Creative cloud update stops at 72% and then I get errorcode 43

someone has experienced this problem? It is said; Cannot access a critical file/folder

Hi were,

Please, try the following steps:

  1. Leave the Adobe Creative cloud and all adobe apps running
  2. Download the installer of cloud to create (CreativeCloudInstaller.dmg)
  3. Changed the permissions on the [HD] > library > Application Support > Adobe Directory read / write for everyone (I'm not sure that this step is necessary, but I changed the permissions on my previous attempt to resolve the error)
  4. Run the creative cloud installer that you downloaded in step 2
  5. Restore the original credentials of the [HD] > library > Application Support > Adobe directory (mine was initially set to read only for everyone)

Reference: I can't download the new update - error code: 43

Kind regards

Sheena

Tags: Adobe

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