continue with the live chat

##contuine with live chat

I'm back for the live chat to contune

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Hi Alan e Barekman.

You will have to log into the chat, check out the link below
https://support.Microsoft.com/contactus/chatcontact.aspx?scid=sw;en;1406

Tags: Windows

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    Hello

    ·          What version of the operating system is installed on the computer?

    For more specialist on issues of Windows Live Help, please forward your request on the Forum Windows Live.

    In the Windows Live Forum: http://windowslivehelp.com/product.aspx?productid=2

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    Hello

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    I suggest you start troubleshooting with the following diagnostic tests.  They will save you a lot of time and grief if there is a hardware failure, and you have records on site in case you need it in the future:

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    This is the update installed.

    Update type: Important

     

    A security issue has been identified that could allow an authenticated local attacker to compromise your system and take control. You can protect your system by installing this update from Microsoft. After you install this update, you may have to restart your system.

     

    More information:

    http://go.Microsoft.com/fwlink/?LinkId=179062

     

    Help and Support:

    http://support.Microsoft.com

     

     

    It's crash results.

     

    Signature of the problem:

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    OS version: 6.0.6002.2.2.0.256.6

    Locale ID: 1033

    More information about the problem:

    BCCode:                                               d1

    BCP1:                                                    00000001

    BCP2:                                                    00000002

    BCP3:                                                    00000000

    BCP4:                                                    8056662A

    OS version: 6_0_6002

    Service Pack: 2_0

    Product:                                               256_1

    Files helping to describe the problem:

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    C:\Users\Robert B Benson\AppData\Local\Temp\WER147.tmp.version.txt

    Read our privacy statement:

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    Some time after the closing of applications and stop, at startup, the system "says" there was an "unexpected", even if stop at the previous stop, 'things' seem close, hault and close.

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    Click Start > programs > Accessories > system tools > system restore > choose another time > next > etc.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

     

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    It is NOT a disc of resettlement.

    And the 32-bit is what normally comes on a computer, unless 64-bit.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    If the above does not solve the problem, repost in the appropriate Forum:

    Windows Update Forum:

    It comes with Vista, upgrade install and activate Forum.

    You will get the best help for any problem of Update/Service Pack in the Windows Update Forum; the link below:

    http://social.answers.Microsoft.com/forums/en-us/vistawu/threads

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    See you soon.

    Mick Murphy - Microsoft partner

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