Creative cloud file sharing Fail

I'm sharing two great videos with customers. An AVI 640 MB and a 4 GB AVI.

I shows that I put my 20 GB available if the ability should be fine.

After that a few unsuccessful attempts using the web service to download, I discovered that there is a limit of 1 GB (but wasn't even 640 MB file).

I went to the service desk (where the file size limit is 5 GB) and transferred successfully the 640 MB file. The 4 GB file has not yet download - nor have I received any notification that the upload didn't - after 3 hours of the bar indicating the progress of progression.

I have re-edited the video for my client--down to a file size of 1 GB - with just the basic stuff, so I could drive a flash drive on his place to deliver the full version by hand.

Once the download has failed again, but this time I was able to access an error message simply stating that there is a server error.

I am very disappointed. Despite the many within the system (I'm sure) and spent the better part of 24 hours trying to provide to a customer, CC file synchronization failed me.

Now, before you go all Ninja in anger against Adobe, is there anything that I did wrong? I really want to think the best of this new Service CC.

Can anyone shed some light on how I can share files in CC?

Thank you.

Hi imaccready,

Legal issues currently prevent us from sharing certain types of files.  We hope to have somewhat in the future for users to share their own MP4 content.

For future reference, here is the current list of non shareable file types - in addition to executable programs:

video/mp4
application/mp4
Audio/mp4
audio/mpeg
audio/x-mp3
audio/x-mpeg
audio/x-mpeg3
audio/mp3
Audio/mpeg3
application / vnd.ms - fontobject
application/x-police-FTT
application/x-font-type1
fonts/opentype

Kind regards

Romit Sinha

Tags: Adobe

Similar Questions

  • Need to cancel 'creative cloud file sharing' of my original plan. Had never found a use for it

    Need to cancel 'creative cloud file sharing' of my original plan. Had never found a use for it.

    I couldn't change my plan. Any help?

    Hi Alk,

    Changes have been made to your account.

    I hope that this solves all your queries and concerns.

    Thank you for being our customer!

    Wish you merry Christmas and a great year ahead!

    Kind regards

    Syed Rizvi

  • Creative cloud file size limit

    I lost several hours I woke to find that the file video I had exported to my creative cloud at night was not downloaded because it is "too big".

    I really can't understand why a business offering services to the creative community with a paid for called creative cloud service will allow customers to download large files. As if the sharing of large files is something unusual for people working in the industry!

    Very disappointed by this, and he will certainly wonder if it's worth my money. Fortunately, google docs has no such stupid limitations, so I can use their free storage space for it.

    With CC for the desktop application, you can upload files up to 5 GB. If you try to download anything more, you can see some unexpected errors.

    With creative cloud site, you can upload files up to 1 GB. If you try to download anything more, you can see a few Chess Download unexpected

    It is documented in a creative Office FAQ cloud

    Please refer to:

    Creative cloud file sharing Fail

    Concerning

    Baudier

  • File picture looks weird after registration in creative cloud files

    Hello

    I worked on a project of AE to my home PC (Win) save on Creative Cloud Files, but at the opening of the project to my work PC (MAC) images in my project looks weird. No doubt some noob in the event of failure in a frame or two...?Skærmbillede 2016-03-31 06.44.02.png

    A project file AE does not contain assets that you have placed in the project. It simply records the links on assets. If you plan to work on a project on another computer, you must either have your files in a shared location (creative brief, Cloud, Dropbox, etc.) or use the command collect files to put everything with you.

    In this case, there is a jpg file that is missing. What you see is the space reserved for the missing images.

  • My creative cloud app download fails

    my cloud of creativ adobe say part of the apps downlowd fail contact suport

    Please read https://forums.adobe.com/thread/1499014

    -try some steps such as changing browsers and disable your firewall

    -also clear the cache of your browser if you start with a fresh browser

    -check the file hosts for blocked entries https://forums.adobe.com/thread/1912777

    http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip.

    https://helpx.Adobe.com/creative-cloud/KB/creative-cloud-desktop-application-failed.html

    http://helpx.Adobe.com/creative-cloud/KB/failed-install-creative-cloud-desktop.html

  • Installation of creative cloud on Mac fails every time. Fine downloads, install resignations after 3/4 full.

    Installation of creative cloud on Mac fails every time. Fine downloads, install resignations after 3/4 full.

    Downloaded cloud creative I got a reminder to downloads, fine, click on install, gets near the end of the installation and then the box disappears and nothing happens. I have a message in the corner of my Mac asking me to re-download creative cloud. No matter how many times I download and try to install it, it never works.

    Screen Shot 2015-05-08 at 09.44.36.pngScreen Shot 2015-05-08 at 09.50.24.png

    Screen Shot 2015-05-08 at 09.50.57.pngScreen Shot 2015-05-08 at 09.51.19.png

    Please follow the steps in the link below: L

    Of nowhere, cloud Creative works not

    For that matter, the very very important steps he trash Adobe Creative Cloud and Adobe Application Manager of public services.

    File damaged Adobe Application Manager or Adobe Creative Cloud will conflict installation, make sure those trashy and run the cleanup tool and remove Adobe Application Manager, and then try to install the creative cloud, it should work.

