Creative cloud closes as soon as it starts to download the program

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• Hey there, I have a problem, I paid for the creative cloud each month. 30 days ago, I downloaded the new update only in the trial version of photoshop and today the trial version has expired and I could not work with my old adobe program, although I pay f

  Hey there, I have a problem, I paid for the creative cloud each month. 30 days ago, I downloaded the new update only in the trial version of photoshop and today the trial version has expired and I could not work with my old adobe program, although I pay for it.

  Aileen,

  Please see suggestions here: FAQ: what should I do if I have a subscription, but my application acts as if I had a trial?

  Kind regards

  Guinot

• Hi, my trial period exceeded and buy the complete package of the cloud Barnard for one year, while trying to download the programs continued to show me that my period obsolete preuba.

  Hi, my trial period exceeded and buy the complete package of the cloud Barnard for one year, while trying to download the programs continued to show me that my period obsolete preuba.

  If you updated to Creative Cloud 2015 and some or all of your CC applications show 'trial start or buy now' in the desktop app creative cloud, or if you launch any product of CC 2015 and the pop up displays a test message window, please check this link for the resolution:

  https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

• Creative cloud crashes as soon as I start my Mac (El Capitan)

  Hello

  Since today, when I boot my Mac, creative cloud hangs... The same application does not start automatically, I always start it manually.

  But apparently, there was an update today and now it says creative cloud crashed, and I send an accident report.

  However, I can start the desktop creative cloud app after that and run my programs...

  What is going on?

  Please try to uninstall the creative Office Cloud app using the directions and the uninstaller available here: uninstall the Adobe Creative Cloud desktop application. You don't need to uninstall your other apps, just the desktop application. Once the creative cloud desktop application has been removed by using the uninstall program, please reinstall by following these instructions: use of the desktop Adobe Creative Cloud to manage your applications and services application.

  If still you have questions and need to communicate directly with our support staff, please visit the following link: Please contact Adobe customer service. For more information, please visit: FAQ: how to contact Adobe for support?

• each time a test download creative cloud it stops and says a problem caused blocking the program works properly, I did find and can't make it work!

  He continues to get to halfway through, that I'm tired of this. I've removed the CC and you can always not re install.

  Kindly share the OS version you are using, here are the steps you can try:

  Remove the remains of Adobe Application Manager & Creative Cloud app-

  • Using creative cloud | Uninstall the creative cloud desktop application
  • https://helpx.Adobe.com/Creative-Suite/KB/CS5-cleaner-tool-installation-problems.html

  Install the cloud creative app - https://helpx.adobe.com/creative-cloud/help/install-apps.html

• Adobe Creative Cloud closes immediately after trying to start

  MAC OS 10.10.3

  Mac Book pro

  Have you tried to Root account?

  Move the contents of the managers on the desktop entry file and try to run and check.

• Safari closes as soon as I start typing in the search bar

  I have installed IOS 9.2.1 and early on by typing in the search bar, the application closes and returns to the home screen.

  Yip.  Me too.  He began this morning on my iPhone 5s.  Upgrade to 9.2.1 last week.

  Doing a reset.

  (no edit) no change after reset.   Will try a restore.  ;-(

• Why the creative cloud close when I want to unstal it?

  Why the creative cloud close when I want to unstal it?

  Use please use the Adobe Creative Cloud cleaning tool to solve installation problems to uninstall.

  Concerning

  Stéphane

• I'm less than 2 weeks in my DW of the trial and I need to re - install the creative cloud Desktop App. It will start the download, then just disappears...

  I'm less than 2 weeks in my DW of the trial and I had to restore my computer (PC) due to a software conflict.  I went to re - install the creative cloud Desktop App and it will start downloading and then just disappears... I have no problem the first time around. I tried to restart my computer, turn off the firewall, etc. Did the same thing. Help, please. I would like to end my trial.

  Temporarily disable the firewall.

  Step 1:

  Open the c: drive and navigate to C:\Program Files (x 86)------\Adobe " common files".

  Open the Adobe folder and delete folders named Adobe Application Manager and OOBE.
  

  Step 2:

  Navigate to C:\Program Files (x 86) \Adobe.

  Open Adobe file and if present the file to remove Adobe Creative Cloud . [* important]

  Impossible to remove? Rename it to Adobe Creative Cloud centenarians.

  Step 3:

  Press Windows button (located between Ctrl and Alt buttons) with the key R together at once, you will get a command window.

  Type below command and press the enter"" key.

  AppData

  Then go to the Local > Adobe.

  Open the Adobe folder and delete folders named AAMUpdater and OOBE.

  Step 4:

  Make sure that Adobe Creative Cloud is not listed in the control panel > programs and features. list. If you use the Adobe Cleaner CC Uninstaller tool.

