Content is not displayed with acrobat reader

Hello

I created a simple form with Livescycle and even though when I look at the PDF file with adobe reader, I see enough privilege, I can't really save the content.

Basically, I can open the PDF file, fill in the fields, save the document, but when I reopen it the document subsequently, the contents are missing. If I look the same PDF with Notepad, I can see the values next to the field, but the values are not visible in the drive.

You can download the file from this location:

http://GE.TT/99qsN79?c

I tried many things before making the decision to post a message here but despite my efforts, I am not able to understand where is the problem.

Thanks in advance for your help...

Kind regards

Johnny B

Hi Johnny,.

If you open the form in Acrobat (reader or any what third party Viewer), then you can test to see if the form is activated to drive.

  1. Open the form in Acrobat.
  2. Open the JavaScript Console (control + J).
  3. Paste this into the console and press Ctrl + Enter to run it: appRightsValidate ((), 2, true);
  4. If it returns the signature properties, and then the form is active player.
  5. Otherwise, if it returns an error, the form is not active player.

Your form doesn't seem to be available on Ge.TT, so I can't test. I suspect that your form IS enabled player, but the use of viewers that Acrobat or Adobe Reader is adversely affect the data.

A form is enabled player:

Form is NOT enabled for reader:

You can get details on the tests of form here: http://learn.adobe.com/wiki/download/attachments/64389123/LiveCycleReaderEnabledDocs.pdf?v ersion = 1 & modificationDate = 1285636868000.

Hope that helps,

Niall

Tags: Adobe LiveCycle

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