Copy the file fails the Windows 7 recovery discs sent hp

I have tried to solve this problem for a month now and I'm at the end of my home.
I am now on my third set of recovery discs HP and all have the same problem. I insert disk 1 by following the instructions on the support forum. She's going through
Reformat the hard drive windows partition - tick
Copy of the files needed to restore the hard drive - tick
And immediately as ending, this window appears:
Copy the file fails
Press OK to retry

Three series of drives have the same come.
What the hell is happening?
I'm so sick of this.

Read a few other posts with similar problems, but can't seem to find the solution. I don't have an external hard drive, I can use... only the laptop I'm trying to fix. (G6-1305sa)

Any help? It also doesn't help when the HP support is open on the phones until 5:30 from Monday to Friday. I'm at work so can't call. So frustrating...



Hi Belj,

Thank you for visiting the Forums HP's Support and welcome. I read your thread on your HP Pavilion g6-1305sa Notebook and not able to restore Windows. If the HARD drive is faulty, this can cause the restoration should not go well. You can try to run a test of material. Please note remove any and all USB devices and remove the memory card in the slot of the card reader. Disconnect all non-essential devices. What is the original HARD drive? Have you replaced all other parts? Have you tried to do a clean install of Windows 7. Try running sfc/scannow would scan your system to find errors on the command line. You can get to the command prompt by clicking F11 at startup. You can see this Microsoft document on the system recovery options.

Hope this will help.

Thank you.

Tags: Notebooks

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