Creative cloud will not be installed. I tried for hours. I deleted, retried, uninstalled, to the point where I can do it blindfolded.
It must be simple people. I wouldn't have to redraw a computer of 3500 dollars to install a piece of software so I can use the software I paid a year. (premiere pro). Since Marcus offers no telephone support and all I've been advised to do so far is remove a lot of things that made it worse, I want my money.
Here are the various support channels:
Phone: support phone | Orders, returns of trade
Chat support: Customer Contact
Concerning
Stéphane
Tags: Adobe
Similar Questions
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Creative cloud will not be installed. It is 42% any program I try.
I need help! I got all my programs CC this morning, until what InDesign has decided to open do not. I uninstalled it and when I tried to reinstall, I was getting an error code of 11. Now all my programs CC disappeared and installation is at a standstill at 42%. I uninstalled the CC app and reinstalled, but none of the programs won't load.
Hi Leishab66400910,
We will be happy to help you, but before that we need to know some information like: what operating system you are using with his version?
Until then, you can refer to the procedure below:
1 - Check if you have installed browser security extensions, please disable them. (For example: AD BLOCK, Advisor to Mcafee website, toolbar of internet security etc.)
2 disable the firewall of your machine, see Windows Firewall enable or disable - Windows help OS X: on the application - Apple Support firewall
3 turn off the firewall of the security program installed on the computer Internet.
4 - If you have a Mac machine so if please check and confirm that your goal keeper of Mac is set to allow installs anywhere:
To do this, go to the Apple icon > system preferences > Security & Privacy > General > enable applications downloaded from anywhere ( to perform these changes click the padlock in the lower left corner and enter your Mac password)
These changes are temporary, you can restore these back to normal ulterieure.* *.
5. after that, try the installation again.
Also refer to:
Error in downloading, installing or updating Adobe Creative Cloud applications
Troubleshoot Adobe Creative cloud download, install and update questions
Solve the problems installing Adobe Creative Cloud with log files
Waiting for your response.
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I tried to download Adobe Creative cloud all day (seriously, all day) for my MacBook Pro with OS X Yosemite 10.10.3 and it will not end the installation. I am able to download install and run it and I get the little bar showing progress up to the end, but then nothing happens then. Help Adobe says creative cloud Office opens automatically, but it does not. I tried following their menu troubleshooting and enabling pop-ups and set up a special firewall to allow the program, of which none worked. Help, please!
Try steps mentioned in the link below:
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Desktop Adobe creative cloud will not be installed
Every time I try to install creative cloud desktop, the installation fails. I tried to run the cleaner, new name OOBE , nothing seems to work. Helps that I must have tried to install 10 times
Make sure A / V software is disabled and run as administrator.
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Creative cloud will not be installed
I am trying to download the creative application of cloud on my desk. I went to the page and downloaded the iamge of the installer disk and opens very well. However once I try and actually open the installation program and asked my password to authroise the download nothing happens. It is not even came with an error message and I was wondering if anyone knew a solution / where I'm wrong? I had a problem like this before.
Here are a few screenshots of what I do and what things stop working to give a clearer picture.
After I have enter my password here and click OK nothing happens. My password is certainly just as the box disappears when I click OK, I even tried to enter my password wrongly to see if that was the problem, but he just asked me my password again.
I know that the screenshots are for the trail version, but I'm quietly the same problem with the full version. It might be a problem downloading, but I managed to intall Flash Player quite well.
Any help would be really appreciated!
Thank you!
The last screenshot is your operating system OS X asking your local administrator username and password for your computer.
Not your Adobe ID and password.
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Creative cloud will not install and or open. He repeats to me I have no internet, but I do. I am trying to install it by a school of PC, anyone is able to install it in a school?
Hello
Please see the link: cloud creative activation and troubleshooting of sign-in
You can also view the nets below where the issue has been addressed:
How to fix the 'No Internet Connection' error
Creative cloud does not connect to internet
Kind regards
Sheena
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Creative cloud will not install or run...
