Creative cloud does not connect to internet

I know it has been worn already, but I didn't know he replied. I recently bought the creative cloud for teams. Downloading to all the world and we have worked on. Somehow, we all passed to the trial version, and if I try to activate, I get a warning that I am not connected to the internet. I am connected to the internet. If I go through the area of connection creative cloud, he says that I don't have an internet connection also. I work in a large company with a fairly strict IT Department. They tried to understand what needs to be opened. They opened to all Adobe servers. They opened some who not yet said Adobe. Call to Adobe didn't we received anywhere. No help at all. I spend half my time trying to spell things slowly so the guy on the other end can understand me. When things do not work, I need to speak with someone who speaks the same language as me. Super frustrated. A guy has said, "your IT Department. just needs to open everything." Really? Yes, they do. Just open everything. I was not able to get someone to give me a specific list of servers to open or what it can do. I found a few servers here and open, it is clearly something to be missed.

I'm on a PC running Windows 7. Creative member of the cloud team and we have all of the same question. Our IT department manages the security/firewall, not the individual user.

I finally had someone from Adobe to help me. He sent the info below I then sent to IT. It all works now.

Please check with you Admin network if the Port 80 and 443 are open. In addition, you must have access to https://activate.adobe.com and https://lm.licenses.adobe.com. These solve currently in 192.150.16.69 and 192.150.16.211 respectively.

Also, use following host/port combinations when you connect the application to access Adobe Creative Cloud Desktop with an Adobe ID to download, install and activate the creative cloud composition.

ccmdls.Adobe.com:443 (2.20.221.235)

IMS - na1.adobelogin.com:443 (192.150.3.161)

na1r.Services.Adobe.com:443 (192.150.3.51)

prod-rel-ffc - ccm.oobesaas.adobe.com:443 (23.21.80.11)

  1. LM.licenses.adobe.com:443 (192.150.16.211)
  2. ccmdl.Adobe.com:80 (80.239.221.9)
  3. swupmf.Adobe.com:80 (2.20.211.235)
  4. swupdl.Adobe.com:80 (80.239.221.58)

In addition, confirm with your network administrator if the network has as a watch guard installed internet security software. If for Adobe apps should be added to the list of exceptions.

Tags: Adobe

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    This is an open forum, not Adobe support... Click below to contact Adobe staff for help

    While the forums are open 24/7 you can't contact Adobe support at any time

    Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

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