Adobe Creative Cloud desktop issues. Virgins, will not re-install/uninstall, in a frustrating loop...

I am stuck in a loop here:

The application of CC desktop does not show anything in the window and I can not access its tools.

After several restarts and attempts to restore the 'connection' with in the desktop app I tried the following:

(1) downloaded to install again the CC desktop application, I get an error about 1/2 on the way through the configuration "Set - up Creative cloud has stopped working".

(2) then I tried to uninstall, it says: I can't do it without uninstalling my 'creative Cloud applications' (Photoshop and Lightroom)

(3) I try and uninstall CC Photoshop or Lightroom CC and they give me error that says "Adobe Application Manager is required to solve this problem. However, it is missing or damaged. Please download and install a new copy... «, following this link and instructions later leads me to have download the CC desktop application, which will not install...» (return to step 1)

I think you get the picture...

The PS and LR run, just will not be able to update or use other features CC from the desktop application until it is resolved.

How in fact re - install the desktop application (which seems to be damaged) so my CC Desktop applications are working again (able to update etc...).

Help with this would be much appreciated.

Richard

! Creative cloud desktop computer! Photoshop! Lightroom

Try the cleaning tool Adobe CC: use of the Adobe Creative Cloud cleaning tool to solve installation problems

Tags: Adobe

Similar Questions

  • Good day, I get an error code 205 when I try to download adobe creative cloud desktop app, can someone help me solve this problem? Keep in mind I am not very technical, (smile).

    Good day, I get an error code 205 when I try to download adobe creative cloud desktop app, can someone help me solve this problem? Keep in mind I am not very technical, (smile).

    Hi Djseva,

    I think the error you encounter can be solved easily by following a few simple steps from the document below:

    Error downloading creative cloud applications

    If the document does not resolve the problem for you, don't hesitate to go back to Support Adobe & we will be more then happy to help you further by the following link below:

    Contact the customer service

    See you soon!

    MD

  • Adobe Creative Cloud Desktop not charge me

    A few days ago, when the tube came out last program updates adobe.

    I refresh programs that I used to do, spend the day, I opened the creative cloud and I went out load and load and load. I thought it was my internet restart my internet and reopened. And is no longer, I have this problem several days and is not the solution for this. I read in some forums adobe having to uninstall the program and nothing always with this problem.

    I hope to please help me with this problem and I need to open the Adobe Creative Cloud desktop computer. It is worth noting that use windows. concerning

    Hi Victor,

    Please see Troubleshooting FAQ: what should I do if I get a blank white screen, spinning wheel, or my CC application does not open?

    Hope that helps!

    Kind regards

    Sheena

  • Creative Cloud Desktop App (Mac) does not load

    I have updated for Mac OS X El Capitan 10.11.1 a while a go and the application of Office CC began to turn does not. Now I am unable to sync my photos from Lightroom on Mac and iPad, I could not sign in my account in Lightroom CC.

    Looks like the icon in the menu bar (medium grey I'm not connected):

    Screen Shot 2015-10-08 at 4.43.48 AM.jpg

    And when I clicked it, the window looks like this:

    Screen Shot 2015-10-07 at 10.47.54 AM.jpg

    I guess that means it loads, but this process should normally take only a few seconds, but it takes hours and days on my Mac. I have been using Google DNS (8.8.8.8) on my network because my position is subject to pollution of DNS. I tried to go back to my default DNS, but it has not changed the answer. Ideas and instructions would be helpful, thanks!

    Hello

    Please check the help below document:

    Does not open App | Wheels of progress turn continuously

    You can also view the nets below where this issue has been addressed:

    Adobe Creative Cloud / Desktop App / Home Screen: constant spinning wheel

    Creative Cloud Desktop App taped blue spinning wheel after update.

  • Adobe Creative Cloud Desktop App closes without any error in the middle of the installation

    Hi all.

    I had a few struggles since this morning...

    Building 30 GB Photoshop file for a large project and could not open the file or any other PSB I built in the course of 5 weeks - went into the rabbit hole problems...

    now, I'm here...

    Impossible to install same adobe Creative Cloud Desktop App to start from scratch. The Setup program closes without so much as an error message. The screenshot is just before the time that the installation of adobe disappears. Very annoying. Someone knows something about this problem?

