My creative cloud adobe is not updated

Hello

Not only is my creative cloud adobe not updated it is not responding or the other. An error 2 overtime when I try to update. I'm afraid to follow some recommendations of steps should I follow because I do not know if my files are backed up. How do we know that they are supported to the top or how would someone go about everything and the backup of their files. I am a student majoring in graphic design and I can't lose my files. Thanks for your time.

Thank you

Hello

You can check the below thread where this issue has been addressed:

Creative office of cloud has failed to update. (Error code: 2)

Kind regards

Sheena

Tags: Adobe

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