create dvd Windows says drive not found

running windows 7, tried to burn DVDs in creation of windows dvd, and when you press the burn, it says ' a dvd burner was not found.make that a dvd burner is connected and installed. the computer is new it is the first time ive used, the works of burner in windows media player and also toshiba movie factory, it is only the creation of windows dvd, it does not recognize the burner

Hi kdawg73,

Please see the post below with a similar problem and fix possible:

http://social.technet.Microsoft.com/forums/en/w7itpromedia/thread/cffdb362-488a-47f0-a7b8-eb73487456b5

I hope this helps!

Debra
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think

Tags: Windows

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