Portege M800 - error of HARD disk protection

When I run the 'Toshiba HDD Protection Settings', I get the error:
Can not find the Service for the Protection of HARD drive

It's a laptop Toshiba Portege MM800 newish - has many applications and data installed (so I want to avoid wiping the HD and start again).

What is the likely cause of the problem? And how to solve?

The parameters 'Toshiba HDD Protection' has all the dependencies required to operate for its operation (services, etc.)?

Thank you

A friend has a laptop Portege and AFAIK for the cable HARD drive tool there is a service in the Windows Services that must be activated.
Go to run => services.msc and look for this service. The service should be started and always on (automatic startup type).

Check it!

Tags: Toshiba

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