  If not in the list, then download and install the Adobe Creative Cloud application and check.

  https://ccmdls.adobe.com/AdobeProducts/KCCC/1/Win32/CreativeCloudSet-up.exe

• Creative Cloud Desktop App 1.9.1.474 Update resets the sync to default (windows) folder

  Hi all

  Second time this has happened with an update for Creative Cloud Desktop App (Windows).

  Update finished properly but note while file syncing is going crazy and is re-sync everything but the default location (usually user\username\ - Win 8.1).

  Last time that happened I've seemed to have some loss of files.

  I now leave everything resynchronize to the default location, and then restore to the previous location (where the files are still there - but is located on a different drive).

  Surprised to hear support (Swati) has not heard this before, but found it useful to put it out there to warn others and see if its just me!

  It was for some refreshing Creative Cloud Desktop 1.9.1.474 (and think it was with the previous version required).

  See you soon,.

  M

  Hi Mark,

  as you point out correctly with the recent update of the application of Creative Cloud Desktop (1.9.1.474) presents us unfortunately a bug that causes the creation of a new Creative Cloud Files folder and re-synchronization of all content. This will happen only the first time that the synchronization application runs after the update. This caused an understandable pain and confusion, for which we really apologize.

  Creative application Cloud Files contains a logic that supports the use of several Adobe ID. This allows to disconnect from an ID and in, but keeps the contents of your separate creative cloud. When you sign out and change identifiers, the app moves the previous creative Cloud Files folder and it's content and he adds with the already signed in ID (User@AdobeID). Then, it creates a main folder and begins to synchronize the content of the identification of new.

  The bug I mentioned earlier occurs, as the app believes an ID selector took place and as such, moves the current record of Creative Cloud Files and attempts to annex the already signed in ID. As no switch actually took place, it manifests as (unknown).  The application then creates a main folder to synchronize the data.

  What you end up with is essentially a creative Cloud Files folder with your new synchronized data and a creative Cloud Files (unknown) folder that contains duplicate data.

  This happens once, after the last update.

  The solution is to simply delete the (unknown) Creative Cloud Files folder.

  I recommend that ensure you that you have no pending change you can do offline and you check the contents of the folder new, main designer Cloud Files contains everything you expect of him.  If this is not the case, check the contents of the creative Cloud files (unknown).

  If there is still an incompatibility with your data, you can check on creative.adobe.com to confirm that your data is there.

  If you have any other problems or questions on this topic please email [email protected]

• I can´t download cloud creative, because a window that says error 204 appears, but I Don t know what file does not allow me to download the program or file is Miss

  I can´t download cloud creative, because a window that says error 204 appears, but I Don t know what file does not allow me to download the program or file is Miss

  Error 204 https://forums.adobe.com/thread/1492846

• I am a student in the United Kingdom, and my account Adobe said that my adobe creative cloud subscription has expired so I can't use the software. However when I access my account through "onthehub" he told me that the same subscription has not expired. P

  I am a student in the United Kingdom, and my account Adobe said that my adobe creative cloud subscription has expired so I can't use the software. However when I access my account through "onthehub" he told me that the same subscription has not expired. Help, please?

  Your subscription to cloud shows correctly on your account page?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  If you have more than one email, you will be sure that you use the right Adobe ID?

  .

  If Yes

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• Yo UN dia shelter creative cloud y oprimi en apps y me appeared "download error".

  Yo UN dia shelter creative cloud y oprimi en apps y me appeared "download error".

  I opened one day and I pressed cloud creative apps and appeared in me "download error".

  Hello

  Please see the help document: download error in the applications tab of Creative Cloud Desktop Application

  You can also view the threads below:

  Persistent Cloud error - error download - creative

  Re: Creative Cloud "Download error" message

  Please let us know if it helps.

  Kind regards

  Shelly

• If I buy any creative cloud annual plan, I will be able to download it and use it in different computers?

  If I buy any creative cloud annual plan, I will be able to download it and use it in different computers? Or the license is only for a computer?

  Cloud license allows 2 activations http://www.adobe.com/legal/licenses-terms.html

  -Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0

  -https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  -Windows or Mac has no importance... 2 on the same operating system or 1 on each

  -Two activations on one account CAN NOT be used at the same time (to be noted in the link above of the license)

  -An individual account is for one person and may not be shared with anyone else

• I had a subscription to creative cloud for photographers today by Paypal. I get the Paypal receipt but nothing of Adobe, not in the spam folder too.

  I had a subscription to creative cloud for photographers today by Paypal. I get the Paypal receipt but nothing of Adobe, not in the spam folder too. How can I handle this?

  Hello

  I see that you have an adobe id with the same email as with forums.

  I don't see any active subscription under this ID.

  I ask that you many want to contact adobe for the same support.

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.