desktop Manager

    At this point my BB is finally coming back to the main screen as if it were able to tap new. My Desktop Manager does not see that my BB is more connected and I need to stop and restart my PC to connect my BB for the Manager of office again.

    I hope this was enough detail, does anyone have an idea how to get by this error? What he does when he tries to connect to the rom of the device? Why it looks like it turned off my BB?

    Any help would be greatly appreciated

    Hello!

    Here's a knockout who deals with this error:

    • KB02696 "Could not complete the load operation. Fatal error occurred during the update of pocket"error displayed when you try to reload the software on a BlackBerry smartphone

    I hope that it contains something useful!

    Good luck and let us know!

  • Create application communicating with smartphone BlackBerry PlayBook

    I want to build apps PlayBook that communicates with the smartphone BlackBerry.

    For example, create the document or something using BlackBerry smartphone while I'm out, change it with PlayBook when I went back to the office.

    My questions are:

    * PlayBook reads smartphone as the persistent store data?

    * If Yes, where can I find the document resource to do?

    * If not, is there another way to get data of the smartphone?

    None of this is currently available in the SDK 0.9.1.  It is said that would not be possible, but has received no roadmap.

  • BlackBerry OS Smartphones Blackberry Bold 9900 software update from version 7.0.0 to version 7.1.0

    HELO everyone

    I tried to upgrade my device software Blackberry Bold 9900 version 7.0.0 to version 7.1.0 but with difficulties. I tried to use the Blackberry Desktop Manager, but there was no version 7.1.0 figure among the available updates. Even when I tried to do it directly through the official website of Blackberry, also Version 7.1.0 was not shown. Finally, I tried to do the update with my phone directly by going to: Options > device > software updates.

    It shows my Version 7.0.0 Bundle 2406 current and available in a version 7.1.0 Bundle 1149. But when I clicked Perform Update to download the new version, he has shown preparing to download but then displays an error message such as "Download cannot continue because your device cannot connect to the update server using the following methods: Wi - Fi.

    During this time, I did not upgrade with a Wi - Fi connection because I have an active blackberry data subscription of 2 GB of my mobile operator.

    Please I need help on how to perform the upgrade from version 7.0.0 to version 7.1.0 with the last packet.

    Thanks to you all I'm waiting for your helpful solution.

    Hello and welcome to the community!

    The easiest way is, on a PC (you can not do on MAC):

    (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

    2) uninstall all the BB OS packages from your PC,

    (3) make sure you have the BB Desktop Software already installed

    (4) download and install on your computer, the BB OS package you want:

    • http://us.BlackBerry.com/support/downloads/download_sites.jsp
    • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

    5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

    • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
    • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

    6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

    6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

    If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

    If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

    • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

    Good luck and let us know!

  • BlackBerry Smartphones BlackBerry 9900 sending does not BBM Z10 and Q10

    Most of my colleagues use Q10 BB or BB Z10 and I have BB bold 9900, but I can't send them BBM I can receive their BBM. Help, please!

    Hello

    Thanks for the confirmation!

    Regarding your question, there is already a Knowledge Base article that is associated with this error:

    KB34245 : A checkbox, and then a red x appears when a BlackBerry smartphone running BlackBerry Device Software 5.0 or BlackBerry 6 to 7 sends a message to a smartphone BlackBerry 10 via BlackBerry Messenger 7.0.1.23

     

    In my opinion # Workaround seems to be a little hard.  So I prefer you should first try to reinstall the BlackBerry Messenger application and see if it helps with your current problem.

    To make your homescreen go to Options > device > application > locate and delete BlackBerry Messenger from this list.

    KB10040 : How to view or delete the application installed on a blackberry smartphone

     

    Deleted once perform a battery pull reboot by removing the battery while your device is turned on, wait a min. and then reinsert this return.

    Finally, after the reboot, use your BlackBerry browser and go to www.blackberry.com/bbmdownload and download the most recent version available. After installation, restart your device once more, connecting with your BlackBerry ID and check if you are able to send BBM to one of these devices.

    Please try it and let us know of your progress.