  • Why have I not two record creative Cloud suddenly with different data in each folder (a folder called Creative Cloud Files (unknown))

    This morning, I've connected and started working as usual. When I went to save on I noticed a new folder in the Bridge, called "Creative Cloud Files (unknown) without data in it. Weird, but what ever. So I recorded my file and dinked around a structure of files and cleaned a little. I have noticed that my sharing icon disappeared from records and questioned on this subject, but kept the job because I'm on a deadline.

    So now it is wobbly data to the new file folder that does not match the original file of CC. I don't know where are my latest files and some files are all simple missing. I'm increased and confused about what is happening. Can someone shed some light on this?

    With the recent update of the application of Creative Cloud Desktop (1.9.1.474), we have unfortunately introduced a bug that causes the creation of a new Creative Cloud Files folder and re-synchronization of all content. This will happen only the first time that the synchronization application runs after the update. This caused an understandable pain and confusion, for which we really apologize.

    Creative application Cloud Files contains a logic that supports the use of several Adobe ID. This allows to disconnect from an ID and in, but keeps the contents of your separate creative cloud. When you sign out and change identifiers, the app moves the previous creative Cloud Files folder and it's content and he adds with the already signed in ID (User@AdobeID). Then, it creates a main folder and begins to synchronize the content of the identification of new.

    The bug I mentioned earlier occurs, as the app believes an ID selector took place and as such, moves the current record of Creative Cloud Files and attempts to annex the already signed in ID. As no switch actually took place, it manifests as (unknown).  The application then creates a main folder to synchronize the data.

    What you end up with is essentially a creative Cloud Files folder with your new synchronized data and a creative Cloud Files (unknown) folder that contains duplicate data.

    This happens once, after the last update.

    The solution is to simply delete the (unknown) Creative Cloud Files folder.

    I recommend that ensure you that you have no pending change you can do offline and you check the contents of the folder new, main designer Cloud Files contains everything you expect of him.  If this is not the case, check the contents of the creative Cloud files (unknown).

    If there is still an incompatibility with your data, you can check on creative.adobe.com to confirm that your data is there.

    If you have any other problems or questions on this topic please email [email protected]

  • Creative Cloud Files vs. Document Cloud Files - what is the difference between them?

    Hi guys, good afternoon everyone.

    Here I was wondering what is the difference between creative Document Cloud Files and Cloud Files?

    I'm new here and couldn't find an answer.

    Screen Shot 2016-09-13 at 6.15.03 pm.png

    If someone could help me, that would be very appreciated

    Kind regards

    Matheus Majer

    Creative Cloud files are stored in your CC account synchronized.

    Document Cloud files are the only pdfs stored with the sync Acrobat DC system.

    The two are separate storage options. However, the DC option synchronizes perfectly with all your versions of Acrobat (mobile, desktop, etc.)

  • Exe creative cloud file will not download to Windows 10 PC

    Exe creative cloud file will not download to Windows 10 PC

    Please check if this works for you:

    Cannot install Creative Cloud Desktop

    Windows 10 breaks CC apps - MSVCR100. DLL not found

    Concerning

    Stéphane

  • Creative Cloud Files folder (archived) (1) to throw?

    LUN in user folder, I have the 'Creative Cloud Files' folder and the folder 'Creative Cloud Files (archived) (1).

    Can the folder "Creative Cloud Files (archived) (1)" be thrown?

    Mac OS X 10.10

    Carl

    This message was edited by: Carl André Fontaine

    I threw the folder 'Creative Cloud Files (archived) (1).

    All this is well suite of the nominal Symposium.

  • How could I install Creative Cloud Files in my D?

    Hello!

    I have a 120 GB SSD in C: and how I could install Creative Cloud Files in my D?

    Change for Applications installation location

    With the application of CC open, select the gear icon in the upper right, and then choose Preferences.  In the preferences of the screen select creative cloud and then look for the drop-down list installation location

  • Creative cloud membership renewal failed

    Creative cloud membership renewal failed.


    in the beginning, my card no money.

    now I add money to my card and how make for the renewal of the success.

    Hello

    Please contact support

    Contact the customer service

    * Be sure to stay connected with your Adobe ID before accessing the link above *.

  • Creative cloud file

    How to install the creative cloud folder in the D: drive?

    My c: drive is to small to put the creative cloud in it.

    You can change the 'Creative Cloud Files' folder location for D drive

    Click on the gear icon in the upper right and select Preferences.

    Choose Creative cloud > files.

    Try changing the location of the folder.

  • Creative Cloud Files, do not link to folder Mac

    I use a retina 5 k Mac

    When I click on the creative cloud > resources > files

    I get an engine... Even after being "on" all night!

    I can access my goods online via Safari... by logging into my account.

    I'd like to be able, once more download directly from Lightroom > Creative Cloud Files...

    Voila_Capture 2015-11-15_02-20-23_PM.png

    OK problem solved.

    Was able to remove the app creative cloud...

    Found this link

    Instructions worked on the link below... The Unistaller that I had on my Mac, work, the next item did not...

    Using creative cloud | Uninstall the creative cloud desktop application

  • I would like to delete my photoshop CC Creative Cloud Files installation

    Hello

    I would like to delete my photoshop CC Creative Cloud Files installation

    Is this possible and how

    Thanks in advance

    Hi Jean-Pierre BRUNEAU,

    Suggest you to refer to this link:

    https://helpx.Adobe.com/creative-cloud/help/uninstall-remove-app.html

Maybe you are looking for