CP1215 print colors, but and .jpg file prints all black

So, I used this printer very well for about 6 months with Win7 Home Edition.  Received a warning of low black cartridge about a week ago.  Today I went to print a jpg file, it comes out ALL black.  Tried to print a PDF file with colors in, that's fine.  Test page prints correctly.

What the devil?

A black toner low causes REALLY do?

I'm not sure that this is related to this error message, but it could be a software problem. When you print these images? Have you tried other places? Looks like that the system does not send the information to the printer properly for me, so we'll see the first relocation of the software:

First of all, if you use a USB cable, be sure to remove it (it's important). Do not plug it in again until the software instructs you. Through devices and printers, programs and features and issues Device Manager and make sure that all copies, files, and programs related to the printer are removed. As indicated, and then restart the computer.

In the menu START menu type "%temp%" and press ENTER. Here, I want you to press Ctrl + A, and press DELETE. Some files you cannot delete them, ignore these files and delete the majority that allows it to.

find and install SOFTWARE to FEATURE FULL if it is available:

http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?cc=us&LC=en&DLC=en&product=3422476

Install and let me know the result!

Have a great day and a great weekend!

-Spencer

Tags: HP Printers

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