    I can give more context for how I got here and all the problems, I fell along the path/steps that my work to correct if nobody's got an immediate response.

    I need to get this project finished tomorrow .

    Screen Shot 2016-08-28 at 2.13.18 PM.png

    FYI, ProDesign tools has updated their website. The new installer, ACCCx3_8_0_310.dmg, can be downloaded here, Adobe CC 2015 Direct Download Links: Creative Cloud 2015 Release | ProDesignTools

    Kent

  • MacOS 10.10.5, Adobe Creative Cloud Desktop App Error: 204 during the refresh

    Dear community!

    MacOS 10.10.5, Adobe Creative Cloud Desktop App Error: 204 during the refresh. Then, by running the uninstall for CC App. program, downloaded CreativeCloudInstaller.dmg on the Adobe site and tried to install the App error Code. : 43 during the installation. I cleaned everything with Soft Cleaner, no effect. I deleted all the Adobe programs and applications related and downloaded CreativeCloudInstaller.dmg once again - during installation error: 43. Now, I'm speechless. Can someone please give me a hint, how I can solve my problem?

    Hello

    You will need to uninstall and reinstall the application.

    If you want you can follow the procedure:

    1) click on the Finder and find the options listed next to the Apple icon located in the upper left corner of the Office to screen and click the "Go" menu button and select 'utilities '.

    (Applications > Utiliites)

    Look for a CC Adobe and Adobe Application Manager folder under utility window and trash both folders.


    2) trash Adobe Creative cloud of many Applications.

    3)

    (1) right-click on the icon in the Finder, then select the option "Go-ToFolder.

    (2) you will get a text box, type in the following command and then press the 'return '. (Don't miss ~ symbol)

    ~/Library

    (3) then navigate to Application Support > Adobe.

    Open the Adobe folder and trash folders named AAMUpdater and OOBE.

    4)

    (1) right-click on the icon in the Finder, then select 'Go - To' folder.

    (2) you will get a text box, type in the following command and then press the 'return '.

    / Library

    (3) then navigate to Application Support > Adobe.

    Open the Adobe folder and trash folders named AAMUpdater, Adobe Application Manager and OOBE.

    5) click on the link below and download & run Adobe Cleaner tool:

    Select the option "Adobe Application Manager for Mac OS X 10.6 ' and then click on"Clean up selected. "

    https://helpx.Adobe.com/content/help/en/Creative-Suite/KB/CS5-cleaner-tool-installation-PR oblems/_jcr_content/hand-Sea/accordion_container_1/accordion-nominal/accordion-point-1/agreement I on-item-par/procedure/proc_par/step_3/step_par/download/file.res/AdobeCreativeCloudCleane r Tool.zip

    6) click on the link below and the downlaod Adobe Application manage and install the same. http://download.Adobe.com/pub/Adobe/creativesuite/CC/Mac/ApplicationManager9.0_all.dmg

    Once the installation is complete, the installation box will disappear.

    Open the Applications folder, then search icon Adobe Application Manager.

    Double-click it, it will start the update process and is updated for creative cloud application.

    Kind regards

    Sheena

  • Hello, I am trying to update Adobe Creative Cloud Desktop but there is an error after instalation (error code: 50)

    Hello, I am trying to update Adobe Creative Cloud Desktop but there is an error after instalation (error code: 50)

    Uninstalling and reinstalling - nothing change.

    Hi slawek,.

    Please see the thread below where this issue was discussed:

    Error code 50

    Kind regards

    Sheena

  • Uninstall Adobe Creative Cloud Desktop application in silent mode

    Hello

    Uninstalling Adobe Creative Cloud Desktop does not occur in silent mode. I'm not able to find all the silent parameters that can be given to the executable below:
    "C:\Program Files (x 86) \Adobe\Adobe creative Cloud\Utils\Creative Cloud Uninstaller.exe.

    Can you please let me know if there are silent settings to uninstall Adobe Creative Cloud Desktop application?

    Thank you

    Sirot

    Hi sirot,.

