Copier\paste sporadic problems on HP 820 and 840 laptops
We have a growing number of HP 820 and 840 laptops in our society and we have had a number of staff with them complain that sometimes the copy/paste feature does not work, but if they are persistent and keep trying it works finally.
For example, to copy a URL from a web browser and paste it into Word or Excel etc. It may not work the 1st or even 2nd time, but it will eventually work. When the dough does not work, nothing sticks, so it's not like he repastes an earlier copy, it's just blocks nothing. These laptops are setup from a software point of view identical to other HP laptops as 2560, 2570, 8460, Folio 9470, 810 turn and no one but the 820/840 people complain about this problem.
Interestingly, the problem occurs with the internal keyboard and a mouse and an external keyboard.
Hello Bob_Walter
Thanks for posting on the HP Forums!
I understand that you have a problem with your laptop. However, since it is a commercial laptop, you should post your question on the map cell of the HP Enterprise Forums for a better answer.
Have a wonderful day!
Mario
Tags: Notebooks
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