Acrobat documents print all black

Our 'workhorse' LJ 5if has been with us for YEARS - and has almost always been able to do everything...

This 5if has a JetDirect Ethernet connection on our local area network and all prints him regularly... it gets a lot of use...

But now we suddenly have a recurring 'new issue' with ONLY ONE OF OUR EIGHT COMPUTERS (!).

Suddenly, it seems that each document Acrobat "PFD" he tries to print generates a page that is totally black point of being unreadable... coverage of 100% (except the margin areas)...  As this user has described: «as dark as the black cat in a coal mine in midnight...» ».

Mysteriously, this also happens when it prints to our other printer "workhorse", a HP LJ 8500 color laser... so it is obviously something to do with THIS PC and PCL drivers for these two lasers, as NONE of the seven other PC has this problem...  They all can print without problems both of these printers.

They can print the same documents that this PC cannot...

And yet, a cantankerous old HP LJ 4 prints like a gem... every time... from the same PC.  (PCL 5 vs PCL4...?)

We have tried to 'update' the HP PCL drivers (after all first try the drivers Microsoft 'default', then we downloaded new drivers of HP), we tried the Acrobat upgrade, we tried EVERYTHING UN-installing this (as well as Acrobat printer drivers), we tried to uninstall and remove all records for both partners - we even tried to create a new user account...  Looks like nothing works...

I am about to "blow out" Windows and reinstall EVERYTHING (and it is a DEMORALIZING, probably... task as an architectural firm, there is a lot of software to re - load), so before I resort to this 'last resort scenario', I thought I would post a "HELP!" here and see if anyone has a clue as to what the Devil's going on here...

I REALLY the don "t hope to spend the next 10 hours re-building Windows XP Pro and the configuration of the software on this workstation...

Even if this PC is less than one year (Core2-Duo @ 2.66 GHz, 4 GB of RAM DDR2, HDD 250GB RAID - 1, etc), I'd rather buy a NEW PC quite that spend my time to rebuild this Windows operating system and all the software...  Yee-gods!

Help...?

So from my understanding, printing only from the Acrobat of a PC for 2 different HP LaserJet causes pages out of the black.

Print test ok pages?

pages printing ok other applications?

It's probably a matter of adobe, probably some sort of conflict with an update or something, have you tried slowly roll back updates of windows on a date where the printer was working?

The only other off-site thing I can think of is a really funky network problem or bad cable but that should theoretically make all requests.

Good luck, but I think you look a complete uninstall/reinstall if the removal of the driver/app has not resolved.

Tags: HP Printers

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