Creative cloud tries to update everyday and is stuck with by mistake, cannot use, update, uninstall, or reinstall...

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• Mac lion I have and I have annual subscription, it seemed to me that creative cloud tried to update Photoshop CC, DC Bridge and Lightroom 5, purchased and more programs rather replaced by those of the test, the ' I have subscription expires in November

  Mac Lion I and of I annual subscription, it seemed to me that creative cloud tried to update Photoshop CC, DC Bridge and Lightroom 5, purchased and more programs rather replaced by those of the test, the ' I have subscription comes due in November, what I do to restore those bought? Thank you

  Please check the system requirements for | Creative cloud, you can upgrade your system if allowing you to use applications Adobe Creative Cloud CC 2015.

  If you who have the old version, see: download and install Adobe Creative Cloud applications

  I hope this helps.

• Hey all, someone knows why, on my creative cloud trying to update Photoshop it won't let me? even after I went to creative cloud and change my password

  help it is driving my crazy, it's just a circle round and round

  Hi Richard,

  Please see the article: Adobe Creative Cloud desktop application uninstalled Adobe apps as up-to-date lists

  Let us know if you need additional assistance.

  Kind regards

  Shelly

• How can I stop the creative cloud tries to update acrobat?

  Hello

  I currently have a subscription to photoshop and lightroom CC, they are working and update properly.

  I also have a standalone acrobat standard XI which came free when I bought a fujitsu scansnap ix500 (and also another copy with a scansnap sv600), recently creative cloud keeps trying to make me "update" my version of Acrobat DC. I do not have acrobat dc nor I want, my current acrobat does everything I want to do. I don't want to start paying extra for something superfluous.

  How can I get the clouds to stop harassing continually update me, I accidentally chose uninstall several weeks ago, assuming that he would remove the horse - it deleted rather acrobat XI in my system taking all my preferences.

  I tried to reach out on twitter, but for the time being without any resolution.

  Thanks for the research.

  Hi, David Hemmings,.

  Based on feedback from users that we set the dialog box in the new Cloud Desktop App creation 3.6 v to show Acrobat as "Try" rather than "Update" If you do not have right to his subscription.

  Kind regards
  Rave

• I just downloaded creative cloud its been 20 minutes and its load still

  I just downloaded creative cloud its been 20 minutes and load again.

  Hi lj,

  Please uninstall the creative cloud using the cleaning tool. Reference: use of the Adobe Creative Cloud cleaning tool to solve installation problems

  Restart the computer.

  Download & install again. Reference: DOWNLOAD Adobe Creative Cloud apps | CC free trial Adobe

  Let us know if it helps.

  Kind regards

  ~ Mohit

• I have a Mac. My creative cloud will not update. Whenever I try to open photoshop its immediately blocked. Then the update appears and freezes.  I had the problem concerns the month

  I have a Mac. My creative cloud will not update. Whenever I try to open photoshop its immediately blocked. Then the update appears and freezes.  I had the problem concerns the month.

  Hello

  Please remove Creative Cloud app and Adobe Application manager using the-

  • https://helpx.Adobe.com/Creative-Suite/KB/CS5-cleaner-tool-installation-problems.html

  Install the cloud creative app - https://helpx.adobe.com/creative-cloud/help/install-apps.html

• Hey there! IM from Argentina and im trying to buy Creative Cloud for photographers (including Photoshop and Lightroom). It costs 49 Argentine pesos, but when I confirm the transaction it tells me that the cost is 12 euros. Any solution?

  Hey there! IM from Argentina and im trying to buy Creative Cloud for photographers (including Photoshop and Lightroom). It costs 49 Argentine pesos, but when I confirm the transaction it tells me that the cost is 12 euros. Any solution?

  Hello

  See pricing and membership creative cloud plans | Adobe Creative Cloud for plans and prices.

  Otherwise, you can contact adobe sales for the same thing.

  Contact us | Adobe

  Kind regards

  Sheena

• I need help, Photoshop update on creative cloud. It says error and will not tell me why I can not download

  I need help, Photoshop update on creative cloud. It says error and will not tell me why I can not download

  Hey King,

  Try to download the app from the link below:

  Direct download links of Adobe CC 2015: 2015 creative cloud release | ProDesignTools

  You can also view error download or update Adobe Creative Cloud applications

  Kind regards

  Sheena

• When I try to use the updated creative cloud up the file runs and then informs me that "Please connect to the internet, and then try again." But I'm obviously connected.

  When I try to use the updated creative cloud up the file runs and then informs me that "Please connect to the internet, and then try again." But I'm obviously connected.

  

  Hi Colin,

  Please try to reinstall the creative cloud after disabling antivirus and firewall.

  Reference: error download or update Adobe Creative Cloud applications

  Concerning

  Megha Rawat

• I went to Adobe Creative cloud to install Bridge. I pressed the button download next to the bridge and my creative cloud now says "update installation...". "but the sequence is at 0% and will not get above. Please help me, thanks

  I went to Adobe Creative cloud to install Bridge. I pressed the button download next to the bridge and my creative cloud now says "update installation...". "but the sequence is at 0% and will not get above. Please help me thank you all

  Hello

  Please quit Setup and then exit the creative application of cloud.

