Creative Cloud Desktop displays a download on Windows 10 error
Hello
Everytime I open Creative Cloud Desktop or restart my laptop it displays this error on download.
I tried to remove the OOBE folder opm.db, but it did not help. I downloaded creative cloud again and tried to reinstall, but that did not help either one.
Any ideas on how to solve this problem?
Thank you
Until you get any resolution of the forum, you can contact support for this https://helpx.adobe.com/contact.html
Concerning
Stéphane
Tags: Adobe
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Please try solution 2 implementation in Creative Cloud AAM Applications lists as "up-to-date" in the no facility not - http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html.
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Or
Please follow the steps mentioned below
WIN 7 and 8 (64-bit):
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WIN 7 and 8 (32-bit):
- OOBE and rename OOBE_old located in C:\Program Files\Common Files\Adobe
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Or
Rename the opm.db file.
- Close the application of Creative Cloud runs.
- Navigate to the OOBE folder.
Windows: [system drive]: \Users\ [user name] \AppData\Local\Adobe\OOBE
Mac OS: /users/folder/Library/Application Support / Adobe / OOBE - Rename the file opm.db in opm_old.db
- Launch of creative cloud
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Clouds WHITE http://forums.adobe.com/message/5484303 screen
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Mac:
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then reinstall.
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If your error is:
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first of all, rename folder OOBE OOBE.old.
to find the OOBE:
Win 64 bit OS: Program Files x86\Common Files\Adobe\OOBE
Win 32 bit OS: Program Files \Common Files\Adobe\OOBE
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If it fails or isn't the exact error you see, uninstall, clean (http://www.adobe.com/support/contact/cscleanertool.html) and reinstall.
If you use an installation dvd:
Copy the contents of the drive in a desktop folder and install from this directory.
If you are using a mac:
1. try to create a new user account in Mac with administrator privileges.
2. connect to the new user, navigate to Mac HD > Application > utilities > Adobe Installer folder, locate products such as Adobe Reader, Adobe Flash, Adobe Air and uninstall the
3. navigate to the user library > Application Support > Adobe and Adobe put in the trash.
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http://helpx.Adobe.com/Photoshop-elements/KB/troubleshoot-install-using-logs-elements.html
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You can also view guests. It may be necessary to empty the hosts file. He gets sometimes dotted with additional ip address break subsequent attempts to activation and they should all be deleted.
Click Start > run, then type: % systemroot % \system32\drivers\etc and then press ENTER.
Or just browse in the path and find the hosts file in the etc folder
C:\Windows\system32\drivers\etc
Right-click on the hosts file, and then select open. Select the application Notepad open the hosts file.
Save the hosts file: Choose file > save as, save the file as hosts.backup, and then click OK.
Look for the original hosts file for entries that reference activate.adobe.com (for example, 127.0.0.1 activate.adobe.com) and remove these entries.
Save and close to overwrite the file.
What a Hosts file looks like normally.
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If (win) cc: https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-application-failed.html
If your error is:
"Setup failed to initialize. File not found. ' or 'could not initialize installation. This could be due to missing files.
first of all, rename folder OOBE OOBE.old.
to find the OOBE:
Win 64 bit OS: Program Files x86\Common Files\Adobe\OOBE
Win 32 bit OS: Program Files \Common Files\Adobe\OOBE
Mac os: HD > library > application support of > adobe > caps
Mac os: USER > library > application support of > adobe > OOB
If it fails or isn't the exact error you see, uninstall, clean (http://www.adobe.com/support/contact/cscleanertool.html) and reinstall.
If you use an installation dvd:
Copy the contents of the drive in a desktop folder and install from this directory.
If you are using a mac:
1. try to create a new user account in Mac with administrator privileges.
2. connect to the new user, navigate to Mac HD > Application > utilities > Adobe Installer folder, locate products such as Adobe Reader, Adobe Flash, Adobe Air and uninstall the
3. navigate to the user library > Application Support > Adobe and Adobe put in the trash.
4. navigate to Mac HD > library > Application Support > Adobe and Adobe put in the trash.
5 restart the installation.
If everything is applicable above fails, check your Setup logs:
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Please refer to the threads below where the issue has been addressed:
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Hello
I am facing the following question while
Use Adobe Enterprise version > installed my office to the company.
Download error in section Apps Menu of creative machine Cloud Desktop App from Dell with Windows 7?
RGS
Am J Singh
This can also be useful:
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Adobe Creative Cloud desktop screen display problem
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Check the version of the worm had to file (Adobe Desktop Service.exe) is 3.3.0.151
Through the Release Notes connect you and found a cause what the problem
When you look at the note accompanying this week
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Version 2.3.0.151 released on 24/09/2015
- This update brings considerable improvements in the installation experience:
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Creative Cloud app displayed no file Menu or apps in Windows 10
At the launch of creative cloud it opens in white with just the heading creative cloud in white text on a black background. Do not display applications.
My computer Windows 10 meets all of the minimum requirements for creative Cloud applications and I have reinstalled several times creative cloud with the same result. All the FAQ seems to relate to the Pre-windows 10 and/or have windows settings which I am not comfortable with piracy. He can't possibly be hard otherwise no use CC apps.
Mike
Hi Michaelo48242350,
I ask you to share you the screenshot of the desktop Adobe Creative Cloud application, see:FAQ: how to capture and after a video screen or blow?
Meanwhile, try the steps in the following link: black screen to login. Adobe Creative Cloud desktop App
Waiting for your response.
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