HP Envy 110 prints all black Page

HP Envy 110 prints a black whole page.  The image is a .jpg of text only file. Print black text on a white background. But only prints a solid black page.

Hello colette_bate,

Welcome to the HP Forums!

I understand your desire to 110 prints the whole page black. I will do my best to help you! First of all, I need to know your operating system on your computer? Windows or Mac?

I recommend the continuation of this entire HP document on troubleshooting problems of quality Print. Try to print a page of diagnosis of your printer and let me know if you see missing colors. If you do, then please try to clean the cartridges, that is shown on this document. You can try to perform this step several times until you receive a satisfactory quality.

Please post your results, I will be looking forward to hear from your part have a good night!

Tags: HP Printers

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