HP 7520: HP 7520 will not connect to the wireless network

There is some additional information to

http://forums.Xfinity.com/T5/home-networking-router-WiFi/HP-7520-will-not-connect-to-wireless-networ...

on this issue.

Have several APs for a single wireless network allows the printer foolish law.  (Not a Repeater, a second AP connected to the local network with the same configuration of network for security, etc.).

I solved this problem.  In accordance with the discussion on the link, the problem is that the printer cannot connect to a wireless network if there is greater than 1 for a wireless network (SSID) name wireless access point.

This thread has had several useful suggestions, but what finally solved the problem, it's the second point has access to a mode where I can create a 'virtual' access point and, above all, a SSID associated.

Note that not all access points or routers support virtual APs, but this function seems to be more common over time.  Older models is not able to do that.  However, a new access point is sometimes cheaper than a new printer.

If you do not understand the jargon in the procedure below, I recommend that you find someone who does, then they can do it for you.

Solution:

  1. On one of the wireless access on the network, create an a new virtual AP with a slightly different name SSID (for example < name of the network - > _1), on the same VLAN (usually VLAN 1).  You may need to put the AP in "multiple AP mode" or something similar, and then restart the AP.  All other settings (DHCP, security, mixed mode b/g/n, etc.) must be the same for the new SSID.
  2. Run the printer Wireless Setup and connect it to this new SSID
  3. Confirm that the printer can be seen by other devices on the network

Tips:

  • Check the security is the same as the original SSID, Alternatively you can create a vector of insecurity in your network.  Do not WEP-128 when the other SSID uses WPA2 AES, for example.
  • The AP I had had several resets to make it work because of the mode and parameter changes.
  • If you connect the SSID but cannot connect to or be seen by anything on your network, check the new SSID/AP is in the same VLAN as the original.
  • Because the printer is not roaming, and the speed is not a problem for me, I used the access point that could support this solution, which is deeper and slower than my primary AP.  I have not noticed any problems.

The printer has been reliable on the wireless now on the new SSID, 48 hours.

I have not upgraded any software on a client of the printer (PC, Mac, phones).

I think that it is a positive confirmation that the problem is with the implementation of the printer of the stack of network and not with the driver or client software on remote devices.  The 802.11 protocols provide for a network name (SSID) wireless with several access points using different MAC addresses.  I suggest this HP look into this as a potential bug with their network printer for the 7520 protocols stack.

Tags: HP Printers

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