  After that, restart the machine.

  Let us know if that helps.

  Kind regards

  Bani

• When the creative cloud installs an update happens to 5%, and then he said: try to connect to the server. Any suggestions

  When the creative cloud installs an update happens to 5%, and then he said: try to connect to the server. Any suggestions

  Please refer to the document:

  • Using creative cloud | Download error in the applications tab of Creative Cloud Desktop Application
  • Error download or update Adobe Creative Cloud applications
  • Connect to CC - stuck on "Installing update..."

  Concerning

  Stéphane

• I can't update the creative cloud. The update started, but froze at 5%. Can I uninstall and reinstall creative cloud?

  I can't update the creative cloud. The update started, but froze at 5%. Can I uninstall and reinstall creative cloud?

  Uninstall the application using the uninstaller CC:

  https://helpx.Adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html

  Install new cloud creative app:

  https://creative.Adobe.com/products/creative-cloud

• I downloaded CreativeCloudSet - Up.exe. When I double click on this file. Adobe Creative Cloud installs the desktop icon and the program tries to open but don't ever completely. The turning turn (for hours), but the program never opens?

  I downloaded CreativeCloudSet - Up.exe. When I double click on this file. Adobe Creative Cloud installs the desktop icon and the program tries to open but don't ever completely. The turning turn (for hours), but the program never opens?

  Hi J.derrick,

  Please check the help below document:

  Does not open App | Wheels of progress turn continuously

  Kind regards

  Sheena

• Hi all, after happily using CC for almost a year he no longer works: the creative cloud icon continue on spinning and when I try to open ANY CC applications a warning saying "Adobe Application Manager is needed to solve this problem. However, he

  Hi all, after happily using CC for almost a year he no longer works: the creative cloud icon continue on spinning and when I try to open ANY CC applications a warning saying "Adobe Application Manager is needed to solve this problem. However, it is missing or damaged. Please download and install a new copy ecc ecc. Tried all that but I'm stuck. any help, please? Thank you.

  Hello

  Please try following steps depending on your operating system

  (Windows)

  (1) close adobe all processes in the Task Manager (Core sync services for the desktop application adobe, adobe office, broker CIB Adobe updater AAM service)

  2) navigate to the following locations and assign all permissions to the adobe folders to the current user.  (Right click on adobe folder select properties then click on the Security tab, click on edit and select current user, that you are connected to, select full control, click on apply and then ok)

  C: / / program data (to view hidden files to see this folder)

  C: / / program files 86 x files / common

  C: / / program files x 86.

  C: / / program files common files

  C: //program files.

  Go to c:/programdata/Adobe and oobe and rename it oobe.old

  Go to c: / / programfiles86x/common files/adobe/and rename the oobe oobe.old and aamupdator to ammupdator.old and delete the folder Adobe application manager

  Go to c: / / Users/username/appdata/local/adobe/rename in oobe to oobe.old and aamupdator.old aamupdator

  Go to Control Panel/Add or remove programs and uninstall cloud creative app

  Install app creative cloud from link according to https://creative.adobe.com/products/creative-cloud

  Run it and it should work.

  (MAC)

  (1) close adobe all processes in the activity monitor (cloud Creative), synchronization of the base, CC, ccx, services for the desktop application adobe, adobe office, CIB Adobe updater AAM Broker service

  2) navigate to the following locations and assign all permissions to the adobe folders to the current user. To navigate, click on go in the bar on then click goto... type/library/application support of / and then click OK.

  (3) to assign the authorization right click on adobe folder and click on Get info... A window will open. Then click on the lock symbol to allow editing. Then click on sign + to add your user name. Then change read only to read and write. Then click gear icon on the bottom and click on apply to the elements included and click ok... Go to the next step then.

  3) navigate to the location following support/adobe application and rename in oobe to oobe.old and aamupdator.old aamupdator.

  (4) place you ~/Library/application support/adobe/oobe and rename in oobe to oobe.old and aamupdator.old aamupdator.

  Cloud creative library and remove 5 open application).

  (6) open utility library of the application itself and delete Adobe application manager and creative cloud

  (7) install creative cloud from link according to https://creative.adobe.com/products/creative-cloud

  (8) launch cc app and it should work properly

• I get the error code 1002 when creative cloud try to update. I use my windows desktop 8.

  I tried to google an answer, but I found nothing. I need programs for my graphic design studies. I paid for the creative cloud but insofar as the program is a mistake after another. Can someone help me with error 1002? He's trying to install an update, but after I press install now I get error to you.

  Had the same issue moments.

  Found an answer here:

  When I open the creative cloud he says that I have neglected to update the the creative cloud in the office. and the error number 1002. What can I do?

  I uninstalled and reinstalled creative cloud by following these instructions, and it works again.