Control Vista's Parental blocks access to iTunes Store

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• I can't access the itunes store. It telling me that my network connection has timed out or my network settings are not correct.

  Original title: problems with itunes

  I have recently purchsed an ipod and downloaded the itunes program.  Everything seems to work fine except or the fact that I can not access the itunes store, so have created new problems.  It telling me that my network connection has timed out or my network settings are not correct.  What settings should I have on, how can I make this work?

  Hello
  
  The reason for not being able to connect to the iTunes store may be due to the "hosts file" blocking the iTunes Store, or it can also be caused by security software, most likely, it might be Norton Firewall.
  Step 1:
  
  
  Note: Please make sure that you enable the antivirus/firewall software after the test to keep your computer protected.
  
  http://Windows.Microsoft.com/en-us/Windows7/turn-Windows-Firewall-on-or-off 
  http://Windows.Microsoft.com/en-us/Windows7/disable-antivirus-software
  Step 2:
  
  
  
  
  See the link below for more details:
   
  Unable to connect to the iTunes Store
  http://support.Apple.com/kb/TS1368#win24
  
  Follow the steps in troubleshooting mentioned in the above article. If the steps listed in the article do not resolve the problem, contact the Support Apple technique.
  http://www.Apple.com/support/
  http://www.Apple.com/contact/
  http://discussions.Apple.com/category.jspa?categoryID=149

  Can run the fixit tool mentioned in the link below:
  http://support.Microsoft.com/kb/972034/en-us you can try to disable the firewall completely or include an exception for the iTunes application in the firewall and check for the issue.
  Thanks and greetings
  Umesh P - Microsoft technical support.

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  [If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message.] [Marking a post as answer, or relatively useful, you help others find the answer more quickly.]

• Why iTunes cannot access the iTunes Store on my Mac running 10.8?

  My Mac is running system 10.8.5. iTunes is version 12.2.0.145. iTunes does not connect to the iTunes Store. Says I need an internet connection, which of course I and is running. Also, I can not connect to the App Store. I tried everything on the card of Apple for "Cannot connect to the App Store.", including:

  Settings of Date and time incorrect (they are correct)

  Without serial number (it's here)

  Invalid or incorrect network preferences (everything seems fine)

  Invalid or incorrect certificates (did these steps twice but not go)

  Change your keyring (no blue & positives)

  Help please!

  Hi Jawman,

  First of all, check that you have tried all the troubleshooting steps of the resource If you can not connect to the iTunes Store .

  If the problem persists, here are a few more things to try:

  • Update to the latest version of iTunes.   12.3.2 iTunes is compatible with OS X 10.8.5.
  • If you have automatic updates enabled in iTunes, temporarily disable and check if you have incomplete downloads.

  Get help using automatic downloads for purchased Apps, music and books

  Resume interrupted iTunes Store downloads

  • Check the payment details for the Apple ID used for purchases on the iTunes Store.  To do this, you may need to re - enter your credit card expiration date and CVV code.  Make sure that the billing address matches what is on your bank statement.  Then click OK to save the changes.

  Manage your Apple ID account information

  Your identifier Apple is the account that you use to access all services Apple, App Store, Apple music, iCloud, iMessage, FaceTime, and much more. You can keep all of your information from Apple ID account to date of the Apple ID account page, such as your username, security information, name, birthday, devices and more.

  Update your payment information

  You can change your payment information in your Apple ID on your device or via iTunes. This payment information is the same as what you use to buy apps, music and storage iCloud.

  To change your payment information to an iPhone, iPad or iPod touch, follow these steps:

  1. Go to settings > iCloud.
  2. Tap on your Apple ID. If requested, enter your Apple ID.
  3. Tap on the payment.
  4. Update your payment information and press Next.

  To change your payment information to your Mac or PC, follow these steps:

  1. Sign in to your Apple ID account page.
  2. Down payment, click Add a card, or click on modify.
  3. Update your payment information and click Save.

  You can also change your information for payment in iTunes on your Mac or PC. Get help if you want to change your payment to zero information and do not see the option or cannot select.

  Take care

• iBooks access to iTunes Store does not not on ipad

  When I try to enumerate all the libraries of iBooks but mine on my pad, I get a blank screen and shows nothing.  It's used to work fine before some time last weekend.  I tried yesterday and today, updated system software and did a hard reboot, but no luck!  I'm a big user of iBooks, this is the app I used 95% of the time and have probably more than 1,000 books on this topic.  So my personal library of meager could contribute to this problem, but it woukd still be nice it the application was functioning normally.  I'd be happy for any suggestions.  Thank you.

