Creative cloud privacy issues

Similar Questions

• Creative Cloud installation issue - error code: 72 - windows 7

  

  Hello

  Please try to run Setup with admin rights (right click on the installer and click on run as administrator).

  You can also consult community: download, installation, setting up | Adobe Community

  Troubleshoot Adobe Creative cloud download, install and update questions

• Creative cloud installer issues

  Hello

  I registered recently in creative cloud for education.

  I used the creative cloud Packager to create deployments of Adobe Illustrator CC, CC of Photoshop and Acrobat CC.

  My packages of Photoshop and Illustraor launch and run fine configuration.

  BUT my Adobe Acrobat Setup starts, looks like its installation. Then the screen flashes and the installation will stop. But the program is not installed.

  I created 2 separate downloads to see if the original may have been corrupted. And the two will not be installed.

  Any Suggestions?

  Thank you.

  JOHN

  Hi johncLeroy,

  Please confirm my understanding that you have packed Acrobat DC using CCP and deploy this package to Windows.

  Please deploy the package by using the following steps

  (1) install Acrobat ms Exceptions folder, as specified in the cc help | Deploying Adobe Acrobat

  (2) deploy the main package by using Setup.exe

  (3) (does not apply in your case, if you have only the package for Illustrator, Photoshop and Acrobat) deploy other products in Exceptions folder by running ExceptionDeployer in post mode

  On Mac, there is no special management and installation of CCP package would install Acrobat DC as well.

  Please let us know if it helps.

  Thank you

  Sumita

• Creative cloud update issue 15

  Hello

  I work for a company that does not allow outbound connections to Adobe. I have many users who use CC 14 and want to update to 15 CC. I use CC Packager for initial installation packages. One of my services does not charge installs but rather to have an update so they can pass CC 14 a CC15 without losing configurations.

  Is there a way for me to do without our network is able to connect to the network from Adobe? Thank you for your time.

  -Louis

  Hi Louis,.

  You can create the update package, and then install the updates on the computer of the user.

  Reference: creative cloud helps | Create or modify packages

  Kind regards

  Sheena

• Adobe Creative Cloud desktop issues. Virgins, will not re-install/uninstall, in a frustrating loop...

  I am stuck in a loop here:

  The application of CC desktop does not show anything in the window and I can not access its tools.

  After several restarts and attempts to restore the 'connection' with in the desktop app I tried the following:

  (1) downloaded to install again the CC desktop application, I get an error about 1/2 on the way through the configuration "Set - up Creative cloud has stopped working".

  (2) then I tried to uninstall, it says: I can't do it without uninstalling my 'creative Cloud applications' (Photoshop and Lightroom)

  (3) I try and uninstall CC Photoshop or Lightroom CC and they give me error that says "Adobe Application Manager is required to solve this problem. However, it is missing or damaged. Please download and install a new copy... «, following this link and instructions later leads me to have download the CC desktop application, which will not install...» (return to step 1)

  I think you get the picture...

  The PS and LR run, just will not be able to update or use other features CC from the desktop application until it is resolved.

  How in fact re - install the desktop application (which seems to be damaged) so my CC Desktop applications are working again (able to update etc...).

  Help with this would be much appreciated.

  Richard

  ! Creative cloud desktop computer! Photoshop! Lightroom

  Try the cleaning tool Adobe CC: use of the Adobe Creative Cloud cleaning tool to solve installation problems

• Creative Cloud installation issue - error code: 72-2013 Mac Pro - Mavericks 10.9.5

  I'm having the same problem.  I'm on a Mac Pro installed Mavericks 10.9.5 2013.  Unfortunately, I uninstalled all Adobe CC applications and ran to the CC cleaning tool.  I also used a utility that allowed me to search for files and folders hidden and visible.  I searched and deleted everything about Adobe Creative Cloud and Flash of my computer (with the exception of the fonts and the ColorSync profiles).  I also tried logging in as user 'root '.  None of them worked and now I am without any of my Adobe CC applications.