Hello
I need help... For some reason any creative cloud will not install or even open on my Mac OS X 10.10.5
I could download before more photoshop and indesign... However after accidentally deleting many files on my laptop, apps would not work and was not able to uninstall it either so I was told to download creative cloud again but its does nothing after that it downloaded and I double-click it to install it...
I looked through the forums and run the cleanup tool as well as the removal of the OOBE file and the folder.
Would appreciate any help that you can give to fix this problem, and I look forward to your reply...
Thank you very much love
> accidentally deleted many files on my laptop
See my response #1 in How can I re - download creative cloud after the removal of evil it?
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Bought the Creative Cloud edition student and Professor (a year) and I am unable to access to this. Have followed the instructions for this up but Adobe Creative cloud will not in fact open to install selections.
White screen
https://forums.Adobe.com/thread/1249756
Does not open App | Wheels of progress turn continuously
https://helpx.Adobe.com/creative-cloud/KB/creative-cloud-app-doesn ' t - open.html
Creative cloud Installer hangs
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Desktop creative cloud will not install?
Desktop creative cloud will not install?
The problem was fix
Thank you
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Creative cloud will not download
I tried to download photoshop I am a photographer but creative cloud will not download on my computer acer laptop and gives me code error 204 but no solution. Help?
Help creating cloud / cloud creative applications download error
http://helpx.Adobe.com/creative-cloud/KB/error-downloading-CC-apps.html
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I have a Mac. My creative cloud will not update. Whenever I try to open photoshop its immediately blocked. Then the update appears and freezes. I had the problem concerns the month.
Hello
Please remove Creative Cloud app and Adobe Application manager using the-
Install the cloud creative app - https://helpx.adobe.com/creative-cloud/help/install-apps.html
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Help, I have a problem with the PS and CC - I get and error measure in PS - "this program cannot start because ONCoreFoundation8.dll - is missing... and it crashes, and now creative cloud will not be open to all." I spent more than 2 hours to speak to someone in tech support that I did not understand, and I don't know what to do next. The tech gal was run, but once she hung up he returned to broken. I have an idea, but that's just a guess - trouble started about the time I tried to open On1 of ps there has been a perfect icon effects 9 (for some reason, they decided to add the icon when I got it - I have 8) I clicked it and it loaded the update and then asked me if I wanted to try or buy - that's when I realized that I should have clicked on 8 and tried of back , but is either too late - I think, maybe this dll. 8 or 9 in with perfect On1 effects - and it has changed my settings in PS - and is the reason why it is not compatible - ideas? I have a pc with window7-Carol
Try to run Photoshop without loading third-party plug-in. hold SHIFT keys when you start Photoshop. The missing module is not Adobe software.
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Creative cloud is not recognize installed applications, is there a solution?
Creative cloud is not recognize installed applications since the upgrade, everything I see is buttons 'install' or 'try' even for apps already on my system. Anything under "installed apps".
I tried this:
http://helpx.Adobe.com/creative-cloud/KB/apps-Panel-reflect-creative-cloud.html
but no luck. It's all in the default locations. Is there a solution?
Please refer to the procedure described in:
Re: Creative cloud appears not apps.
Pre-installed applications not shown as it is installed
Hope this helps you.
Concerning
Baudier
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My creative cloud will not start. I just get the spinning circle of progress. My fonts are synchronized on the CC and I can't access it, too. Help, please!
Hi Joshua,.
I think you found the turning wheel on the Adobe CC application.
Please check the help below document:
Does not open App | Wheels of progress turn continuously
You can also view the nets below where this issue has been addressed:
Adobe Creative Cloud / Desktop App / Home Screen: constant spinning wheel
Creative Cloud Desktop App taped blue spinning wheel after update.
Kind regards
Sheena
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Hello. I warned to creative cloud, but not what I was looking for. I want to cancel, but I can't find where I can do. I need help please. Thank you
Hello
Please see: -.
In order to cancel the order, please contact customer service
You can check: http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
For more information on cancellation: cancel your creative cloud membership
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