Creative cloud office will not be to update Windows 7

Hello!

I already read a lot of discussion on the topic and follow certain steps, such as the use of the CC and reainstaling creative cloud office cleaning tool. To reinstall (I had the problem with error 201), I followed these instructions: Uma Solução para o erro 201 na instalacao Creative Cloud Desktop .

Now, my application is blocked on this screen:

I need to solve this problem quickly, because I need fonts TypeKit coming to load when the application runs well.

Thank you!

Hi Dave!

I have Adobe remote assistance and the problem is solved.

These are the steps we took:

  1. Uninstall the desktop app creative cloud with the uninstaller of creative cloud
  2. Download Adobe Application Manager 9 on adobe.com
  3. Auto app updated to the latest version of the Creative Cloud Desktop.

In any case, thanks for your help!

Tags: Adobe

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