Similar Questions

• Creative cloud installer does not work with Mac OS

  Nothing happens after you double click the installer. No no installation, no error message... I have Mac OS X Yosemite.

  I have already tried everything to troubleshoot Adobe Creative cloud download, install and update issues , but nothing helped.

  How to solve this problem?

  Install adobe application manager and try to update

  Adobe - Adobe Application Manager: for Macintosh: Adobe Application Manager: thank you

  Once it installed, go to the applications folder and open adobe application manager

• Installer of creative cloud will work not (MAC)

  Hi, I tried to install Adobe CC on my Macbook Pro 2015 version. I have already downloaded the dmg file, and every time I open the dmg file. He asks me to double click on the installer, but after I double click it and enter my admin password, nothing happens. Nothing is displayed. I hope some of you can help me, thanks!

  

  uninstall all cc including the application of cc office.

  clean your computer of files cc by http://www.adobe.com/support/contact/cscleanertool.html

  Navigate to Library/Application Support/Adobe/OOBE and rename to OOBE.old

  Restart your computer (do not skip this)

  redownload the application of office cc, https://creative.adobe.com/products/creative-cloud

  Use the desktop application to install your programs and the cc events

• Re: Office creative cloud only has not updated - error 1002

  Hello, Bani, I was able to install the 3.7.0.272 worm. Thanks for your link. Today I tried to install PS cc and had a "fatal error during download exit code: 123 ' seemingly irelated to run an 'old CC desktop application '. I checked and found that a new 3.7.5.291 to has been released.

  What's strange is that I have not been warned by this version of the CC (the one I downlkoad through your direct link) on this update and it seems now that there is no direct link. Is it possible that I can upgrade to the latest CC app and try to download the new PS cc2015.5? Thanks for any help.

  (Embarks on a new discussion of: Re: Office creative cloud has not updated - error 1002 )

  Hi Bani and Jimmingim, it seems that there is no direct link available to install the latest version. I asked the support from Adobe and they managed to completely uninstall CC by allowing the expert get into my mac OS. He cleaned out a lot of records, has installed a new version of HDcore and a few other things I just watch happening, eentually installation CC from Adobe and voila I had the latest version. Now everything works fine, I hope that in the future EA. I recommend to ask support by adobe.

  hope that it hlps.

• I know there is a new version of Premiere Pro for creative cloud but does not update my version of Premiere Pro and I do not know why.

  I need to be able to change work and home, that was child's play in our world of Adobe Creative Cloud. However my work got the 2015 version updated to CC and for some reason any my CC at home will not be updated and I don't know why.

  In addition to the answer to the question of the Peru Bob (who we users need to help!) ... There are a few things I could suggest/request...

  (1) what are the specific numbers of your applications to the studio & home? Last build is 2015.0.2, construction 9.0.2(4).

  (2) disconnect from your Cloud creative desktop app, then reconnect. Sometimes this resolves this issue. Give it a whirl...

  If 2) does not work, you may need to use the soft Cleaner CC Adobe to uninstall Desktop CC and PrPro and download & launch of office, then the application download & install PrPro & update.

  Neil

• My creative cloud adobe is not updated

  Hello

  Not only is my creative cloud adobe not updated it is not responding or the other. An error 2 overtime when I try to update. I'm afraid to follow some recommendations of steps should I follow because I do not know if my files are backed up. How do we know that they are supported to the top or how would someone go about everything and the backup of their files. I am a student majoring in graphic design and I can't lose my files. Thanks for your time.

  Thank you

  Hello

  You can check the below thread where this issue has been addressed:

  Creative office of cloud has failed to update. (Error code: 2)

  Kind regards

  Sheena

• After Effects will be not updated for MAC 10.9.4 even on the Root account.

  I've already updated my Mac OS to 10.9.4 and it was only until today that I wanted to use After Effects. I opened After Effects and I get an error, after some googling I am taken to a download page for the update of After Effects. I downloaded the update, but when I ran it, it said I had no sufficient privileges. After a long chain of events that involved trick my computer into thinking that it was all new to an admin account, I made an admin account and from there had access to the root account. Once the root account, I thought that all the permissions would be open, but no, I still receive the same error message, "please contact your system administrator if you want to apply updates on your machine. Updates have been removed by your administrator. »

  Is there an I need to press the button or command that I need to type in the root account, which will allow me to update the AE? Any help would be appreciated.

  Thank you.

  This is not the administrator of the computer; rather, it is the administrator of your software licenses. Who distributed your Adobe software seems to have chosen the option in this distribution to disable updates. You will need to talk with them.

• Creative cloud renewed but not active membership, Mac

  I am a student who bought Adobe Creative Cloud for free via my school. This weekend, I renewed my subscription, apparently with success; However, when I tried to open Photoshop today, I received a pop-up from Adobe telling me that I had to renew my subscription in the subscription on an Adobe ID Manager. When I went there, it says that my subscription has expired, and I couldn't click on anything whether to renew it. I use a Macbook. Please help - I need to use Photoshop today!

  Never mind - I thought about it! I had to get a new code of redemption of my school! My bad!

