Creative ChatMax HS-720 headset does not work

Original title: Creative ChatMax HS-720 helmet

My helmet is not to produce sounds. The microphone works fine, but there is no sound coming through. It is set as default device and I've tried it on other computers and no sound comes. Is this really a hardware problem or could it be fixed with the click of a button? How can I get sound to work?

I have a windows 7 and the driver is installed.
Thank you!

Hello

(1) don't you make changes to the computer until the problem occurred?

(2) the headphones not detected in Device Manager?

(3) you get any error message?

I suggest you to try the steps below and check if it helps.

Method 1: Try to run the hardware troubleshooter and check what the problem is and fix it accordingly.

Follow the link below a convenience store opened.

http://Windows.Microsoft.com/en-us/Windows7/open-the-hardware-and-devices-Troubleshooter

Method 2: Ryupdating If the problem persists then tthe latest drivers for your sound card and check if it helps, here is the link:
http://Windows.Microsoft.com/en-us/Windows7/update-a-driver-for-hardware-that-isn ' t-work correctly

If the problem persists, then try to keep in touch with the support of Creative.

http://support.creative.com/products/product_list.aspx?CATID=437&CatName=headphones+%26+headsets

Hope this information is useful.

Tags: Windows

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