Creative cloud doesn't detect server once identification is successful

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• Desktop Adobe creative cloud does not detect my internet connection?

  Desktop Adobe creative cloud does not detect my internet connection?

  I connected with the people from adobe by "contact an agent.

  very useful, they remote managed my office to fix the problem.

  apparently something to do with permissions not enabled for adobe, don't know how and why it is going well, or why it was much earlier and suddenly stoppped.

  They insisted it's to do with a wifi connection, but this is not possible because I have my laptop next to my office right and which worked very well.

  It took about four hours to fix, so be patient!

• Creative cloud does not detect installed applications

  I noticed after installing OSX Maveriks creative cloud does not detect any application installed, it keep the button "install". Should I reinstall all of them? Is this normal?

  

  Hi DG. David Escalante,.

  Please reinstall the creative cloud desktop application and as soon as you install it again, launch any CC application installed and update tab helps. After that you can launch CC Office about it will make you the correct status of applications installed on your machine.

  Kind regards

  Ashish

• Connection problem in a creative cloud for updates - unknown Server error

  Problem connecting creative cloud for updates - unknown Server error works very well with my laptop, but this error pops up whenever I try to update cloud adbobe on my main PC programs?

  Please try to perform the steps described in the following base article review.

  http://helpx.Adobe.com/creative-cloud/KB/unknown-Server-Error-launching-cc.html

• Creative cloud does not detect any installed application

  I installed Photoshop and Illustrator, but creative cloud detects these app.

  How to troubleshoot it. I installed in the D drive on my laptop. My other PC, I also installed on drive D, but it has detected these applications.

  Hi Tanissornt80782254,

  Please see the document below for assistance:

  https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

  Hope this helps!

• Creative cloud is facing unexpected server errors...

  Anyone else get this message when you access files on the Web site?

  This section of the creative cloud knows unexpected server errors.

  We work quickly to solve the problem and we are sorry for the delay. Please check back or visit our status site for updates. Also, help is available in the forums of creative cloud.

  Thanks for your patience!

  It's my first day of commutation of Dropbox for file management, so he figures he world be a question or another... anyone know how long this is going to be a problem for?

  Hi Mark,

  Has happened since yesterday afternoon despite the site status saying all is well. If you're used to Dropbox, I'm afraid you'll find creative Cloud file sharing quite poor right now. He has a lot of potential but just too hit and Miss for use as a tool of good business. For example, currently trying to cross some urgent web assets to developers and that they are unable to access the link that I sent! I hope it is resolved quickly.

  Mark

• Creative cloud doesn't 'know' I have a complete susbscription

  Hello

  I have a your worms creative cloud, however, though even I signed in the menu bar at the top always asks me to 'upgrade' and the Apps section invites me to 'try' the applications instead of downloading. I've tried everything I can think of to coax the site to behave, but he stubbornly refuses to do. Any difficulty? Just to be clear, I'm definitely signed in the account drop-down top right of the screen to know it of me and contains my e-mail address. If I click on the my account button need me for my account to which payment of the subscription is saved.

  For the same reasons, I think, I don't see any way to take advantage of my basic sites 5 web as a catalyst for the company doesn't seem to know that I have a subscription to creative cloud. Any help to solve this problem would be great.

  see you soon

  John

  Identified the cause of the problem. It will be resolved.

  If you check "Remember me" when logging in and close the browser without a signature, the next time you launch the browser you can see the update link at the top of the page and the links to Try (instead of download links) for desktop applications.

  The workaround for now is to sign out and sign back in.

• "App Office creative Cloud ' doesn't work anymore during installation

  I ask you to help solve a problem downloading and installation of Adobe Lightroom (trial version).

  I downloaded the .exe file and start the installation of «Creative Cloud desktop app» Later in the application office creative cloud window it is displays the progress of the installation process.

  All of a sudden he missed my laptop power; the next power, it was impossible to continue installation of Lightroom from desktop app that opens creative cloud is no longer. Also on the site, by filling in again from the General questions about the software, I can no longer continue the installation. In the control panel Windows indicates the 'Adobe Creative cloud', even if this does not work; and you can not even groped unistall to make a new download and a new facility.

  Can someone help me?

  Thank you very much

  Hi Luca,

  Please follow the steps below:

  (1) uninstall Creative Cloud Desktop Manager:

  Using creative cloud | Uninstall the creative cloud desktop application

  (2) delete following folders: ( If you do not see any folder skip this step )

  C:\Program Files (x 86) \Common Files\Adobe\OOBE

  C:\Program Files (x 86) \Common Files\Adobe\Adobe Application Manager

  C:\Program Files (x 86) \Adobe\Creative Cloud files

  C:\Users\\AppData\Local\Adobe\ MAA UPDATER and OOBE ( App data & Program Data is hidden folder please see, Show files and folders hidden in Windows 7, 8.x, 10, or Vista)

  \Adobe\ DONNÉES C:\Program rename SL-STORE like SL-STORE_OLD

  3 - Click on the link below and download Creative Cloud Installer file and use them to install the creative Cloud Desktop application.

  Download Adobe Creative cloud apps | Free trial of Adobe CC

  Let us know if that helps.

