Control Panel icons and the desktop icons are all frozen. The system is Windows Vista + office computer HP

Another forum for desktop icons frozen suggests will restore program, but I'm having trouble

by following the instructions given. Any detailed instructions and suggestions - or any other solutions would be much

appreciated!

You are welcome; Sorry, it didn't fix it.

It seems that by what you tell us it works OK in Mode safe as the system restore worked.

Function icons open programs and run in a reasonable manner in Mode safe?

Try this:

Download, install, update and scan your system with the free version of Malwarebytes AntiMalware in Mode safe mode with networking:

http://www.Malwarebytes.org/products/malwarebytes_free

And here's how to go in Safe Mode options; Select safe mode with networking from the list of options:

http://Windows.Microsoft.com/en-us/Windows-Vista/start-your-computer-in-safe-mode

Here is information on improving the performance of MS, but it was not intended to fix the frozen icons!

http://Windows.Microsoft.com/en-us/Windows-Vista/optimize-Windows-Vista-for-better-performance

@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@

There are many things that could cause this type of problem.

They may have installed more then an Antivirus, which is a no-no.

If the worst happens, instead of scrapping, back up the data and reinstall Vista from the DVD or from the recovery partition.

See you soon.

Tags: Windows

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