    Desktop application Adobe creative cloud cannot be uninstalled in silence if it was installed individually on the web. You can create a package for the creative desktop cloud application through creative cloud package and installation with the Installer package. You can uninstall the application in silent mode in this way and you can use the command msiexec /x 'package.msi file name' / SB

    Thank you

    Ashish

  • Need help with the installation of adobe creative cloud desktop

    Hello

    I want to install adobe creative cloud desktop.

    But I can't it remains on the download and then I get a an error of 12E5

    Someone knows how to fix this?

    Kind regards

    you have a firewall is causing a problem?

    you have av cause a problem?

    also, if you follow the 7 steps, you can directly download a free trial here: http://prodesigntools.com/adobe-cc-direct-download-links.html

    and activate it with your serial number.

    If you have a problem downloading, you follow the 7 steps, or your browser does not accept cookies.

    the most common problem is caused by failing to meticulously follow the steps 1, 2, and/or 3 (which adds a cookie to your system, allowing you to download the correct version of the adobe.com site).

    Unable to obtain the cookie translates into an error page displayed after clicking on a link on prodesigntools.com

  • Cannot install Adobe Creative Cloud Desktop

    Hello

    I'm trying to install "Adobe Creative Cloud Desktop", every time I get an error Code n ° 1.

    After runing, the "AdobeCreativeCloudCleanerTool" the problem is the same.

    Error code 1: "unable to install". Creative Cloud Desktop: https://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html

    https://forums.Adobe.com/message/7533806

  • Adobe Creative Cloud Desktop

    I bought a plan of Adobe Creative Cloud Desktop Applications and after downloading Photoshop CC 2015 the program say trial expired? now he wants me to pay? I thought that I have access to all adobe software? So confused?

    This is the Description on the site?

    Each authoring tool. An affordable membership.

    Year Adobe® Creative Cloud™ Student and Teacher Edition membership gives you access to all the latest and best Adobe creative tools, more services online * and other new applications as they are released. For a low monthly price - very reduced for education - you get the freedom to create anything you can imagine.

    With creative cloud, you have the power to:

    • Design of posters, logos, T-shirts - you name
    • Build Web sites without writing code
    • Creating web, mobile and tablet apps with HTML5

    • Change photos and videos like a pro
    • Create a polished portfolio
    • Make reports and sensational presentations

    What is included in the creative cloud?

    Year Adobe® Creative Cloud™ membership gives you access to every desktop Adobe Creative Suite® application and much more.

    Photoshop® CC

    Image editing and compositing.

    Illustrator® CC

    Graphics vector and illustration.

    InDesign® CC

    Page design, layout and publication.

    Dreamweaver® CC

    App design and coding Web sites.

    After Effects® CC

    Film visual effects and motion graphics.

    Adobe® first CC Pro

    Video production and editing.

    Adobe Muse™ CC Pro

    Web design without coding.

    Also included:

    Acrobat® DC Pro

    Adobe Audition® CC

    Bridge CC

    Yet® CC

    Fireworks® CC

    Flash® Builder® Premium

    Flash Professional CC

    InCopy® CC

    Lightroom®

    Media encode CC

    Prelude® CC

    SpeedGrade® CC

    Animated border CC

    Edge inspect CC

    Edge of the Web fonts

    Edge Code CC (preview)

    Edge of reflow CC (preview)

    In this case, it is best to check with the State of subscription account, you can contact the Support from Adobe:

    Click always need Help (help), and then select the Chat option:

    Contact the customer service

  • Hello, I have a problem, I can not buy the plan of Adobe Creative Cloud, says that it is not available in my region / country. I live in the Brazil, I like seaweed would help me until... Waiting for answers...

    Hello , I have a problem, I can't buy Adobe Creative Cloud plan, says he is not available in my area / countries. I live in Brazil, I would like to help me up ... seaweed Waiting for answers

    ..


    Places http://www.adobe.com/content/dam/Adobe/en/products/creativecloud/cc/pdfs/cc-availability-m atrix.pdf

    -Adobe resellers http://adobedealreg.force.com/PartnerSearch?lang=en

  • Adobe Creative Cloud Desktop still asks to pay for Photoshop

    For now, I like you uninstalled education Adobe Creative Cloud desktop application several times at the request of Patty-F and led - Z, but the problem is the same. I pay since November 11th for the Plan of the Adobe photography, but for Photoshop, I still have 20 days of use. Lightroom is going well. Help, please.