• Creative cloud application does not start on mac 10.9.3

  Hello

  I try to install the creative application of cloud on my mac. Installation is just fine, but then CC won't start properly and it's there and I see the blue spindle and is mostly. I can leave it sitting there for hours, but the State will not change. I tried to reinstall, restart several times. I tried to install on my main macbook pro and my mac mini, but the results are the same.

  I found somewhere in the forum a link saying to delete the ~/Library/Application Support/Adobe/OOBE/folder opm.db file, but who also gave no change in behavior.

  I'm a little short on ideas. Any suggestion how I can solve this problem?

  Kind regards

  Simon

  Just download the latest installer CC, reinstalled and now it seems to work.

• IPhone 6s don't sync for mac needs to date, but don't will be not updated for mac

  It drives me crazy, I need help that Mac is about to go out the window!  I downloaded itunes and installed as I needed to update the new 6 s sync and back up 5 old! and it will not again I checked all possiable for other updates and still no joy I can't get my new phone on sync or my Mac to synchronize with it!  Help!

  Hello! To sync an iPhone with iOS 9 or more on board, you need iTunes 12.3 or higher, which is not compatible with OS X 10.7.5.

  You need to upgrade your operating system or use another computer.

• Flash player will be not updated on Mac 10.5.8

  Hello

  I'm having a problem of contuining flash update. He asks me to update in chrome and safari, when I do it still does not work. I tried to uninstall and reinstall and which did not help either. I noticed that when I go to the library > Internet Plugins - flash isn't here, but I thought he would go there after installing it?

  Any thoughts on what to do?

  Thank you very much

  Kit

  Hello

  Users who use MAC 10.5 or below, so you can Flash Player 10.3

  You can download Flash Player 10.3.189.29 of this document: http://helpx.adobe.com/flash-player/kb/archived-flash-player-versions.html

  Note: You will get a .zip file and once it is extracted, you must double-click the .dmg (flashplayer10_3r183_29_mac.dmg) file

  Thank you

  Vikram

• Creative cloud desktop cannot be installed on MAc OS x 10.8.

  My creative cloud office could not install on MAc OSX 10.8.5

  Hi Itisja,

  Try these steps and let us know if it helps:

  • Download and run the creative cloud cleaning tool: http://www.adobe.com/support/contact/cscleanertool.html
  • Run the creative Cloud Cleaner tool and choose option 3 and then option 1 to complete the cleaning process.
  • Please rename OOBE folder these places to OOBE.old

       MAC: Macintosh HD > library > application support > Adobe > OOBE

  • Go to creative.adobe.com-> Download Center-> download creative cloud

  Thank you!

  Ankit

• I have a Mac. My creative cloud will not update. Whenever I try to open photoshop its immediately blocked. Then the update appears and freezes.  I had the problem concerns the month

  I have a Mac. My creative cloud will not update. Whenever I try to open photoshop its immediately blocked. Then the update appears and freezes.  I had the problem concerns the month.

  Hello

  Please remove Creative Cloud app and Adobe Application manager using the-

  • https://helpx.Adobe.com/Creative-Suite/KB/CS5-cleaner-tool-installation-problems.html

  Install the cloud creative app - https://helpx.adobe.com/creative-cloud/help/install-apps.html

• Creative cloud will not update or uninstall.

  Hello

  I use Mac OS X EL Capitan 10.11.5

  I subscribe to creative cloud for photographers.

  Everything was going well until I noticed that the ikon creative cloud appear not in my top page wright conner. I tried to update on adobe.com, and I noticed that the window of the creative cloud will disappear during the update. When I checked the process in activity monitor, it will show that it does not, and then it just closes.

  I tried to download the new creative application but during installation that it give me error 86 - a different version of the creative cloud is running. Then I tried to uninstall the creative cloud together. It allows me to do, it is said that the other application use it yet. I uninstalled Photoshop, Lightroom, Bridge, everything I could... Same question.

  Then I fallow instruction from the help topics to go to Applications - Adobe installation and noticed that all the things in this folder are seen "Alias" in the types of requests, and I can't do anything.

  Now I'm stuck. If I try to load the creative cloud from Applications, it says "Application"Creative cloud is not open more"I can't update, I can't delete it, I have no more than Lightroom or Photoshop...

  Can I have some help please!

  Hi Oxanan88440522,

  In this case, please uninstall creative cloud and rename all the files Adobe After taking the backup of your files / plugins.

  Please refer to uninstall creative cloud: use of the Adobe Creative Cloud cleaning tool to solve installation problems

  Please see the link to rename / remove folders from Adobe After the creation of the back to the top (do not forget: it will remove also all old if installed Adobe applications): Remove already installed the Adobe application files. Mac OS X

  Once done then please restart your machine and install again the creative cloud.

  Please let us know if it helps.

  Kind regards

  Shelly

• I use PS extended 6. It works well, but it will not be updated. I'll take a notice in my application creative cloud he has an update waiting. I'll click on the UPDATE button and it works 100% and then give me a update failure message.

  I use PS extended 6. It works well, but it will not be updated. I'll take a notice in my application creative cloud he has an update waiting. I'll click on the UPDATE button and it works 100% and then give me a update failure message.

  I fixed the old-fashioned way. Uninstall - reinstall. Works fine now.