  

  I upgraded to Yosemite and everything works fine now.

• Re: Creative cloud desktop software crashes

  Hi Jeff,

  I have the same problem as Jason. Even though I reinstalled creative cloud, this issue keeps popping up whenever I start Windows. I am currently using Windows 7 Enterprise Edition. Here is the screenshot of the error:

  

  Here's the application error event log:

  Log name: Application

  Source: Application error

  Date: 29 October 15 09:02:01

  Event ID: 1000

  Task category: (100)

  Level: error

  Keywords: Classic

  User: n/a

  Computer: 5CB3503H89. KLCC. PETRONET. DIR

  Description:

  Name of the failing application: Cloud.exe Creative, version: 3.3.0.151, time stamp: 0x55fab2fa

  The failed module name: ContainerUI.dll, version: 3.3.0.151, time stamp: 0x55fab383

  Exception code: 0xc0000005

  Offset: 0 x 00016870

  ID of the process failed: 0xf68

  Start time of application vulnerabilities: 0x01d111e53f1b5c80

  The failing application path: C:\Program Files (x 86) \Adobe\Adobe Creative Cloud\ACC\Creative Cloud.exe

  Path of the failing module: C:\Program Files (x 86) \Adobe\Adobe Creative Cloud\ACC\ContainerUI.dll

  Report ID: a8fade04-7dd8-11e5-99d4-e006e6b49414

  The event XML:

  " < event xmlns =" http://schemas.Microsoft.com/win/2004/08/events/event "> "

  <>System

  < name of the provider = 'Error of Application' / >

  < qualifiers EventID = '0' > 1000 < / EventID >

  < niv.2 > < / level >

  < task > 100 < / task >

  < Keywords > 0 x 80000000000000 < / keywords >

  < TimeCreated SystemTime = "" 2015-10 - 29 T 01: 02:01.000000000Z "/ >"

  < EventRecordID > 1868 < / EventRecordID >

  Application of < channel > < / Channel >

  5CB3503H89 < computer >. KLCC. PETRONET. DIR < / computer >

  < security / >

  < / system >

  < EventData >

  Creative Cloud.exe < data > < / data >

  < data > 3.3.0.151 < / data >

  < data > 55fab2fa < / data >

  < Data > ContainerUI.dll < / data >

  < data > 3.3.0.151 < / data >

  < data > 55fab383 < / data >

  c0000005 < data > < / data >

  < data > 00016870 < / data >

  f68 < data > < / data >

  < data > 01d111e53f1b5c80 < / data >

  < data > C:\Program Files (x 86) \Adobe\Adobe creative Cloud\ACC\Creative Cloud.exe < / data >

  < data > C:\Program Files (x 86) \Adobe\Adobe creative Cloud\ACC\ContainerUI.dll < / data >

  < data > a8fade04-7dd8-11e5-99d4-e006e6b49414 < / data >

  < / EventData >

  < / event >

  Steve

  Have you contacted Adobe support for this because this log file must be the object of an investigation. Please contact Adobe support via https://helpx.adobe.com/contact.html

  Concerning

  Stéphane

• Download the application Adobe Creative Cloud opens Adobe Product Manager but never updates

  I tried seveal times to download the Adobe Creative Cloud app, but whenever it opens Adobe Product Manager and then updates never APM to the creative cloud app or it give me options to install the soft CC.  Note: I used adobe cleaner to clean my manager and did a fresh install of the latest Adobe Product Manager.  This allowed me to see all other programs CC at least and install several of them.  Its my understanding that APM is supposed to update the CC app, but it never does.  I would really like the CC to interact with the cloud app is intended.  Please advise and help.

  This issue has been resolved by Adobe techinical support.   Creative Cloud Installation issue has been resolved by running the Adobe Creative Suite Cleaner tool once and reinstalled Adobe Application Manager

• Surface Pro 4 - Issue of free creative cloud

  Hello

  Just bought a Surface Pro 4 in part because of the free supply of creative photography of cloud. Problem is that I have not received the email of redemption that I'm supposed to. Microsoft said that I need to contact Adobe for having the email sent re, but this forum is the only option that I can find to raise with them. Anyone got any ideas on how I can get in contact with Adobe by e-mail or telephone to the United Kingdom on this issue?