  • Smartphones blackBerry 8520 bb curve blackberry software doesn't have a software device blackberry for the device you have connected to the computer

    the last time that I update it this is in version 5, but when I click on update download update again and suddenly, it was frozen and the result when I start my bb is reload software: 507

    I read on the forums, but I can't work with this

    Hi and welcome to the Forums!

    On your PC (you cannot do this on MAC):

    1) uninstall all the BB OS packages from your PC,

    (2) make sure you have the BB Desktop Software already installed

    (3) download and install to your PC, the BB OS package you want:

    (4) If this OS package comes from one carrier other carrier for which your BB was built, then remove, on your PC, all copies of the SELLER. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

    • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
    • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

    (5) run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC. If, during the process, your BB votre BB a '507' error, simply unplug the power cord of the BB USB and reinsert it. do nothing else... This should allow the installation to continue.

    Do not forget to save.

    If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

    • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

    Good luck and let us know!

  • Smartphones blackBerry device software upgrade, does not (Bold 9930)

    Bold 9930, Verizon,.

    Everything was going well 5 hours ago. Backup and synchronization with Desktop Manager and everything was good. I clicked on the 'Device upgrade' link. He me everything first download and install the new Desktop Manager software. This seemed to work properly. Then it downloaded the new software device and conclusive to upgrade of the unit.

    7.1 bundle, 2705 (v7.1.0.991 platform 5.1.0.678)

    The Setup program indicates that the new software has been installed, and then it seems to want to reboot the device. The device never returns, ends with an App error 606.

    I loaded the cool device software, without change. Removed Software Desktop, loaded fresh, then loaded a fresh device software, without change.

    I tried to load my old device software but the Desktop Manager will not allow him.

    I reloaded software device 3 times, always the same behavior, always the same error at the end.

    I'm out of ideas.

    Any help?

    Hello and welcome to the community!

    brunostyle wrote:

    I tried to load my old device software but the Desktop Manager will not allow him.

    This bit is quite unusual... done correctly, you can force any OS on your BB package as long as it's your exact model number. So I'm not sure if you're really using all the good stuff... so, even if a lot of this will be redundant, please examine carefully for subtle tricks do you need to... done correctly, this can heal the situation. But any errors on the way (not ignored, stage not completed correctly, etc.) invalidates the whole process and translates the automatic process of support and limited to only the OS packages currently supported by your specific carrier.

    The easiest way is, on a PC (you can not do on MAC):

    (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

    2) uninstall all the BB OS packages from your PC,

    (3) make sure you have the BB Desktop Software already installed

    (4) download and install on your computer, the BB OS package you want:

    • http://us.BlackBerry.com/support/downloads/download_sites.jsp
    • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

    5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

    • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
    • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

    6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

    6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

    If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

    You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

    You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

    1. Load your OS "bare bones"... If everything is optional, do not install it.
    2. If the behavior is immediately, then try another OS with step 1
    3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
    4. Add one more thing - no matter how tempting, one.
    5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
    6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

    When the behavior shows up, you know the culprit... the last thing you have loaded.

    If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

    If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

    You may also use these tips:

    If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

    • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

    Good luck and let us know!

  • BlackBerry Smartphones Blackberry Bold 9700 won't turn on and keeps restarting!

    I only got my Blackberry "BOLD" for about 2 months. The camera was a little funny and don't zoom so I turned my phone off and took out the battery and succeeded him in an attempt to restart the phone. Now, it won't turn!

    When the battery is in the light of the red LED at the top right corner turns on then turns off when the phone starts showing the BLACKBERRY Logo on the screen with the loading bar under. The bar then shows it to load, but almost immediately, it freezes and turns off. She does several times, but I tried to remove and replace the battery several times.

    I'm sure that this is not a problem with the battery, I had only he alleged the night previous and even tried using another battery of my friends BlackBerry to check, but the continuous phone to turn on several occasions, crash, turn off.

    Anyone have a similar problem or know a solution? Thank you!

    Hey guys!

    I managed to fix my blackberry!

    The best and probably the only solution for a blackberry caught in a never-ending cycle of reset / or always show error messages is to perform a "Clean Reload of your Blackberry Device Software"!

    I found 2 websites more useful!