    I have an Apple MacBook Pro.

    Hello

    First of all, disconnect, then back into creative cloud, using adobe id to pay for your subscription.

    https://helpx.Adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

    Then, if you launch any product of CC 2015 and the pop up still shows a trial message window, please check this link for the resolution:

    https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

    Hope this helps!

  • Adobe Creative Cloud Desktop app will launch not (iMac)

    Hello

    I just installed Adobe CC desktop application in a brand new iMac (chart below). Yesterday I downloaded from my account in the Adobe website, installed, and the law subsequently download Photoshop, first and hearing. No problem, they work very well.

    But now when I try to launch the application of CC desktop it just will not work. The first two times he gave me a message saying "this application is more open," or words to that effect and now nothing.

    When I go to Finder > Applications the Red folder "Adobe Creative Cloud" is there and the inside, it is a shortcut (sorry, Alias - I'm new to Mac) for the "Adobe Creative cloud" and an Alias for "Uninstall Adobe Creative Cloud" but no icon of the application itself, which is in Applications > utilities > Adobe Creative Cloud > VAC. by clicking on one of them do nothing, no response at all.

    I tried to uninstall, but says that I can not because it is in use by other applications.

    I went on the site once again and installed again, and then he threw very well. I was able to use it to download and install the bridge, which works very well. But the time that I left the desktop app CC (not even out, just click on the red dot), then he went off and now won't come back.

    Tried to restart it, nothing. Tried to add the desktop CC to the list of applications application opens automatically when you log in System Preferences > users and groups > login items and once again, nothing.

    Also, if I try to drag the app to the dock bar he won't accept it.

    How can I make it work?

    And if it does not, it will be a problem using the apps that I have already installed? According to the Help menu, I'm connected correctly in each of them.

    I eventually need to download other applications, but for now, my top priority is that these 3 apps to continue working.

    The specifications are:

    OS X El Capitan 10.11.6

    iMac, retina 4K

    Intel Core i5 to 3.1 GHz

    8 MHz 1867 GB DD3

    Intel Pro Iris Graphics 6200 1536 MB

    Embarrassing, I'm answering my own question (I should probably delete the post, but I'll leave in case someone benefits from my stupidity):

    Adobe desktop CC application runs after all and it is accessible via a black and white icon on the upper right corner of the screen next to the WiFi indicator and clock. Impossible to access otherwise, but it works very well, so everything is good.

  • Adobe Creative Cloud Desktop does not install

    Hello

    I'm trying to install the trial version of Adobe Creative cloud on my Mac (10.9.5). When I run the installation of creative cloud, it shows "download Creative Cloud desktop" and then stops with the error message 'that we met following issues: Installer could not create a critical file. Please try to reinstall. (Error code: 44)'.

    Here's what I've tried so far:

    (1) try again produced the same result.

    (2) try the installation of my admin account gives the same result.

    Other info:

    (1) The machine has a copy under license of Adobe Creative Suite 5.

    (2) I have already installed a trial of CS6 but have since withdrawn that go CC place.

    3) deletion of the CS6 trial by the uninstaller failed - I had to remove the components manually.


    Does anyone have an idea what could be the problem? Very frustrating because I need start using CC as soon as possible and buy a subscription.

    Best regards

    Tim

    Hi Jeff,

    I came to the same conclusion, but the permissions problem was like hunting the needle in a proverbial haystack. I don't think using a temporary directory as you suggested is a solution because the user has no control over the installation program is where to install the files.

    In the end, I did as follows:

    1. Manually deleted all my internal drive Adobe products and cleaned cache, support for app files and preferences (BTW, which did not allow the installer to not work).
    2. Clone my external HDD internal SSD drive.
    3. Formatted my internal SSD drive.
    4. Re-installed Mavericks 10.9.5.
    5. CC Desktop successfully.
    6. Shot all my stuff on my internal SSD from the external hard drive using Migration Wizard.

    It took some time, but now everything works as it should.

    Problem solved!

    Tim

Maybe you are looking for