Why creative cloud does not recognize the software I pay for photography [photoshop and Lightroom] plan.  They are installed and running as trial versions.

Similar Questions

• Creative cloud does not recognize the programs on the computer

  Through my University, I had the opportunity to download all the adobe software, but not the latest versions. I downloaded the app desktop cloud creative in order to update my software. However, when I open the applications tab, I said I did not all installed software and trial versions are provided.

  How can I make sure creative cloud recognizes the software on my computer or how can I update the software without using creative cloud?

  Thanks in advance!

  Frédérique

  uninstall all cc including the application of the cc.

  clean through the use of the Adobe Creative Cloud cleaning tool to solve installation problems

  Restart your computer

  Reinstall the cc desktop application, https://creative.adobe.com/products/creative-cloud

  Use the desktop application to install your programs of cc.

• Creative cloud does not recognize my password.

  Creative cloud does not recognize my password, but I can sign in to the Adobe Web site.

  Estampfli you are prompted to enter your administrator password?  This is part of the installation process.  You can find additional details at https://helpx.adobe.com/creative-cloud/help/install-apps.html.

• Creative cloud does not show the apps I have installed

  Creative cloud does not show the apps that I've installed, instead shows PSCS6 and install, I already have LR5 and bridge and used PSCC2014

  If you are using windows OS, click the gear icon and exit Creative Cloud App

  Then right-click on the creative cloud desktop shortcut and choose Properties.

  Then click on the Compatibility tab

  In compatibility mode ' ' make sure that ' run this program in compatibility mode for "check-box is disabled."

  If it is checked, uncheck it and click on apply, Ok. Then launch Creative Cloud application and try.

• When I want to download the trial version of the CC, creative cloud does not find the file. Always seek

  When I want to download the trial version of the CC, creative cloud does not find the file. Looking, what should I do?

  Hi clemdef,

  Change your browser and try again. Please see the Ko: http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html for download issues.

  You can even try the direct download: http://prodesigntools.com/adobe-cc-direct-download-links.html .

  Please follow the very important instructions before downloading.

  Kind regards

  Romit Sinha

• After you have installed Windows 10, I can no longer create a PDF of my program Pagemaker 7.0.1. Purchased Acrobat DC, but not joy. Apparently, Acrobat PDF maker does not recognize the .pmd extension. I get errors and various suggestions, but nothing work

  After you have installed Windows 10, I can no longer create a PDF of my program Pagemaker 7.0.1. Purchased Acrobat DC, but still no joy. Apparently, Acrobat PDF maker does not recognize the .pmd extension. I get errors and various suggestions, but nothing works. WHAT?

  Print to Adobe PDF? Why the * & ^ * & ^ V_ $ didn't pay a lot more money to Adobe for an Adobe program that does not work with another Adobe program? Oh, right--they want to move me up (buy) the new Adobe graphics programs. I'll keep sweating this point and will no doubt wind up forking over a thousand$ $$ or so for 'new' stuff I don't need.

• Photosmart HP 6520 does not recognize the envelopes in Word for Mac

  I've been printing envelopes #10 my Mac from word on my old HP 309n-c with no problems.  I now have the HP 6520 and it does not recognize the envelope size.  I was in and made sure the print properties were positioned and I still get the error message that I have not match the paper size.  Any suggestions?

  Hello

  Choose file > Page Setup. Choose Page attributes from the settings menu, and then choose any printer from the Format pop-up menu for. Choose any printer ensures that your document can print on any printer that supports the paper size that select you.

  1. • If the Page Setup is not available, choose file > print. If the print dialog contains only two pop-up menus and some buttons on the bottom, click the triangle beside the printer pop-up menu.

  2. Choose Manage sizes custom from the paper size pop-up menu.

  3. Click the Add (+) button.

  4. Double-click the name of the paper size, and then type a new name.

  5. Enter values in the fields the paper size and margins of the printer and then click OK.

     Note: Make sure that the envelope is placed in the center of the printer with the flap upward

• Creative cloud does not recognize my payment!

  Hello!

  After testing lightroom for 30 days, I'm subscribed to Lightroom and Photoshop two days ago and in my adobe my payment account is confirmed.

  However my creative cloud repeat me: "for lightroom trial period has expired" and when I run lightroom: 'develop module's diesabled, please renew membership

  Reinstall lightroom / creative cloud does not help! Do not remove the contents of the SLcache folder. What should I do?

  See my response #1 in I'm trying to reboot my creative cloud membership but the payment did not pass, which can do?

