Creative cloud of nao appears AE na minha

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• Tried to install adobe apps after renewal of the license but the creative cloud does not appear

  Tried to install adobe apps after renewal of the license but the creative cloud does not appear, the creative cloud set up has been successful, but when I tried to open it it was all white... no application at all

  Hi Karlo,.

  Please see Troubleshooting FAQ: what should I do if I get a blank white screen, spinning wheel, or my CC application does not open?

  Hope that helps!

  Kind regards

  Sheena

• I am facing a problem while pay buy creative cloud this message appeared (there was a problem processing your order, please contact our Service team customer care for assistance)

  I am facing a problem while pay buy creative cloud this message appeared (there was a problem processing your order, please contact our Service team customer care for assistance), whatever?

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help
  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific time) <===> NOTE DAYS AND TIME
  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)
  http://helpx.Adobe.com/x-productkb/global/service-CCM.html
  -or by phone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

• I don't have a default on installation of creative cloud, but it appears not all options / navigation

  I don't have a default on installation of creative cloud but it appears not all options, and I can't access my programs. Is this a problem of blocking information? I can send a screenshot to illustrate.

  Hello

  Please refer to the threads below where this issue has been addressed:

  Creative cloud is empty window why?

  Cloud Desktop App is empty?

  New application Cloud Creative unusable: it is empty!

  Re: Empty opening creative cloud app

  Kind regards

  Sheena

• The EU had baixado e o wont Adobe Creative Cloud, very nao sei o than houve, ele nao appears but com os App 'download error. Press Retry to try again, or contact customer support.

  Help me please!

  If you see a download error in the applications tab, please see:

  Using creative cloud | Download error in the applications tab of Creative Cloud Desktop Application

• I'm having problems after installing creative cloud installs nothing appears in the window [was: raildo]

  Estou com problemas apos an instalacao creative cloud instala but nao appears nada na Alana

  Please see the suggestions in this link:

  Does not open App | Wheels of progress turn continuously

• After the update of creative cloud do not appear Manager applications

  After the update of Manager creative cloud apps don't appear, may not see or install or uninstall

  First, close your office cc application.

  then, rename the opm.db file by:

  Navigate to the OOBE folder.

  Windows: [system drive]: \Users\ [user name] \AppData\Local\Adobe\OOBE

  Mac OS: /users/folder/Library/Application Support / Adobe / OOBE

  and rename the file opm.db in opm_old.db, for example

  Finally, launch your cc desktop application.

  If this does not work: https://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html

• Baixei o creative cloud e nao estou access instalar os programas as ele me excellence by testar 30 dias, chega em 42% e da falha na instalacao, can me help com esse problema?

  NAO sei o esta explain, quando chega em 42% da falha no download

  Please visit: Re: creative cloud apps all stuck at 42% during installation.

  I hope this helps.

  Concerning

  Megha Rawat

• Creative cloud does not appear purchuased apps on the new laptop computer

  Hello, recently I changed the laptop, and after installing the creative cloud Office, I discovered that any purchased apps are listed in it after I have connected with Adobe ID I have a confirmation e-mail that I bought Adobe Illustration plan year, but it is not reflected in the desktop application. What should I do?

  Your subscription to cloud shows correctly on your account page?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  If you have more than one email, you will be sure that you use the right Adobe ID?

  .

  If Yes

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• If intento iniciar sesion desde descargada para mac creative cloud application, I appears 'ha cerrado sesion, secured sesion para continue', the cuenta y esta contrasena property metidas

  

  Sign by sign in http://forums.adobe.com/thread/1450581?tstart=0 can help

  - and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html

• El capitan not allowing not creative cloud appears

  I've just updated to el capitan and creative cloud does not appear

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html

  If this does not work, you will need to uninstall and reinstall

  FAQ on the Mac 10-11 https://forums.adobe.com/thread/1979303

  -an exchange of views of 10.11.1 https://forums.adobe.com/thread/1986008

  -Java https://helpx.adobe.com/dreamweaver/kb/dreamweaver-java-se-6-runtime.html

• Is it possible to set up creative cloud as a real player on my Mac?

  I am trying to establish a workflow truly collaboration between a team of freelancers using Adobe Creative cloud like our shared storage. Unfortunately, Adobe apps don't recognize the clouds like a disc. For example, video clips stored in the cloud cannot be directly ingested via Adobe prelude because Creative cloud does not appear as a disk. If this was possible, several members of the team could work on video recording using the same exact prelude project file.  Any advice on the creation of a workflow using cloud storage would be very much appreciated.

  Brent

  Good idea, but technically not possible because programs do not support this as a first step. It is much larger that what allows to mount a cloud drive via WebDAV or whatever and would require a major re-engineering and rethink how programs actually work up to mundane stuff of OS as the simultaneous file access. Maybe in 2030... * lol *.

