CQ58 Compaq: compaq CQ58 freezes with 8.1 update

Salvation; I tried to do the upgrade idir windows 8 to 8.1 and as soon as the upgrade has been done by the store and did the first click, all frozeup don't not let me do anything else than to press the power button to turn off the laptop. I tried 3 times and the same thing. Reinstall windows 8 did all updates and also noticed after the update I had no sound. Currently I am now back to windows 8 with all updates. I saw a link somewhare approximately 8.1 update that you can download 8.1 HP instead of get the update from the store but could not find them who have a link that I would try and see if I can finally move on to 8.1 and exit at 10 Windows.  Product # C2M29UA #ABA; Model # CQ58-bfgwm Compaq.  Thank you

Thanks for the solution; I did as you said and troubleshooting Windows found a few things and made some changes to the computer. also downloaded the latest HP Support Assistant and he ran; There is no questions or updates. Began installation of 8.1 at 14:30 eastern and all finished in 20:00 tried put online and "" FREEZES"No.". Tomorrow, I'll watch on updates. Before closing this thread, I wanted to ask you about this (WSU Offline Updater) program. I had used in the past to get all updates for Windows 8.1 on a DVD + R and I wonder if I can use it offline to install all updates for 8.1. which we all know is time consuming. Thank you

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