• Creative cloud does not recognize my license more, so no access to Photoshop

  Hi all

  I have a pass 'team' creative cloud since the beginning of 2015.

  I used to use it every day, but there is 1 month beginning of photoshop does not recognize my license, so I used the trial version but it is now closed.

  Starting today, when I try to open Photoshop I see a "validation of software license" diplayed message pop up for 10-15 seconds, then disappears and come back for a few seconds and disappears again etc...

  I tried 3 times to communicate with the help of adobe, but they are not able to help me.

  Any who, already has the same problem? A clue to solve?

  Thanks for your help

  Jessica

  Hi Jessica,.

  Please check the help below document:

  Applications creative Cloud back in test mode after an update until 2015 for CC

  
  

  Kind regards

  Sheena

• Why my computer does not recognize the CD when inserted?

  I am trying to install a software on CD, but the computer does not recognize it.  I tried even my audio CD but they is also not recognize it.

  Hello

  Follow these steps to remove corruption and missing/damaged file system repair or replacement.

  Start - type in the search box - find command top - RIGHT CLICK – RUN AS ADMIN

  sfc/scannow

  How to fix the system files of Windows 7 with the System File Checker
  http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

  Then run checkdisk (chkdsk).

  How to run check disk in Windows 7
  http://www.SevenForums.com/tutorials/433-disk-check.html

  ==========================================================

  After the foregoing:

  References to Vista also apply to Windows 7.

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The DVD player does not work after installing Windows 7
  http://support.Microsoft.com/kb/975270/

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error during Windows Vista
  Setup after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and the
  correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry settings for your
  CD/DVD drive someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays
  all devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

• Abobe creative cloud does not display the app menu on Windows 10

  Hello, I use windows 10 and my creative cloud abobe does not display the app menu. Can you help me?

  WHITE cloud screen http://forums.adobe.com/message/5484303 can help

  - and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html

  - and step by step http://forums.adobe.com/thread/1440508?tstart=0

• Creative cloud does not start, the PIN on my mac just wheel turn, turn, turn

  I have a MacBook Pro with 370 GB available (500gig) HD, 4 GB of ram and processor clocked at 2.7 ghz.

  I installed Adobe Ai (cloud creative) and the installation seemed to have worked very well.  However, in the

  window of creative cloud (by clicking on the icon on the top bar), there is little blue bars that go in circles

  and never seem to stop.  Sometimes the window never appears but if I type the command + tab and I see it as

  an option and select, the reel just mac turns, turns and turns.

  Anyone encountered this before?

  Mine was actually the fact that I never really finished installing.  I think you should go through the installation from the window of creative cloud located on the top of your screen (you will see the icon creative cloud of AI).  You should see a bunch of products with 'Try' or 'Install' and you will find AI and click on install.  It takes a while, but it will install.

• Computer does not recognize the discs when inserted in my D: and E: drives.

  Original title: DISK DRIVES D AND E . Do NOT WORK

  When I insert a blank disc in my drives .He is not found by my computer.could would it be a disc that I need to update? or is their another way I can get it going again until a few weeks ago running good, I ultimate.32 bit .is their a scan from windows vista I can do to find what reader needs to update it please help.

  Hello

  It is not unusual for the same problem have an impact on both drives, in fact, is planned.

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
  devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

• Payment of creative cloud does not recognize my address

  Expiration of my creative cloud subscription and when trying to renew it, "confirm payment address" pop up box says that my address is not valid. The error is: "billing address information is not valid." Please correct your address and try again. " It clearly isn't because I know my own address. I moved home I started the account (this is why I think that the account has expired rather than automatically renew as he did last year).

  I don't find a way to contact Adobe to get to this sorting. I have try all options continues to send me here. I left 1 day on my grace period until I can no longer use the software. Can someone from Adobe contact me on the number you have on my account.

  It's very frustrating.

  Jame, please contact customer service

  You can also try: http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

• Creative cloud does not recognize deleted CS6 apps

  I had CS6 and CC on my machine and received updates via creative Cloud. Now that I have deleted my old applications CS6, CC still trying to install the old updates apps does not exist; gives me notifications and shows the applications deleted in my list of pending applications.

  I deleted all of the CS6 files from the folder "Applications" in the finder and restarted my computer. What can I do about CC to stop looking for these missing apps, when checking for updates?

  Thank you!

  Hi Xarbrough,

  Access the Applications/Utilities/Adobe Installers and seek the CS6 uninstaller. CS6 uninstall it from there. Restart your computer and try to update your software CC.

  Kind regards

  Romit Sinha