Creative cloud plans do not work properly
Hello! I have a problem with my photoshop (one year plan) Augsburg cloud, I need to change my card, but when I try to open the plan, he shows me another plan (HERE a year), so how can I open my plan to change the card so the same image in each plan (HERE a year)?
Manage your membership and your payment. Creative cloud
To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.
Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )
Tags: Adobe
Similar Questions
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Creative cloud installer will not work!
I recently bought the student £15 / month creative cloud deal so I can especially filming to editing and creative cloud Setup will not work.
It opens with a window saying 'double click to install' what I'm doing and I'm going through the steps, but only at the end, he goes back to the start and does nothing! It won't let me download "after effects" which I desperately need.
Quick notes: I have a mac, which is only a few months old.
And I tried to delete all previous Adobe files and start from scratch, but it won't let me say they are running. These files are plugins. Help, please!
uninstall all cc (if nothing is installed).
clean through the use of the Adobe Creative Cloud cleaning tool to solve installation problems
Restart your computer
Restart the cc desktop application installation, https://creative.adobe.com/products/creative-cloud
If this fails, you can install ae directly (without the soft of cc).
If you follow the 7 steps you can download directly here: Adobe CC 2015 Direct Download Links: Creative Cloud 2015 Release | ProDesignTools
If you have a problem from the download, you follow the 7 steps, or your browser does not accept cookies.
the most common problem is caused by failing to meticulously follow the steps 1, 2, and/or 3 (which adds a cookie to your system, allowing you to download the correct version of the adobe.com site).
failure to obtain this cookie translates into an error page displayed after clicking on a link on prodesigntools.com or initiates the download of an incorrect (e.g., current) version.
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My creative cloud subscription does not work, photoshop and lightroom always tells me to connect.
The only way to start any program is by activating the 30 day trial.
After 30 days the software is disabled. Is something wrong with my account?
Thanks for the help!
The crew of support for Adobe has solved it for me.
If anyone else has this problem, try the following.
1 disconnect from creative cloud.
2. close all applications from creative cloud of the Task Manager.
3. delete all the files in the following folders
C:\ProgramData\Adobe\SLStore
C:\Program Files (x 86) \Common Files\Adobe\SLCache
4 start creative cloud and connect.
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Hello
my creative cloud libraries will not work.
I get a comment to "something went wrong during the initialization" and I can't save anything in a library.
what I am doing wrong?
Hi Rachel,
Please, try the following steps:
- Close all applications CC
- Complete the process monitor activity/task manager (CCLibrary).
- Restart any application and check.
Hope that helps!
Kind regards
Sheena
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Mid creative cloud office does not work so I can´t download apps.
Hello! Mid creative cloud office does not work so I can´t download apps. Could you help me please?
Please, try the following steps:
1. uninstall the application Adobe CC of the machine (https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html)
2 set the "Read and write" permissions on the files of Adobe for all users in the following locations:
a. / Library/Application Support /.
(b) /Users/ [user name] / Library/Application Support /.
3. restart the computer.
4. install the application Adobe CC (Creative Cloud help |) Creative cloud for office)
Kind regards
Sheena
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Creative cloud app does not download properly
I migrated just all my apps to a new computer, but the creative cloud app will not work. I uninstalled adobe but still no luck. I download/install creative cloud app but the drop-down list of the app window is empty.
movement creative cloud download & install
Please do not install from a backup, time machine or migrate files. All facilities must be fresh from installation files.
You must install desktop Adobe Creative Cloud from here: creative cloud desktop application
Once installed, you can access the desktop creative cloud application by clicking on the icon creative cloud, located in the taskbar (Windows) or the Apple one piece (Mac OS) menu.
Then, you can use the desktop creative cloud app to install applications.
Using creative cloud | Download, install, update or uninstall applications
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Creative cloud installer does not work
Hello
I downloaded the creative cloud tool, but it doesn't work at all, even when I try as administrator. any help?
I have windows 7 on a HP laptop and this is my first attempt to install it on this laptop. the same Setup program will run if a copy on another laptop.
Thanks for the help
uninstall all cc including the application of cc office.
clean your computer of files cc by http://www.adobe.com/support/contact/cscleanertool.html
Restart your computer (do not skip this)
Reinstall the cc desktop application, https://creative.adobe.com/products/creative-cloud
Use the desktop application to install your programs and the cc events
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My desktop creative cloud app does not work and I can't download anything.
I'm on Yosemite 10.10.3. Tried to uninstall it, but that has not worked. I get just a spinning wheel when I click on the application.
Does not open App | Wheels of progress turn continuously
https://helpx.Adobe.com/creative-cloud/KB/creative-cloud-app-doesn ' t - open.html
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The creative cloud App does not open properly
On my Macbook Pro with an i7, after the machine has been sleeping and I open the lid... The shortcut of creative cloud at the top seems normal, but when I click it it just waits and never opens the menu. This happens every time now. I found a solution: I have quite to the program, and then reopen it. It's not elegant, but it works.
You can check below links:
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I recently got the cloud creative adobe and so far I'm not impressed with her. The adobe installer will not download the creative application of cloud. It keeps freezing for a minute and gives me this error message.
And if you tell me that if I am on a managed network and I need to be wired connection to make it work, I am. I use a wired connection and my internet works perfectly. And I also tried disabling my firewall, antivirus software, basically everything what is perhaps perform the server. Still does not work... I tried everything and nothing works.
Got it to work, it seems that it is bitdefender, my anti virus program sends me questions. However, I disable the antivirus program trying to get the installer to work and I still get the error. So I just straight up to uninstall bitdefender on my pc and it seems to work perfectly. Hope this helps anyone who has the same problem I did.
See you soon!
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Creative cloud installer does not work with Mac OS
Nothing happens after you double click the installer. No no installation, no error message... I have Mac OS X Yosemite.
I have already tried everything to troubleshoot Adobe Creative cloud download, install and update issues , but nothing helped.
How to solve this problem?
Install adobe application manager and try to update
Adobe - Adobe Application Manager: for Macintosh: Adobe Application Manager: thank you
Once it installed, go to the applications folder and open adobe application manager
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Problems with creative cloud application do not work.
Application shows a white screen empty. And when I try to open Illustrator is "Adobe Application Manager... problem". Download the new Application Manager", but when I download is the same problem. I uninstalled creative cloud and downloaded many times new...
WHITE cloud screen http://forums.adobe.com/message/5484303 can help
- and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html
- and step by step http://forums.adobe.com/thread/1440508?tstart=0
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Creative cloud still does not work
I don't know what more I can =)
I need your help!
What I tried to do to solve the problem of:
1. uninstall the application of CC desktop by using the uninstall program: https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.htmlReinstall the application Desktop CC: https://www.adobe.com/creativecloud/desktop-app.html
2. I deleted opm.db
3. I deleted OOBE
4. I don't have app CS5 or 11 elements
If all else fails, please contact adobe support:
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Creative Cloud Desktop does not work
I have downloaded and run the installation program. When I click on the Adobe Creative cloud icon, nothing happens at all.
Yes.
I would advise you to Contact Customer Services as technical troubleshooting may be required.
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My creative cloud office does not work - it shows no only an icon of loading applications.
The desktop icon CC usually highlighted in my Mac's menu bar is now turned off/no highlighted. When I click it, the drop down menu is blank, showing only a spinning loading icon. That this has something to do with having recently upgraded to Yosemite?
Try with the solution provided in the link below first:
https://helpx.Adobe.com/creative-cloud/KB/creative-cloud-app-doesn ' t - open.html
Always the same?
See link below:
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