  Thank you

  To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...

  Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache.  If it fails to connect, try to use another browser.

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )

• Adobe Creative cloud issues after passage of payment method

  I just changed the cards to use to payments so that I could continue to use Adobe Creative Cloud, but for some reason, all my apps appear as tests only. What can I do to Exchange my full apps? It would seem that it is a big mistake, because I already paid for Adobe Creative Cloud and all applications in the package.

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html

  or

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• AfterEffects CS6 will not show on my Adobe Creative cloud. I work in a school district. The error message is: ' we are currently experiencing some issues, please try again later. " If the problem persists, contact customer service. "It is to go

  AfterEffects CS6 will not show on my Adobe Creative cloud. I work in a school district. The error message is: ' we are currently experiencing some issues, please try again later. " If the problem persists, contact customer service. "This has happened during about two weeks, give or take. Everything is displayed. Are there patches? Thank you

  You MUST have a 64-bit computer and operating system... What is your computer?

  -Programs are supposed TO not view or download if they are not installed on your computer

  MINIMUM for After Effects and Premiere Pro http://helpx.adobe.com/premiere-pro/system-requirements.html

• I have upgraded to Windows 10 64 Pro and all my apps Adobe has stopped working; I get the popular "MSVCP110.dll is missing" issue; I uninstalled everything, including the creative cloud, rebooted the PC and installed it back again! Same thing! I tried thi

  I have upgraded to Windows 10 64 Pro and all my apps Adobe has stopped working; I get the popular "MSVCP110.dll is missing" issue; I uninstalled everything, including the creative cloud, rebooted the PC and installed it back again! Same thing! I tried this several times. I'm really stuck! Can someone help with how this is solved; I follow online (two solutions) and tried both; not good! No matter what I do, I get the error! The rest of the applications say they are absent from the other files like this; It seems that there is something to do during the installation that keeps this issue alive!

  Run the command to check the file system once:

  https://support.Microsoft.com/en-in/KB/929833

  Also repair Microsoft Redistributable packages from the control panel > programs and features.

  If not installed, download and install the Visual C++ 2013 package.

  Let me know if you need more assistance.

• Last month, I bought a license for Adobe Creative cloud with this code installiation [code deleted by the moderator of privacy]. Can you tell me on which account this code is activated

  Last month I bought a license for Adobe Creative Cloud with this installation code [code deleted by the moderator of privacy]. Can you tell me on which account this code is activated

  In this case, you must contact Adobe technical support.

  Click always need Help (help), and then select the Chat option:

  Contact the customer service

• I, go, to, school, home, art, Institute, Pittsburgh, online, year, I, need, the, full, version, to be cloud creative teenager, My, reference, the number, your, company, East, 0186952372, I, again, can not, issue work, Creative, cloud, to, this, new, compu

  I, go, to, school, home, art, Institute, Pittsburgh, online, year, I, need, the, full, version, to be cloud creative teenager, My, reference, the number, your, company, East, 0186952372, I, again, can not, issue work, Creative, cloud, to, this, new, computer, my

  Hello

  I checked with your Adobe ID on the forums that there is no active subscriptions to this topic, please use the e-mail address to which you traded your redemption code and try again.

  Use the link below to install Adobe Creative cloud on the new system.

  Download and install Adobe Creative Cloud apps

  Kind regards

  Bani

• Creative cloud for teams - membership issues

  I cloud creative to join teams of my company, so I work. In my accoundt says I have this membership but when I connect to creative cloud app its wonder to buy Photoshop and Illustrator, because the trial has expired. Can someone please

  Please disconnect from the creative cloud and reconnect. Try: https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html. Make sure you check the hosts file.