Contact folder settings change Z10 blackBerry does not stick

I have a z10 connected to exchange 2013 via activesync.  Randomly, my selections "edit contacts folder settings" gets delivered to all contacts folders.  I also noticed when this happens that my contacts are all gone, and I have to disable/re-enable contacts sycn to retrieve them.  What happens on almost every blackberry on our system.  Recently, we migrated from groupwise to Exchange...  So this is a new installation of exchange, and perhaps're missing us a setting somewhere?

We have also removed any contact folder except the "blackberry" folder we want synchronized, and it also erases random contacts on the phone.

Everyone fell on this?

It turns out that it's a bug...  They will be be fixing this issue in a future release.  They are making a KB36964 article that will soon be available to the public.

What worked for me is to completely disable the synchronization of contact, and then turn it back on.  The question returned however...

It was also noted that during these synchronization problems the PIM service would eat to the top of the stack and drainign in a few hours.

Hope this helps someone

Tags: BlackBerry Smartphones

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