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• Creative cloud does not work after update

  Hello world

  I've updated creative cloud yesterday. Now, the creative cloud does not-empty main screen... As the last stage attempted to delete all files in the OOBE folder. BUT:

  Cannot delete all files: Windows: [system drive]: \Users\ [username] \AppData\Local\Adobe\OOBE, because Windows does not - ANEdata.db, fylesyn.db and opm.db.. .are open creative cloud.

  But CC is closed - checked with the Windows Task Manager. PC is restarted twice.

  What was my mistake? How is it possible to reinstall creative cloud?

  Thanks in advance.

  Olga

  close your application office cc and, if necessary, use the Task Manager to end all process of cc.

  Delete these files.

  First, close your office cc application.

  then, rename the opm.db file by:

  Navigate to the OOBE folder.

  Windows: [system drive]: \Users\ [user name] \AppData\Local\Adobe\OOBE

  Mac OS: /users/folder/Library/Application Support / Adobe / OOBE

  and delete the file opm.db

  Finally, launch your cc desktop application.

  If this does not work: https://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html

• Office of creative cloud does not work after the installation of yosemite

  About 2 weeks after that I installed on my macbook pro 2013 yosemite I can't open the creative cloud Office. the logo is displayed for one second on the menu bar, then disappears again. Also the software CC I already installed (Indesign, Acrobat) seems to not work perfectly.

  I have already uninstalled and reinstalled the Manager of office with the same result. Now, I think about downgrading to the mavericks...

  Thanks for any help!

  SOLUTION. I had the same problem, after doing a cat from Adobe it came down to an app called Cooliris in Applications. Not sure yet what done.

  Deletion of it worked.

  Before that we went to the library-LaunchAgents, made a copy, call the old LaunchAgents and move these files.

  com.adobe.AAM.Updater - 1.0.plist and

  com.adobe.ARM.de23d1e3aa2d00ce38d73f10fcbdc8dcaaaf6be989610710a1ddda77.plist

  We did something with the LaunchDaemons as well, not sure, but it did not initially help. Just deleting coolers made

• [Creative cloud] does not work [on OSX 10.11.2]

  Creative cloud does not work. I reinstalled it, it worked once and now nothing. So, the adobe web site is very slow.

  Please see the thread where the similar problem was addressed:

  White cloud screen on mac creative

  FAQ: What should I do if I get a blank white screen, spinning wheel, or my CC application does not open?

  Hope this will help you.

  Concerning

  Megha Rawat

• My Adobe Creative cloud does not work on windows 10 more. What should I do?

  My Adobe Creative cloud does not work on windows 10 more. What should I do?

  can you open your desktop cc app?

  If so, log out and then back to your client application using the adobe id to pay for your subscription in cc: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  If not, reinstall: https://creative.adobe.com/products/creative-cloud

• Creative cloud does not work... the menu drop-down is gray, the icon is black / gray sometimes...

  Creative cloud does not work... the menu drop-down is gray, the icon is black / gray sometimes...

  Hello

  Please, try the following steps:

  • Uninstall Adobe CC (Creative Cloud help |) Uninstall the creative Office Cloud app)
  • Reboot the computer.
  • Install the latest Adobe Creative cloud version from the link: CC help | Creative cloud desktop

  Kind regards

  Sheena

• Creative cloud does not work on my desktop. No synchronization of data.

  Creative cloud does not work on my desktop. No synchronization of data.

  Please visit: Crash every minute or so, after an automatic update to 2.1.0.108 - Adobe database synchronization

• Please give me an email address or other means of contact. my creative cloud does not work. I need support and adobe Web site does give no support

  Please give me an email address or other means of contact. my creative cloud does not work. I need support and adobe Web site does give no support

  To the link below, click on the still need help? the option in the blue box below and choose the option to chat...

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )

• Creative cloud does not recognize my payment!

  Hello!

  After testing lightroom for 30 days, I'm subscribed to Lightroom and Photoshop two days ago and in my adobe my payment account is confirmed.

  However my creative cloud repeat me: "for lightroom trial period has expired" and when I run lightroom: 'develop module's diesabled, please renew membership

  Reinstall lightroom / creative cloud does not help! Do not remove the contents of the SLcache folder. What should I do?

