convert bootable discs made by my TouchSmart from HP ENVY 15 - j152nr portable for USB bootable
Hello. I have a HP touchsmart, envy 15, and I am trying to restore the computer to factory default. About 6 months ago the computer said I could create a boot disk and use it to restore my computer to factory and after I did the boot disk, I can remove the recovery partition as it will be stored on the disk. So I moved forward and make the drive (it turns out be 4 discs) and the computer deleted the partition. Now I am here using factory restore disks, however, my optical drive is not detected when the bios is starting. For this reason, I need to run these 4 discs in a bootable USB drive. I looked everywhere and there are different ways to transform 1 usb drive, but not 4. Can someone help me? I would really appreciate it.
-Rieu
Hi @Rieu ,
Thank you for visiting the Forums HP's Support and welcome. I read on your computer laptop 15-j152nr of HP ENVY TouchSmart on need help creating a recovery image on floppies. HP recovery software allows you to perform only a backup recovery. To determine what options are available to create that not all CD/DVD media recovery is able to create recovery discs, click Start, click all programs, and then click Recovery Manager. Here is a document on the creation of recovery disks.
If all else fails, then contact HP support and order the recovery disks. If you call in North America, the number is 1-800-474-6836 for all other regions, click here .
Hope this helps you.
Thank you.
Tags: Notebooks
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