Could not play South Korean DVD with my Windows Media Player

Hello, I have dell vostro 3550, windows 7 Home Basic, i5. Whenever I try to play a DVD of Korea of the South with windows media player it says: "Windows Media Player cannot play video DVDs. You may need to adjust your Windows display settings. Open display settings in Control Panel, and then try to lower your screen resolution and color quality settings"I tried several times but do not help. I also tried to uninstall and reinstall WMP and a set of CODECS installation but do not help. Please if anyone can help me with this. VLC player and other software free video player show no good subtitles of the DVD of the South Korea.

Thank you..!

Hi Jean Claude,

The problem could be caused if there is no matter what third-party DVD decoder program is installed on your computer may conflict with Windows Media Player.

1. is the specific question of the Korea of the South DVD?

2. What is the format of the video file from the DVD of South Korea?

3. are you able to play videos in Windows Media Player that are saved on the computer?

4. have you made any recent hardware or exchange of software on your computer before the show?

Follow the steps below.

Method 1:

If your computer has problems playing a DVD in Windows Media Player, try using the troubleshooting Windows Media Player DVD Troubleshooter to fix the problem. This utility checks the common issues, for example by ensuring that you have a DVD player and the correct DVD decoder installed on your computer.

 

Open the Windows Media Player DVD Troubleshoot utility:

http://Windows.Microsoft.com/en-us/Windows7/open-the-Windows-Media-Player-DVD-Troubleshooter

 

Method 2:

I suggest you to install any pending Important and optional updates by following the steps in the link below.

 

How will I know if my computer is up to date? :

http://Windows.Microsoft.com/en-us/Windows7/how-can-I-tell-if-my-computer-is-up-to-date

Method 3:

Uninstall any third-party player and check if Windows Media Player is able to read the DVD.

Method 4:

You will probably need to may download and install the third-party codec, because the format that the DVD can not be taken in charge in Windows Media Player.

See also:

Codecs: Frequently asked questions
http://Windows.Microsoft.com/en-us/Windows7/codecs-frequently-asked-questions

WARNING OF THIRD PARTY
Using third-party software, including hardware drivers can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the use of third-party software can be solved. Software using third party is at your own risk.

I also suggest you to download and install the plug-ins and Add-ons for the Windows Media Player from the link below and check.

Plug-ins and Add-ons for Windows Media Player:

http://Windows.Microsoft.com/en-us/Windows/Windows-Media-Player-plug-ins

For reference:

 

 

Information on the types of media files that supports Windows Media Player:

http://support.Microsoft.com/kb/316992?WA=wsignin1.0

 

If you need further assistance on this topic, let know us and we will be happy to help you.

Tags: Windows

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