Creative cloud apps not downloading, he said: download error.
Hi, I'm able to download creative cloud but not able to download applications.
I tried all the Solutions below, it does not solve the issue.
Solutions
- Question: The dose of creative desktop application Cloud not open or shows a spinning wheel of progress.
- Solution 1: upgrade to the current version of the creative cloud desktop application
- Solution 2: Uninstall all CS5 applications and 11 elements
- Solution 3: Restart your computer and restart the desktop creative cloud application
- Solution 4: Delete the opm.db file, restart your computer and restart the desktop creative cloud application
- Solution 5: Remove the contents of the OOBE folder and restart the desktop creative cloud application
- Solution 6: Remove the OOBE and AAMUpdater folders.
I need help... what else can I do?
Thank you
I don't know if what follows includes what you listed.
Download error in the applications tab of Creative Cloud Desktop Application
https://helpx.Adobe.com/creative-cloud/kb/download-error-apps-tab.html
Tags: Adobe
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N ° 1)
Click on the link below and open the CS 6 download link.
Do not close the page, just keep it open.
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Hello
Will you please contact our customer service and our support team will help you with it.
Kind regards
Shelly
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Hi Tyler, sorry you have trouble with it.
Do you mean that you just buy CC and will not accomplish the command line - so that you are unable to screen to start downloads?
You could try to enter another browser window: download Creative Cloud apps
Or you can also use the Adobe CC 2014 direct download links instead.
(You can do it or these things if your order is complete, because the products is still able to install in trial mode).
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Hey Jaye,
Please remove Creative Cloud app and Adobe Application manager using the-
Install the cloud creative app - https://helpx.adobe.com/creative-cloud/help/install-apps.html
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My creative cloud application stopped, I tried to fix it with no results.
Any suggestions?
Hi Richards52589659,
Please see the links below:
Adobe Creative Cloud desktop application does not open or shows a spinning wheel of progress
Adobe Creative Cloud / Desktop App / Home Screen: constant spinning wheel
Creative Cloud Desktop App taped blue spinning wheel after update.
If the links above do not help, please follow the steps below:
- Please check if you have installed browser security extensions, please disable them. (For example: AD BLOCK, Advisor to Mcafee website, toolbar of internet security etc.)
- Disable the firewall of your machine, see Windows Firewall enable or disable - Windows help , OS x: about the application firewall - Apple Support
- Turn off the firewall of the security program installed on the computer Internet.
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- Go to: Apple icon > system preferences > Security & Privacy > General > "allow applications downloaded on" changes it to ANYWHERE (to make these changes click the padlock in the corner at the bottom left of this window and enter your password on the computer, they are temporary changes)
1 force quit Adobe all activity monitor processes / end of task manager of the tasks in the same order as mentioned below:
- Creative cloud
- Basic timing & sync to basic support
- CC library & process CCX
- Adobe Common Desktop
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- After that, everything that said adobe on it do a force quit for her
2-go to: Finder > Applications > utilities > Adobe installer > uninstall Adobe Creative cloud (if problems uninstall Trash)
3-go to: Finder > Applications > utilities > (delete these two folders - creative cloud Adobe and Adobe Application Manager )
4. then run the cleanup tool to remove the clouds creative and Adobe Application Manager (if it remains in the machine)
5 right-click on the icon in the Finder, then select 'Go-To' of the folder.
6. you will get a text box, type in the following command and then press 'return '. ("Not to be missed ~ symbol")
~/Library (It will open the folder of the user's library.)
7. browse to the Application Support > Adobe > trash folder OOBE and AAM Updater folder so
8. new > right click on the Finder icon and select 'Go-' the folder option > you will get a text box, type in the following command and then press the 'return '.
/ library (It will open the library system folder.)
9. browse to the Application Support > Adobe > OOBE trash, Manager of Adobe applications and Adobe common Office .
10. after that, rename the SL-STORE like SL-STORE_OLD
Adobe 11 - run cleaning tool > if present select "Adobe Application Manager for Mac OS X 10.6 ' and then click on"Clean up selected. " Use of the Adobe Creative Cloud cleaning tool to solve installation problems
12 - Click on the link to download Adobe Creative Cloud apps | Adobe Creative Cloud free trial
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I'm new to the creative cloud and any help would be greatly appreciated.
Thank you!
See:
Does not open App | Wheels of progress turn continuously
https://helpx.Adobe.com/creative-cloud/KB/creative-cloud-app-doesn ' t - open.html
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Please, try the steps given:
Reset the hosts file:
Windows
- Click Start > run, type % systemroot % \system32\drivers\etcand press enter.
- Right-click on the hosts file, and then select Open. Select the application Notepad open the hosts file.
- Save the hosts file: choose file > record under, save the file as hosts.backup, and then click OK.