  See my response #1 in I'm trying to reboot my creative cloud membership but the payment did not pass, which can do?

• Creative cloud does not work

  I am so sick and tired to lose time getting any use my Adobe Creative Cloud subscription.   It simply doesn't get it!

  I followed most to advise him, but nothing will work.   Used cleaner and re-installed nth number of times.

  Finally I gave up and tried to cancel my subscription.    Guess what.    I told myself that I need creative cloud unsubscribe too!   The same thing that I can not even work in the first place,

  And to rub salt in my wounds, the site Adobe Web tells me that I have to pay a penalty of huge cancellation to cancel!   To cancel it because the product does not work in the first place.    I hate this product with a vengeance now.   If you're planning to subscribe...   DO NOT DO IT!    Adobe hastens to keeping your credit card information to subscribe, but make it impossible to use their product or get out of the contract.

  Contact support - for the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...

  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )

• PS Button install in creative cloud does not work

  Hi... im wondering how I can install photoshop via creative cloud if the button 'install' does not work? I have no chance to start installation... the only thing that can be installed is the "extensions Manager". What can I do?

  Thanks for your help.

  Restart your computer and try again by clicking on the button install.

• My Adobe Creative cloud does not open after installation.

  I tried to fix it myself for a night. Installation of creative cloud will load and after that it's over, he asks anything open. If I try to click on the Adobe CC on my desktop, even as an administrator, it won't make any difference. Help, please! I need it for College. How can I make it work?

  EDIT: I tried to uninstall with add or remove programs, CCleaner and even the cleaning of Adobe tool. CCleaner and add or remove programs do nothing if I click on uninstall, and Adobe Cleaner said he has been uninstalled successfully, but still does nothing. It worked on my older laptop.

  Please check the help below document:

  Applications creative Cloud back in test mode after an update until 2015 for CC

• Creative cloud does not work on windows

  So CC doesn't start at all on my computer Windows 10. I tried to uninstall, but apparently I can't do it again. What is going on?

  I tried to download the application to uninstall, but it just says that CC is running and I have to close it before you continue, despite this, he does not turn so I can't stop it.

  This is apparently what €60 / month gets you...

  I suggest to uninstall and download the CC cleaning tool and choosing creative cloud in the list. Who will clean up the Windows registry of all conflicts. See the link.

  The Adobe Creative Cloud Cleaner tool allows to solve installation problems

  Then reinstall Desktop CC from this link.

  Download Adobe Creative cloud apps | Free trial of Adobe Creative Cloud

• Purchase of creative cloud does not work

  Hello

  We had a subscription to Adobe Creative cloud and then it just stopped to work, even after I inserted the credit card info and he had worked for a while, that he simply stopped nothing.

  I spent almost 2 hours with international support from Adobe to fix this and everyone was able to find the old transaction, after that I gave up looking for this old transaction that I asked to make a new purchase, then I spent more than 40 minutes explaining that I would like to make a new subscription and am redirected twice between the India and the United States then I dropped out again.

  I found the number of Brazilian call center and gave a new trial to buy here after 20 minutes of waiting in line someone picked up and I once again to another redirected someone, after explaining to someone what was going on I was redirected to a third party, this third person then told me that I would need to call the first number I've tried.

  Seems that Adobe is much more lost I'm.

  Now I'm here because I'm doing the subscription purchase online and when I'm in step 4, it keeps loading with no intervention.

  Now I'm without using Adobe applications and Adobe Support sucks just to solve it for me.

  Hi wfs0402,

  You must contact Adobe customer (http://helpx.adobe.com/contact.html )

  You can even join our chat support at http://adobe.ly/yxj0t6

• Creative cloud does not work! It is said it is to install an update, but it is stuck on 5%. Only opens as a window, or go to help link, and I can't even uninstall it.

  I can't cloud creative position to cancel the frozen installation. It's been 3 days already. He says it's 5%, but only goes up. I can't even uninstall it because it works apparently still an update!

  Hi Erica,

  Please check the help below document:

  h ttps://helpx.adobe.com/Creative-Cloud/KB/Error_Code_2_failed_update.html

  Kind regards

  Sheena