    This site is by Blackberry from Research in Motion themselves who teaches you how to perform a clean reload. It requires for you to have your cable USB Blackberry and Blackberry Manager installed on your computer. There is a clear process of no to no! However, there are some which confused me at first so just to clarify... in step 4 where they ask allows you to check that you don't have the latest version of the software installed... If your software device tab is empty as indicated in step 3, this means that you currently no. SOFTWARE INSTALLED and so should follow the link indicated in step 4 (or pasted below) to download (and install) the latest software for your blackberry phone model and service provider before performing a cleaning charge.

    For a clean reload:

    http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB11320

    To download the latest version of the device software:

    http://www.BlackBerry.com/BTSC/search.do?cmd=displayKC&docType=kc&externalId=KB12532

    NOTE: When you do a clean refill, you can see that the Blackberry Manager to first show your blackberry as "disconnected." If the Manager continues to install/reload the software for device on your blackberry with no complications, I wouldn't worry too much about not because once the own recharge is over and your device will restart the Blackberry Manager would show so your device as "connected."

    ------------------------------------------------------------------------------------------------------------------------------------------

    The second site (unofficial Blackberry Forum) basically explains / uses the same process but it is a little outdated and I found some differences in the Blackberry Manager software they use and some steps may no longer apply. However, it should be that if you find you have difficulty getting your BlackBerry connected to your Office Manager as constant rebooting CAN cause the device to connect and disconnect continuously, this site can be useful for more of this problem. I personally don't have this problem if I had expected, which can be a result of the latest models of Blackberry devices and software device etc.

    For more of the constant connecting and disconnecting your BlackBerry since the Blackberry Desktop Manager:

    http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

    Hope this helps!  x

  • BlackBerry Smartphones Blackberry 9330 misfortunes red light :(

    Hello

    I have a 9330 who is having a few problems this morning. I ran a software update to this topic last night and after that he went to restart, it no longer works. My phone is double my staff and my work cell, so I desperately need! I saw another thread to a kind of cloth for her but I did not know if it works for me, and also I need to redownload OS.

    Any help in this matter would be greatly appreciated!

    Thank you!

    Hello and welcome to the community!

    Unfortunately, "it no longer works" gives us nothing to do, so we must guess. A description of exactly what happens when you make a suitable battery pop reboot would be much more useful.

    However, to reload your operating system...

    At the top of each forum device, there should be some 'sticky' threads dealing with the level of the OS available for each model. Please use those as a reference as you go along.

    From a PC, you can install any compatible OS package (for example, for your BB model exact number) of a BB via this procedure:

    Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC. You can even use a different OS package carriers simply insert, between steps 1 and 2, the deletion, on your PC, a file named PROVIDER. XML. remember that you remove from your PC, no matter what other packages devices OS BB as having more than one installed on the PC can cause conflicts with this procedure.

    If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

    • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

    Those who fail, you can try using BBSAK (bbsak.org) utility, which can often retrieve a bricked BB.

    Good luck and let us know!

  • BlackBerry Smartphones blackberry support community

    BBM 7.0.0.123 can't read (unsupported) n emotican of character text

    On this basis, I would deduct instead is the BBM message you receive contains characters of a language that you have not installed for your BB. For example, they send Russian characters, but you do not have Russian language installed on your BB, then your BB don't then interpret and display characters and replaces those black boxes in their place.

    If you know the language that is sent to you, you can try to install on your BB... do it, start by taking a full and complete backup of your BB... you can find instructions in the link in my sig auto on this post.

    Then, learn this:

    • KB05305 Location of support for BlackBerry smartphones

    That will guide you when you choose the packages of BB OS to install on your BB via the following procedure.

    Please visit this official download portal as you go along. If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

    From a PC, you can install any compatible OS package (for example, for your BB model exact number) of a BB via this procedure:

    Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC. After installing the operating system on your PC package, please remember to remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

    • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
    • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

    Don't forget that you remove, since your PC, any other BB OS devices as packages with more than one installed on the PC can cause conflicts with this procedure.

    If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

    • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

    Good luck and let us know!

  • Smartphones blackBerry software lost on reboot

    Hey guys

    Please could you help, I have a curve 9360, did the software upgrade to 7.1 and now every time that I reboot or my dying battery, I need to reinstall the software, but I mean that he loses everything, when I turn on I got a white screen and has as a box to put my PIN in the phone then runs, but without the software. Cannot use anything, a bit like the mode without failure under windows.

