Creative cloud office will not install or uninstall

I'm on a mac desktop and use creative cloud, I started with the download of updates for creative cloud, now it stops at 2% and won't go more far error code 43, now my desktop creative cloud application is missing when I used cleaning tool, now none of my apps will run. I tried to uninstall the creative cloud tool but did not work, now I can not install the creative cloud office? any advice. Please help me I'm in the middle of some work

  1. Open the activity monitor and close Adobe all related applications
  2. Navigate to: / Library/Application support/Adobe
  3. In this directory, you will see a folder named OOBE - rename this folder in OOBEold
  4. Navigate to: MAC HD/Applications/Utilities directory
  5. There, you will see a folder named "Adobe Application Manager" - remove
  6. Download Adobe here cleaning tool: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems/_jcr_conte nt/main-pars/accordion_container_1/accordion-par/accordion-item-1/accordion-item-par/proc e dure/proc_par/step_3/step_par/download/file.res/AdobeCreativeCloudCleanerTool.zip
  7. Open the cleaning tool and choose to clean 'Creative cloud' only.
  8. Download and install Creative new Cloud - https://ccmdls.adobe.com/AdobeProducts/KCCC/1/osx10/CreativeCloudInstaller.dmg

Tags: Adobe

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