  There are a number of threads about the same problem (since 9.3.3 came out). For me logging on via back to my account settings > iTunes and App Store briefly fixed (until I then opened a book on my shelf), others seem to have had some success by closing the application via the taskbar of the iPad or do a soft-reset/reboot. If you want to leave a comment on the problem to Apple: http://www.apple.com/feedback/ibooks_ios.html

• Vista's Parental control prevents the launch of iTunes Store - allowing sites Web does NOT resolve.

  My daughter is unable to launch the iTunes store in iTunes when parental control is on.  If I turn off parental control it works.  See this post- http://social.answers.microsoft.com/Forums/en-US/vistamedia/thread/64a593eb-8ae4-4605-86f6-8a941244f2d1/ - the answer it does NOT solve the problem, and you can see at least 3 others have the same problem as I am.

  To reproduce:
  -Download and install iTunes.
  -Create a user of Vista with Parental controls active.
  -Log in as user, and launch iTunes.  This method works.
  -Try to access the iTunes Store.  It hangs and never ends.
  -Add web sites to the list of 'Green' in the Parental control as suggested in the post mentioned above.  This has no effect.
  -Select "allow all websites and content.  There is still no effect.
  -Disable Parental controls for the user.  link iTunes Store arrives without problem.

  I find that my daughter is unable to access the iTunes store unless I have turn off the parental control.  I would use Parental controls.  Help, please.  Thank you.

  Rock you.  Yes, it seems that this problem could be solved by adding iTunes in the HTTPExemptions list.  In particular, adding a String key under:

  HKLM\Software\Microsoft\Windows\Current Version\Parental Controls\HTTPExemptions

  The key name and the value must be the path to the executable to iTunes (c:\program files\iTunes\iTunes.exe on my machine).

  I guess the drawback here is that now that my kids could, theoretically, use iTunes to access any URL on the internet, but to my knowledge, there is nowhere in iTunes where they could just type a URL and go.  In addition, there are Parental control built into iTunes as well.

  Thank you!

• Why can't I access Itunes store?

  Try to access itunes store and never connect. What could be the problem?

  Hello 4pommies,

  Look at the articles about connecting to the iTunes Store on apple's site.
  http://www.Apple.com/support/iTunes/

  Troubleshooting connection iTunes Store in iTunes for Windows

  Introduction

  If you are able to access the web, but you cannot access the iTunes Store, see the troubleshooting steps below.

  How
  Remove pop-up blockers

  Some pop-up or ad-blocking programs may interfere with the ability of iTunes to connect to the iTunes Store. Remove them in many cases, the problem will be solved.

  Flush the DNS settings in Windows

  In some cases, the DNS information that your computer uses to connect to the Internet must be reset. Follow these instructions to clear your Windows DNS information:

  Windows Vista and Windows 7

  1. On the Start menu, point to all programs > Accessories and then right click oncommand prompt and choose run as administrator from the context menu. If Windows needs your permission to continue, click oncontinue.
  2. In the window that appears, type ipconfig/flushdns , and then press return on the keyboard.
  3. You should see a message that the Cache of DNS resolution was emptied successfully.

  Note: If, in the command prompt, you see this message: "the requested operation requires a rise", close the command prompt and repeat steps 1 and 2 above to be sure that administrator privileges are used to access the command prompt.

  For additional troubleshooting information about connecting to the iTunes Store, seecan't connect to the iTunes Store.

  Watch this another Apple article to see if it helps:
  iTunes Store: unknown alert during the connection

  If you're still having problems to connect to the iTunes Store, please see Apple listed here for the support website.

  If please reply back and let us know if this helps with your question.

  Sincerely,

  Marilyn
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think

• How to solve the error windows 8007641? Unable to install the update or access iTunes store.

  I keep trying to install the latest windows update and there no 2 x, so I hit the system restore to a point earlier, now it failed for the 3rd time and I get the error code 8007641. can you help me solve this problem? It all started when I couldn't access the iTunes store. Thank you

  Hello

  Update can't install?

  Method 1:

  Problems with installing updates

  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-problems-with-installing-updates

  Method 2:

  I suggest to perform the clean boot and try to install the update manually and check.

