HP Deskjet 3840 series: printer fustration

Last week tried to print something the printer from my mother and nothing printed.  I looked down the printer and the power light flashes, so I checked for sure if not a paper jam and that the paper had trained properly in the printer.  Checked everything ok.  Then went to the Control Panel on the computer and access the properties of the printer and checked to see if there was a problem with the printer.  The printer checked very well and when I went through the troubleshooting feature, it may not detect all problems.  I've also cancelled all print jobs that was sitting there waiting and attempted to restart the print job that I initially wanted to print.  Still nothing.  I even unplugged the printer for a whole 30 minutes and always the power LED flashes.  I even double checked the drivers to make sure that it was up to date, that he was and also double checked the connections to make sure they have been secured.  Yet, the power led still flashes and it won't print anything.  Just the week before I'm able to print several documents.   I've done everything I can think just short of uninstalling and reinstalling the printer, I did not because I think it would not really help this situation.  Can anyone offer help please?

Running the diagnostics to http://www.hp.com/go/tools can help solve the problem. You can also look at the troubleshooting here guide.

Tags: HP Printers

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