Why the creative cloud is not downloading trials of applications?
I'm a Subscriber but the app handler is only letting me download & install 30-day free trial? The application opens fine when installing, but I don't know if it's supposed to be this or not because it is a monthly subscription - this is how it has been implemented to work? -I can't find concrete information about how exactly apps are supposed to open once installed...
Can someone tell me if that's what should be the case - I'm registered and all when it happens and I can only install trial, no possibility to install full versions - or if it should be to let me download full versions?
[EDIT] - I went to my orders, and he said adobe are still processing my order for creative cloud (only bought a few hours ago) - would be - that's why Im only able to download trials and will, they'll automatically full versions once they have finalized my order?
Please, try the steps given:
Reset the hosts file:
Windows
- Click Start > run, type % systemroot % \system32\drivers\etcand press enter.
- Right-click on the hosts file, and then select Open. Select the application Notepad open the hosts file.
- Save the hosts file: choose file > record under, save the file as hosts.backup, and then click OK.
- Look for the hosts file for entries referencing activate.adobe.com (for example, 127.0.0.1 activate.adobe.com) and delete these entries.
- Save and close the file.
Log in as an administrator to change the hosts file in Mac OS.
In a Finder window, choose go > go to folder.
Type / etc.
Select the hosts file and open it.
Save the hosts file: choose file > record under, save the file as hosts.backup, and then click OK.
Look for the hosts file for entries referencing activate.adobe.com (for example, 127.0.0.1 activate.adobe.com) and delete these entries.
Save and close the file.
Kind regards
Romit Sinha
Tags: Adobe
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Chat/phone: Mon - Fri 05:00-19:00 (US Pacific time) <==>==> NOTE DAYS AND TIME
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Hi Karlo,.
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Solutions
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- Solution 1: upgrade to the current version of the creative cloud desktop application
- Solution 2: Uninstall all CS5 applications and 11 elements
- Solution 3: Restart your computer and restart the desktop creative cloud application
- Solution 4: Delete the opm.db file, restart your computer and restart the desktop creative cloud application
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- Solution 6: Remove the OOBE and AAMUpdater folders.
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Thank you
I don't know if what follows includes what you listed.
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https://helpx.Adobe.com/creative-cloud/kb/download-error-apps-tab.html
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