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  http://support.Microsoft.com/kb/929135

  Note: After a repair, be sure to set the computer to start as usual as mentioned in step 7 in the above article.

  http://www.Microsoft.com/download/en/default.aspx

  Method 3:

  I also suggest you to follow the links and contact support apple technique.

  http://support.Apple.com/kb/ts3297

  http://support.Apple.com/kb/ts1368

  http://www.Apple.com/support/

• Problem with access to itune

  When you try to access the iTunes store I get this message window: Microsoft Visual C++ runtime library.

  Message inside the window is:
  Runtime error!
  Program files program C:\------itunes-itunes ex..
  R 6025
  Pure virtual function call
  Can anyone help?  Thank you.

  Hi Pioj

  Please go the below mentioned link entirely and
  solve problems
  http://support.Microsoft.com/kb/307817
  Mohan

• I can no longer connect to the itunes store

  my computer is running Windows XP. All of a sudden (for a week now) I can not access the itunes store. I have an internet connection, but when I run the diagnostics of Apple he points out one can not connect. I get error 112222. I've had my account on this computer for 4 years now and this problem only occurs. I followed all the steps described in a previous article (dns flush, checked the settings, downloaded the update) and still nothing works. Help, please. I can't help but feel that this is a problem with a recent update from Windows. TX.

  http://www.Microsoft.com/communities/newsgroups/list/en-us/default.aspx?DG=Microsoft.public.InternetExplorer.General&cat=en_us_28cca3eb-7037-4D4F-bde1-d8efee1f1420&lang=en&CR=us

  Discussions in microsoft.public.internetexplorer.genera

  XP discussion groups:

  http://www.Microsoft.com/windowsxp/expertzone/newsgroups/reader.mspx?DG=Microsoft.public.WindowsXP.General

  Link above is to the XP newsgroups.

  There is a list of groups of discussion XP to the bottom of the left column.

  You get the help you need there.

  Here is the Vista Forums.

  See you soon

  Mick Murphy - Microsoft partner

• iTunes Store not to display properly - oversized images - 12.4 to

  I had problems to access the iTunes store.  The problem began in 12.3.3 and continues in the new update to 12.4.  (My OS is Win 8.1 64bits)

  Problem - all images/writing are 2 to 3 times higher than normal, there is no sidebar to scroll with the sliders in each section do not work and there is no scroll bar. I can't scroll to see the rest of the page or look in the column that is usually either to the right.

  I uninstalled and reinstalled the application several times and I keep getting the same problem.

  How can I solve this problem?

  I've posted previously about it and don't really have an answer to my questions.

  

  I am running windows 7.  I have experienced the same problem after 12.4.0.119.  I can solve it by going to adjust my screen resolution and then click on "make text or other objects more or less.  I still had mine average 125%.    If I change it to more small 100% the problem is resolved.  But then, everything else is too small for me.   So I am stuck so to know what setting to use.  Never had this problem before, only after the upgrade.

• problems connecting to iTunes store

  For the last week or two, I was unable to connect to the iTunes store.

  I use a MacBook Pro running OSX El Capitan v 10.11.2 mid-2010

  8GB memory with a 2.66 GHz Intel Core i7

  I am running the latest version of iTunes v 12.3.2.35

  My wifi works well, I have no problem with browsing the internet, I can connect to the App Store, I can connect my Apple ID.

  I checked the date/time settings, I refreshed cookies, I reset my router, it turned off for 10 minutes, rebooted, rebooted the computer, stop, watched keychains, but apparently not s.o.s. keychain more, so I'm not sure if this may be the question. I disabled the iTunes Store into preferences and stop iTunes, restarted, reactivated, rebooted, without success. I don't get an error message, all I get is "access to iTunes store...". "with the blue loading bar, but it does not seem to connect to the store. I tried another Apple ID with the same result. I also cancelled the computer. So far nothing has had no effect whatsoever. Any ideas/advice/suggestions on other things to try?

  Thank you

  Oh and I also tried to adjust the firewall as well... no luck.

  And I have no problem connecting to the iTunes store on my iPhone which is on the same network. Or logging in to other things apple with my Apple ID related she seems to be a purely iTunes on the Macbook, related question.

• Why my iPhone cannot connect to iTunes store?

  My iPhone is iPhone with iOS 9.1 5s

  I wanted to install some apps but when I had to open a session, it says "cannot connect to iTunes store.

  I don't know what is happening, I checked my AppStore macbook and it is easily connected (my MacBook is MacBook Air with OS X 10.10.5)

  PS: I use the same ID apple MacBook and iPhone

  This problem has past since yesterday and still up to this time. Help, please. Thank you!