  Mylenium

• Adobe Creative Cloud app open used?

  Recently installed Adobe Creative Cloud and it appears in my menu but when I click it, CC comes open habit. Someone knows how to solve this problem

  This might be useful:

  Creative cloud launch

  https://forums.Adobe.com/message/7590388

  Concerning

  Stéphane

• Can not install a creative cloud on the new iMac/Yosemite

  The new iMac has arrived. I used Apple's Migration tools move above all. None of my CC apps will run. I get the pop-up "Adobe Creative Cloud is necessary to solve this problem. However, it is missing or damaged. Please download and install a new copy of the creative cloud of http://www, adobe.com/go/adobecreativecloudapp. "When I do and run the Setup program, this message appears. Circular.

  I looked in the forums. Could it have something to do that I have installed Java JRE 8 on this machine?

  In any case, how can I install CC on this new machine so I can run the CC apps?

  I finally got it. I had to do a de-install FULL of CC. It is not documented, so here is the log from my chat with Adobe Support. It worked!

  Nathalie: We appreciate your patience and regret the inconvenience because of the high waiting time.

  dkaye: Hey, Midhub!

  dkaye: Théophile!

  Nathalie: You will allow me a moment while I look into your account and check the details.

  Thomas: I understand that you are facing a problem white screen for the creative cloud desktop application, is that correct?

  dkaye: Correct.

  Thomas: Thank you for confirming the issue.

  dkaye: non-empty screen. Wiondow empty in the application of the CC.

  Laurence: I'll be happy to check and help you with this.

  Laurent: I see that we have to do some troubleshooting steps to resolve this issue now.

  dkaye: ok

  Berbachi: On Mac, go to Finder > go > go to folder, and then type ~ / library, press ENTER.

  dkaye: ok

  Theophilus: Please navigate to: Application Support > Adobe.

  dkaye: ok

  Theophilus: Locate the folders below and delete them if they exist:

  Theophilus: 1. OOBE.

  Theophilus: 2 AAMUpdater.

  Theophilus: 3 AdobeApplicationManager.

  dkaye: deleted 1 & 2. #3 not there.

  Theophilus: Now click on the Finder once more then on go > go to folder. This time please type/library press ENTER.

  dkaye: ok

  Theophilus: Access: Application Support > Adobe.

  dkaye: ok

  Theophilus: Locate the folders below and delete them if they exist:

  Theophilus: 1. OOBE.

  Theophilus: 2 AAMUpdater.

  Theophilus: 3 AdobeApplicationManager.

  dkaye: ok

  Theophilus: Click on Go > utilities.

  Theophilus: Locate the folders below and delete them if they exist:

  Theophilus: 1. Adobe Creative Cloud.

  Theophilus: 2 Adobe Application Manager.

  dkaye: go > utilities does not work.

  dkaye: do you mean Applications/Utilities?

  Nathalie: Yes, you are right.

  dkaye: ok

  Nathalie: You have the cleaning tool on your machine?

  dkaye: Yes. should I run it again?

  Theophilus: Check the option "All" at the top of the menu drop down and do the following:

  Theophilus: Select desktop application creative Cloud, then 'selected cleanup.

  Berbachi: Select Adobe application manager for Mac OS X 10.6 and select "selected cleanup.

  dkaye: Creative Cloud did not appear.

  dkaye: ok cleaned Application Manager.

  Thomas: Did you tick the option 'all '. ?

  dkaye: the list is empty.

  dkaye: Yes, all.

  Theophilus: Okay.

  Theophilus: Close the cleaning tool.

  Theophilus: Download the latest version of office of creative cloud with link below:

  dkaye: ok

  Theophilus: Click here.

  dkaye: ok. ready to run.

  Theophilus: Please download and install it.

  dkaye: download...

  Theophilus: Okay.

  dkaye: Ha! Now, I get the login screen. Much better! I'll connect.

  Theophilus: Please let me know.

  dkaye: Hooray! Successful login and I see all the applications. It looks like I can download/install them now, correct?

  Theophilus: Excellent!

  Nathalie: Yes, you are right.

  Theophilus: Is there anything else I can help you?

  dkaye: Ok, so we're all done. Thanks a lot for your help!

  Nathalie: You are welcome, and I am pleased to help you today.

  Nathalie: You receive an email that will contain a link to complete a survey in option to provide your comments on the experience of the support. Your comments are much appreciated.

  Laurence: Please contact Adobe. Good bye.

• Creative cloud Student Edition includes Story more?

  I have the CC Student edition through my school, and on-site office creative cloud, Story more appears as one of the programs included. However, when I choose that, that she sign me in history free.

  It of just a bug, or misled me by app lists the creative cloud?

  Hi essentiallynate,

  Please see the thread: http://forums.adobe.com/thread/1042849.

  Kind regards

  Romit Sinha