- Look for the hosts file for entries referencing activate.adobe.com (for example, 127.0.0.1 activate.adobe.com) and delete these entries.
- Save and close the file.
Mac OSLog in as an administrator to change the hosts file in Mac OS.
In a Finder window, choose go > go to folder.
Type / etc.
Select the hosts file and open it.
Save the hosts file: choose file > record under, save the file as hosts.backup, and then click OK.
Look for the hosts file for entries referencing activate.adobe.com (for example, 127.0.0.1 activate.adobe.com) and delete these entries.
Save and close the file.
Kind regards
Romit Sinha
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Creative cloud will not download on my Mac.
Hello
I was one until recently happy user of subscription photographers to Adobe Creative cloud and checked to see that I am currently released.
A few months ago a CC update would not be responsible and the same thing happened with the updated version. I have, I believe, followed all the instructions on sanitation and uninstall applications. So I have more a copy of Photoshop or Lightroom on my machine.
After loading the CC installation program, it begins, but when he reached the scene of the App download, the progress bar disappears from the display.
Activity monitor is shows that there is no product Adobe running.
My laptop is using the same internet connection and doesn't seem to have problems.
As stated above, that I believe have tried all the suggestions on the Adobe site and am at a loss complete of what to do next.
Steve
Just in case, if you face download questions frequently, you can communicate with the Internet service provider and check if below mentioned ports are allowed on the network, otherwise, you can apply for open ports.
Combinations of Adobe host Ports for installation, activation and updates.
- ccmdl.Adobe.com:80
- swupmf.Adobe.com:80
- swupdl.Adobe.com:80
- https://na1mbls.licenses.Adobe.com
- https://IMS-NA1.adobelogin.com
- https://adobeid-NA1.Services.Adobe.com
- https://na1r.Services.Adobe.com
- http://activate.Adobe.com
- https://activate.Adobe.com
- http://Adobe.activate.com https://Adobe.activate.com
- ccmdls.Adobe.com:443
- IMS - na1.adobelogin.com:443
- na1r.Services.Adobe.com:443
- prod-rel-ffc - ccm.oobesaas.adobe.com:443
- LM.licenses.adobe.com:443
- www-DU1.adobe.com
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This morning the creative cloud icon indicated that I had updated for Photoshop and Lightroom. When I click on Photoshop, nothing happened. No file has been shown download in the window of cloud. So I tried Lightroom with the same result.
I left creative cloud and re-launched. Now, all I get is a gear under "Apps". I restarted my household wi - fi with the same results... a gear. Never had this happen before.
Anyone with ideas here?
Thank you
Tony
Hello
Please see the article Adobe Creative Cloud desktop application does not open or shows a spinning wheel of progress
See also the threadCreative Cloud Desktop App "blue spinning wheel" under OS X 10.11.4
It will be useful.
Concerning
Shelly
-
I am trying to download LR6 but my creative cloud does not download LR
Adobe Creative Cloud desktop application does not open or shows a spinning wheel of progress
or download directly,
Available downloadable Setup files:
- Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
- Acrobat: DC, XI, X | Suite X | 9,8 | 9 standard | 8 standard
- Captivate: 8 | 7 | 6 | 5.5, 5 | 1
- Cold Fusion: 11: 10 | 9.0.2 version 9.0.0, 9.0.1, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
- Contribute: CS5 | CS4, CS3 | 3,2
- FrameMaker: 12, 11, 10, 9, 8, 7.2
- Lightroom: 6| 5.7.1| 5 | 4 | 3
- Photoshop Elements: 14,13,12,11,10 | 9,8,7 win | 8 mac | 7 mac
- Premiere Elements: 14,13,12,11,10| 9, 8, 7 win | 8 mac | 7 mac
Download and installation help links Adobe
Help download and installation to Prodesigntools links can be found on the most linked pages. They are essential; especially steps 1, 2 and 3. If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".
-
infinitely creative cloud app cancelling download
I have just signed up with creative cloud and was busy download Photoshop. As download ate a lot of band bandwidth and happening for awhile, I canceled it in order to restart a download at night. When I tried to restart it earlier, it seems I have the download is still in the State be cancelled without me being able to change anything. It seems that the download is stuck also prevents download of any other application. See screenshot. Ideas can be what is the problem?
Hello
Please try the strength to leave the app creative cloud through the activity monitor or Task Manager and run again, see,
Use the monitor activity on your Mac - Apple Support
https://support.Microsoft.com/en-us/KB/323527
Let us know if that helps.
Kind regards
Bani
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I have some difficulty to download the free trial of creative cloud on my laptop.
Please take a look at the suggestions here: Troubleshooting download and install questions
You can also try the steps listed in "unable to install". Creative Cloud Desktop to reinstall the creative Cloud Desktop application
I hope this will solve your problem, but if not, please let us know.
Guinot
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