  Hi amandajrs,

  It seems that your computer is able to access the iTunes Store, but your phone has trouble doing the same thing. I suggest you look at the section of iOS of the following article on this kind of problem. It may seem like a lot, but it should help you get this resolved:

  If you cannot connect to the iTunes Store

  https://support.Apple.com/en-us/HT201400

  On your iPhone, iPad or iPod touch

  If you cannot connect to the iTunes Store on your iPhone, iPad or iPod touch:

  1. Make sure that your date, time, and time zone are correct. Tap Settings > general > Date & time. Time zone can list another city in your time zone.
  2. Make sure your iOS software is up-to-date. Tap Settings > General > software update to check for updates. You can also connect your iOS device to iTunes and click on search the update on the summary page of your device.
  3. Check and verify that you are in range of a Wi - Fi router or base station. If you use the cell service, make sure the cell data are lit settings > cellular. If you are connected to cellular data, large items can not download. You may need to connect to the Wi - Fi to download applications, videos and podcasts.
  4. Make sure you have an active Internet connection. Check your device Manual for Internet connectivity.
  5. Check if other devices, such as laptops, are able to connect to the network of Wi - Fi and Internet access.
  6. Reset the wireless router by turning and then again.

  If there is still a problem, learn what to do if your device connects to a Wi-Fi network.

  If you need help, then there is a more advanced article located here:

  Advanced steps for fixing problems with the iTunes Store connection

  https://support.Apple.com/en-us/HT203361

  Thank you for using communities of Apple Support.

• Conflict control Parental of Vista with Itunes store

  When I invoke the Vista parental controls (block phornography &)< teen="" rated="" games)="" itunes="" store="" does="" not="" work.="" the="" bar="" spins="" with="" no="" access="" to="" the="" store="" to="" download="" tunes.="" is="" there="" a="" work="" around="" for="" this="" issue? ="" honeslty,="" no="" one="" seems="" to="" know="" and="" i'm="" sure="" i'm="" not="" the="" only="" one="" with="" this="">

  From the site you are trying to reach is launched via iTunes.  Try the following:
  Click 'Start' > select 'Control Panel '.

  Click on "user accounts and family."

  Click on "Setup Parental control for all users" > select "use appropriate".

  Click on "allow and block specific programs.

  You will need to then choose "Allows the user all programs" or "only programs I allow".

  If you choose "Programs that I allow only", then you need to specify each program by placing a check mark in the box next to the appropriate program.

  If you don't get a choice for iTunes, you can select Browse in the bottom left of the screen and navigate to the iTunes directory and add the iTunes .exe file.

  Please notify.

  See you soon

  Engineer Jason Microsoft Support answers visit our Microsoft answers feedback Forum and let us know what you think.

• Disable defender and Security Essentials due to conflicts, has blocked access and control other programs.

  Hello, I use Windows 7 on a HP G60 laptop. I disabled Windows Defender and Microsoft Security Essentials because I started running free Panda and Malwarebytes Antimalware version. Now an error window Defender blocking access and control of a large number of programs, the window message trying to force me to turn Defender. Disabling Security Essentials is causing other things to not work. I can not yet re - turn on Defender, if I try clicking on the link in the error window, it will not restart, expires.  Tried to turn it back on using the Task Manager, but there is no response at all if I click Start. Access to Services and programs in the start Panel are all both blocked by Defender error window.  I actually want defender and Security Essentials, because they are redundant and are in conflict with other programs I am running, but apparently they cannot be disabled without blocking access to my computer. I thought it was harmful to run all these programs of security in conflict between them, now I can't use my computer at all. Thanks for any advice you can give me.

  Thanks much for the advice. I have a few other questions. Defender is not separated from the essential? Then uninstall Security Essentials would have no effect on the Defender isn't it? My problem is that Defender deactivation now blocks access to many other programs with a Defender error window.  I read that Essentials was supposed to replace defender and Defender should have been stopped or disabled when Essentials has been installed. Is this correct? I didn't, got them both running.  When I installed Panda, I got a notification from Windows on the conflict and choose which program to use. Although I chose my own safety programs at the time, which was never disabled Defender or kept from running. So I finally did it manually by accessing the properties in Services to change the startup type to disable, which is when all the trouble started.

• I want to block access to some Web sites when using firefox, how do I do this?

  I would like to be able to block access to specific Web sites when using Firefox as my browser. How can I do this? Thank you.

  Block / unblock websites with parental control on Firefox

  https://addons.Mozilla.org/en-us/Firefox/addon/BlockSite/