  Kind regards

  Bani

• Since this morning, creative cloud doesn't work more (the icon appears in grayscale in the menu bar).

  Pluggable creative cloud for more than a year this morning, to restart my mac, creative cloud refused to run on the mac of the company. I have just a gray icon on the menu bar, but the Panel is empty.

  I'm on a system 10.7 (Lion).

  I rebooted several times, but nothing helped.

  Home (a mac en 10.9) it works. Is this related to the system?

  I noticed that there was since today an upgrade of the software.

  Kind regards

  Thierry Lagadec

  Uninstaller CC: https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html

• Creative cloud Installer is just hung forever

  Hello team Adobe CC,

  

  Installation of Adobe creative cloud on my Windows server 2012 as well as Windows 7 hangs just as seen above. Don't know how to shoot hard. I need to install Flash builder 4.7. I checked my connection and internet firewall settings and they are fine.

  Please, help me find a solution.

  Thank you

  Manoj M

  Please try to uninstall the creative Office Cloud app using the directions and the uninstaller available here: uninstall the Adobe Creative Cloud desktop application. Once the creative cloud desktop application has been removed by using the uninstall program, please reinstall by following these instructions: use of the desktop Adobe Creative Cloud to manage your applications and services application

• Cannot install Creative Cloud Desktop

  I restored my computer to a previous point, when I installed something, (I think it was something like Visual C++) but when I tried to install Desktop CC, I got this message "Adobe Creative Cloud is necessary to solve this problem. However, it is missing or corrupted"I tried a lot of things, but no matter what I do, I can't reinstall it. What should I do?

  Hi Brodend77761606,

  As you mentioned that you cannot uninstall Adobe Creative Cloud desktop application, I recommend you use the uninstaller available in what follows to remove it:uninstall the Adobe Creative Cloud desktop application.

  Once uninstalled follow "Solution 2" given in what follows a link and then reinstall Adobe Creative Cloud:error "Unable to install" received when installing Adobe Creative Cloud desktop App.

  Let us know if that helps.

• Office of creative cloud never never never works. He always says "you have been disconnected. And now I can't even open apps that I pay!

  The desktop app not creative cloud doesn't work.

  I uninstalled it and re-installed 2 times already. Another solution?

  Thank you

  Creative cloud sign me or asking to connect you several times

• Creative cloud does not and will not uninstall!

  Hello everyone,

  I downloaded creative cloud a week ago because I wanted to test Illustrator and some other app before paying for a subscription.

  It worked fine for a few hours and then it stopped.

  Now when I click on the CC icon the cursor wheel turns for a few seconds and then nothing happens.

  I tried everything that was suggested to the page:

  https://helpx.Adobe.com/creative-cloud/KB/creative-cloud-app-doesn ' t - open.html

  with no result

  I tried what had been proposed to another user in the forum who has had the same problem and had resolved

  with no result

  I tried to uninstall CC (to do a fresh install), but apparently, windows can't touch this shit.

  I tried to use the uninstaller CC downloaded from

  https://helpx.Adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html

  but with little success: he told me the uninstall was completed with errors, but when I checked CC was still there.

  I tried to uninstall Illustrator and InDesign, thinking that their presence may prevent CC to uninstall correctly.

  I managed to uninstall InDesign, but apparently, windows cannot do anything to remove Illustrator.

  Now on my PC, I have Illustrator (which works but will help in itself) and CC which is not and I cannot get rid of one of them.

  I don't know why but I never had these problems with free or inexpensive software.

  My question is: are there at - there a way to fix the creative cloud?

  If this is not the case, how can I get rid of him? It does not take too much space, it is true, but I don't want to be reminded of time I lost trying to make it work.

  Thank you.

  Pat

  PS My PC runs under a windows pro 10.

  start the uninstall, uninstall the Adobe Creative Cloud desktop application

  clean through the use of the Adobe Creative Cloud cleaning tool to solve installation problems

  Restart your computer.

  Restart the cc desktop application installation, https://creative.adobe.com/products/creative-cloud

• Activate Acrobat XI creative cloud

  Hello

  I recently came across some issues related to Acrobat and I realized that I need to upgrade to Acrobat XI. I downloaded the Adobe Web site Installer and installed without license (trial). I currently have a full subscription to CC and I CC Office running. CC Office will automatically active Acrobat XI with my subscription automatically? Thank you.

  If you have purchased a subscription, no need to manually save.

  For confirmation purpose Déconnexion of Adobe Creative Cloud app and sign in once.

  https://helpx.Adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  Then start Acrobat app and can open a pdf file, then check under the Help menu.

• Just downloaded and cannot even get creative cloud to open.

  I really want to try Illustrator, but it seems that the only way I can get it is to load the creative cloud.  Charge it to my computer, but it does not open!  He repeated to me that adobe Creative Cloud has stopped working.  So I can not even at the point of download software.  I spent a whole day working on it!  My firewall is disabled.

  Please try to uninstall the creative Office Cloud app using the directions and the uninstaller available here: uninstall the Adobe Creative Cloud desktop application.

  Once the creative cloud desktop application has been removed by using the uninstall program, please reinstall by following these instructions: use of the desktop Adobe Creative Cloud to manage your applications and services application.

  Then, you can use the creative cloud desktop application to install Illustrator.