    Thank you

    Hello and welcome to the community!

    I would infer that something was not quite right in the software update, you did, and so a refill of the BONE is in order.

    At the top of each forum device, there should be some 'sticky' threads dealing with the level of the OS available for many models. If they understand your model, please use those as a reference as you go along. Otherwise, you will have to dig through the download portal official for packages of OS for your model:

    From a PC, you can install any compatible OS package (for example, for your BB model exact number) of a BB via this procedure:

    Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC. If this OS package comes from one carrier other carrier for which your BB was built, then remove, on your PC, all copies of the SELLER. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

    • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
    • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

    Don't forget that you remove, since your PC, any other BB OS devices as packages with more than one installed on the PC can cause conflicts with this procedure.

    If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

    • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

    Good luck and let us know!

  • Question of Smartphones blackBerry about Blackberry and my email Web email.

    I am currently using ATT Yahoo Web Mail, and I have a Blackberry Tour, which has been configured to receive emails from my Web Mail in turn.

    My situation is that whenever I get a Web Mail and then it is sent to my lap on my Web Mail it shows that its in the open State. I was wondering if there is any way to solve this problem. What I want is that my blackberry Tour to be separated from my Web mail only for its open state between the two.

    Also, I used this with Yahoo Web Mail and not ATT Yahoo Web Mail with the Blackberry Tour where it was made exactly cela where the blackberry was not Web mail whenever I open it from my blackberry. So I wonder if its an option that must be pushed or do I need to contact someone for this be resolved because I contacted Yahoo ATT and they suggested that I need to contact support by email BlackBerry in this regard as they said that its more likely that the BlackBerry server is causing this situation , but I want a second opinion before I try to call them.

    Thank you.

    Hello and welcome to the community!

    This KB could if apply... you might have to experiment for your particular situation, but it might give you an overview.

    • KB13704 Received e-mail messages from the BlackBerry Internet Service through an integration of Yahoo! are delivered to the smartphone BlackBerry as read

    Good luck!

  • Help BlackBerry Smartphones blackBerry - App Error 200


    Hi and welcome to the Forums!

    Given your situation, I recommend first this method... from a PC, you can install any bundle of BONES to a BB via this procedure:

    Note that although written for "reload", it can be used to upgrade, downgrade, or recharge - it depends on the OS package you download and install on your PC. You can even use a different OS package carriers simply insert, between steps 1 and 2, the deletion, on your PC, a file named PROVIDER. XML. remember that you remove from your PC, no matter what other packages devices OS BB as having more than one installed on the PC can cause conflicts with this procedure.

    If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

    • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

    It is possible that may still fail and you will need a more radical WIPE and RELOAD method available via these tools:

    Good luck and let us know!

  • The latest OS Smartphones blackBerry for Blackberry storm 9500

    I want to upgrade my blackberry OS 4.7. I want to know that the latest OS available for my BB and the yo link download it.

    When I do the through BLackberry desktop manager it's showng OS 4.7 Bundle, what kind of OS is this?

    Hello and welcome to the community!

    To add to the above, you will need to override the methods "automatic" which will use the foregoing. Left alone, the "automatic" methods will offer only you OS packages sanctioned by the carrier for which your BB was built (under the VendorID on the device). But, you are not limited only to those... the easiest is, on a PC (you can not do on MAC):

    1) uninstall all the BB OS packages from your PC,

    (2) make sure you have the BB Desktop Software already installed

    (3) download and install to your PC, the BB OS package you want:

    (4) If this OS package comes from one carrier other carrier for which your BB was built, then remove, on your PC, all copies of the SELLER. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

    • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
    • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

    (5) run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC. If, during the process, your BB votre BB a '507' error, simply unplug the power cord of the BB USB and reinsert it. do nothing else... This should allow the installation to continue.

    Do not forget to save.

    Note that if you had to make a special "tricks" for your BB to function initially get on your carrier (for example, your BB model no is not natively supported by your carrier system), then this process will wipe those out, and you have to make them once again after it's over. Before starting, so 100% certain that you know what these "things" have been and are able to do it again.

    If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

    • KB19915How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

    Good luck and let us know!

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